酒店回复: Hello Hannah,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay, particularly the cleanliness and ease of check-in. Our team works hard to maintain high standards, and your appreciation means a lot. It’s great to know you found the neighborhood pleasant and the parking convenient. We hope to welcome you back for another positive experience in the future!
酒店回复: Hello LaTanya, We appreciate your feedback regarding your recent stay. It's concerning to hear about your experience with housekeeping and the issues you faced with the phone. We strive for cleanliness and guest satisfaction, and your comments will be shared with the appropriate teams for review. Your insights are valuable in helping us improve our service, and we hope you will consider giving us another chance in the future to provide you with a more satisfactory experience.
酒店回复: Hello Charlene, Thank you for your feedback about your recent stay. We appreciate your comments regarding the friendly service provided by our team. Regarding the condition of the tub, we strive to maintain high standards, and your input is valuable as we continue to improve our facilities. We hope you will consider sharing your thoughts with management directly for further attention. Thank you for bringing this to our attention; we wish you the best in your future travels.
酒店回复: Hello there, we deeply apologize for the stay that you had here. The front desk receptionist is right. Mobile is a very humid area, that's why the rooms here are kept at a certain tempertaure here.
5.0分
家庭亲子
原文
翻译提供方：Google
好地方，一切都很好。住在121房间，没什么可抱怨的！早餐真的很好，什么都有！
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酒店回复: Thank you for staying with us and for your kind words. We’re delighted to know you had a comfortable stay and enjoyed our breakfast offerings. We truly appreciate your feedback and look forward to welcoming you back again soon!
4.0分
家庭亲子
原文
翻译提供方：Google
性价比不错。前台服务热情周到。早餐服务有点慢——所有食物都补齐花了很长时间。塑料餐具也很糟糕。
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酒店回复: Hello Marco, Vielen Dank für Ihr Feedback. Es freut uns zu hören, dass Sie mit dem Empfangsservice zufrieden waren. Wir nehmen Ihre Anmerkungen zum Frühstück und zur Verwendung von Plastikgeschirr ernst und werden diese Themen intern besprechen, um die Erfahrung zukünftig zu verbessern. Ihre Meinung ist uns wichtig, und wir schätzen Ihre Anregungen zur Optimierung des Angebots.
1.0分
其他
原文
翻译提供方：Google
我们入住期间，房间里两次出现蟑螂，物业经理也几乎不提供任何帮助。真是够了。以后再也不会去了。
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酒店回复: Hello Tammy, Thank you for sharing your feedback on your stay. We understand that encountering pests can be unsettling, and we are committed to maintaining a clean and comfortable environment for our guests. Your comments will be forwarded to the management team for consideration as they continuously strive to improve our services. We appreciate your input and hope you find more suitable accommodations in the future.
酒店早餐吃的很好、晚餐免费吃的！游泳池很好！
床可以更好，早餐很棒
还不错的呢
说实话，我对价格没抱太大希望，但真的印象深刻。周边环境很好。停车方便，而且免费。入住手续也很简单。最重要的是，酒店很干净！闻起来很香，床也很干净，总体来说很干净。这可能是我住过最干净的酒店了。如果你入住，绝对不会失望。
酒店和房间都不错，但冰桶里有脏杯子。我试着打电话给前台要干净的冰块，但电话打不通。我不得不下楼去前台拿一个干净的冰桶。第二天我出门后回到房间，发现那个脏冰桶和脏杯子还在房间里。客房服务除了换床单还做了什么？
我非常失望。
总的来说，这地方不错。我还会再住这里吗？不会。看起来装修得挺新……直到你看到浴缸，他们刷了漆。浴缸剥落严重，严重到我们都不敢洗澡了！！住酒店……总得有个淋浴的心理准备，尤其是酒店本身“看起来”挺不错的时候。不过工作人员人很好。
这家酒店最大的问题是房间卫生状况很差。我们凌晨三点到的，累得眼睛都睁不开。房间很冷，这还好，但也很潮湿！地板和床单都湿了。我以为只要开一会儿空调就能好，但并没有。我就这样睡着了，醒来后感觉很不舒服，说不出话来。湿床单和冷空气让我很难受。退房时我告诉了接待员，她说我们应该要求换房间。然后她借口说阿拉巴马州莫比尔非常潮湿。这借口太荒谬了。任何借口都不可接受！应该道歉并退款。我残疾，免疫系统受损。住酒店不应该让我感到不舒服！我们期望的是干净舒适的环境。这就是我们花钱入住的原因。非常失望，我建议您谨慎选择这家酒店。
好地方，一切都很好。住在121房间，没什么可抱怨的！早餐真的很好，什么都有！
性价比不错。前台服务热情周到。早餐服务有点慢——所有食物都补齐花了很长时间。塑料餐具也很糟糕。
我们入住期间，房间里两次出现蟑螂，物业经理也几乎不提供任何帮助。真是够了。以后再也不会去了。