酒店回复: Hello Yazmin, We apologize for any inconvenience you may have experienced during your stay. Guest satisfaction is our priority, and we always strive to meet our guests' expectations. Your feedback has been noted, and we encourage you to reach out to our management team for further assistance with your concerns.
1.0分
其他
The room was dirty and no sheets on the bed!
Not a good experience when your tired from driving, and have to spend extra time moving to a new room!
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酒店回复: Hello Cody,Thank you for sharing your experience. We understand how frustrating it can be to encounter such issues after a long drive. Your feedback regarding cleanliness and room readiness is essential for us to enhance our services. We appreciate you taking the time to provide your insights, as they help us work towards ensuring a better experience for future guests.
4.0分
朋友出游
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Staff was great. Bathroom (#303) needed attention in the shower—someone left unfinished spackle on the wall & shower floor. But main room was great size, clean & comfy.
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酒店回复: Hello Marla,Thank you for your feedback about your recent stay. We're glad to hear you found our staff to be great, and that you enjoyed the size, cleanliness, and comfort of your main room. Your comments regarding the shower in bathroom #303 will be shared with our maintenance team for review. We appreciate you taking the time to share your experience, as it helps us to continuously improve our services.
5.0分
其他
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The room was clean. But what made it an exceptional stay was the staff from check in to check out. Extremely friendly and provided great customer service! I'd definitely not only stay again but recommend this hotel to frends and family.
4.0分
朋友出游
Everything was good just a little hiccup at the desk when I first got there. It was corrected in about 10mins. Otherwise everything was fine!
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酒店回复: Hello ayanna,Thank you for sharing your feedback. We're glad to hear that your overall experience was positive and that the issue at check-in was resolved quickly. We appreciate your understanding and hope to welcome you back for an even smoother visit in the future. Safe travels!
5.0分
其他
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I would like to thank the manager for her endless hospitality and accommodations to make my stay as comfortable as possible; I will definitely be back. Thank you so much Stephanie! You are the best!!! Also, thank you to the staff that cleaned my room; your professionalism is impeccable! Thank you, thank you; and I will see you soon!
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酒店回复: Hello Jasmine, We're thrilled to hear that you enjoyed your stay and appreciated the hospitality of our manager and staff. Your kind words will certainly be shared with them, as they strive to ensure all our guests feel welcome and comfortable. We look forward to welcoming you back soon for another exceptional experience. Safe travels until we see you again!
我在这家酒店的体验棒极了！我的孙子们也很喜欢。我只遇到了一件不愉快的事：早餐很好吃，但松饼机旁边的盘子里有一根长长的黑头发。我当时没有报告，我想我应该报告的。我把头发弄掉了，然后换了个盘子放松饼。我孙子觉得那个松饼机太酷了！
很棒的酒店，我来这里参加比赛，对他们提供的所有服务都很满意。
服务要在提升
非常好的地方，附近有很多商店和超市。酒店很新很干净。
我在那里的三天里他们没有打扫我的房间。
The room was dirty and no sheets on the bed!
Not a good experience when your tired from driving, and have to spend extra time moving to a new room!
Staff was great. Bathroom (#303) needed attention in the shower—someone left unfinished spackle on the wall & shower floor. But main room was great size, clean & comfy.
The room was clean. But what made it an exceptional stay was the staff from check in to check out. Extremely friendly and provided great customer service! I'd definitely not only stay again but recommend this hotel to frends and family.
Everything was good just a little hiccup at the desk when I first got there. It was corrected in about 10mins. Otherwise everything was fine!
I would like to thank the manager for her endless hospitality and accommodations to make my stay as comfortable as possible; I will definitely be back. Thank you so much Stephanie! You are the best!!! Also, thank you to the staff that cleaned my room; your professionalism is impeccable! Thank you, thank you; and I will see you soon!