酒店回复: Hello Yazmin, We apologize for any inconvenience you may have experienced during your stay. Guest satisfaction is our priority, and we always strive to meet our guests' expectations. Your feedback has been noted, and we encourage you to reach out to our management team for further assistance with your concerns.
5.0分
其他
Everything was top tier! Clean, smelled amazing, really good breakfast, friendly, professional and accommodating staff! I’d definitely stay here again.
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酒店回复: Hello Jamia, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the cleanliness, breakfast, and the service provided by our team. It's always rewarding to know our efforts to create a welcoming atmosphere are appreciated. We look forward to welcoming you back for another fantastic stay in the future!
4.0分
家庭亲子
Towels have stains on them even the new ones they provided. The room was clean just bathroom shower had mildew in it.
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酒店回复: Hello Michelle, Thank you for sharing your feedback. We appreciate your comments regarding the towels and the bathroom conditions. Cleanliness is a top priority for us, and we will ensure that your observations are shared with our housekeeping team for review. Your insights help us improve our service. We hope you consider staying with us again in the future to experience our commitment to quality.
5.0分
其他
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I enjoyed staying here for one night. The room was very clean and I love how there was hand soap to wash your hands. The bed was very comfy too. Will definitely stay here again the next time I need to go to Austin.
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酒店回复: Hello Kelsa,Thank you for sharing your positive experience! We're delighted to hear you enjoyed the cleanliness of your room and the comfort of the bed. It's great to know our amenities made your stay more pleasant. We look forward to welcoming you back during your next visit to Austin!
5.0分
其他
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I didn’t appreciate the neighbor next to me who is quite loud, but the overall state was pleasant. I enjoyed my room and amenities, and Terry was fabulous at the front desk upon my check-in.
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酒店回复: Hello Marla,Thank you for your feedback. We're glad to hear that you enjoyed your room and amenities, and that Terry made a positive impression during your check-in. We appreciate your comments regarding the noise, as they help us understand our guests' experiences better. Your satisfaction is important to us, and we hope to welcome you back for another stay in the future.
4.0分
其他
The only thing I didn’t like is that they don’t start serving breakfast till 7am. It’s pretty late.
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酒店回复: Hello Jose,Thank you for your feedback regarding our breakfast hours. We understand that early risers may prefer a different schedule. Your comments are valuable as we continually assess our services to enhance the guest experience. We hope you enjoyed the rest of your stay and look forward to welcoming you back in the future.
我在这家酒店的体验棒极了！我的孙子们也很喜欢。我只遇到了一件不愉快的事：早餐很好吃，但松饼机旁边的盘子里有一根长长的黑头发。我当时没有报告，我想我应该报告的。我把头发弄掉了，然后换了个盘子放松饼。我孙子觉得那个松饼机太酷了！
很棒的酒店，我来这里参加比赛，对他们提供的所有服务都很满意。
服务要在提升
非常好的地方，附近有很多商店和超市。酒店很新很干净。
我在那里的三天里他们没有打扫我的房间。
Everything was top tier! Clean, smelled amazing, really good breakfast, friendly, professional and accommodating staff! I’d definitely stay here again.
Towels have stains on them even the new ones they provided. The room was clean just bathroom shower had mildew in it.
I enjoyed staying here for one night. The room was very clean and I love how there was hand soap to wash your hands. The bed was very comfy too. Will definitely stay here again the next time I need to go to Austin.
I didn’t appreciate the neighbor next to me who is quite loud, but the overall state was pleasant. I enjoyed my room and amenities, and Terry was fabulous at the front desk upon my check-in.
The only thing I didn’t like is that they don’t start serving breakfast till 7am. It’s pretty late.