Can’t say enough good things about all the staff. Front desk, housekeeping & kitchen were all friendly and helpful. One suggestion the Continental breakfast is bare bones! Some yogurt, muffins & bananas would greatly improve it. Not sure who eats jello for breakfast?
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酒店回复: Thank you for choosing to stay at our Travelodge in Carlsbad NM. It was a pleasure having you as our guests. Apologies for the breakfast selection. Our brand only requires us to serve 24-hour coffee and creamer (owner keeps minimal items). Jello cups are in breakfast room due to my regular guests requesting it. Have a nice day. Safe travels.
4.0分
其他
The room was nice and clean, the front desk workers was absolutely wonderful.
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酒店回复: Thank you for choosing to stay at our Travelodge in Carlsbad NM. Your business and feedback are truly appreciated. It was a pleasure having you as our guests and getting to chat with you. Hope to see you again soon. Have a nice day. Safe travels.
5.0分
其他
Made things right!
The staff and management are attentive and make things right. Will stay there again next time.
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酒店回复: Thank you for choosing to stay at Travelodge in Carlsbad NM. Your business and feedback are appreciated. Hope to see you again if returning to Carlsbad. Have a nice day. Safe travels.
5.0分
其他
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Outstanding Performance whole staff Excellent atmosphere friendly staff amazing people wonderful stay very enjoyable visit
Excellent customer service team Outstanding
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酒店回复: Thank you for choosing to stay at our Travelodge in Carlsbad NM. Your business and feedback are truly appreciated. It was an absolute pleasure having your family as our guests (hoping your daughter's BAR Exam went well. Thank you for all the little gifts you gave the staff (it was super nice). If your family returns to Carlsbad, your always welcome to stay with us anytime. Have a nice day. Safe travels.
2.0分
家庭亲子
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This property does not warrant $140 per night. Very run down and everything in the room was battered looking. AC unit had an electrical cord splice that did not look safe. Not happy with this hotel.
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酒店回复: Thank you for choosing to stay at our Travelodge in Carlsbad NM. We appreciate your business and feedback. I apologize for the inconvenience of your stay. Hopefully if you return to Carlsbad maybe one of the new properties would be a better fit for you because we are an older Hotel. Have a nice day and safe travels.
5.0分
家庭亲子
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Manager was very helpful during check in. Accommodated us by giving us a ground floor. Not terribly easy access from street. Safe. Sherry the house keeper was very helpful and super courteous.
4.0分
其他
Clean quiet big room. Breakfast needs improvement
Room is nice and clean. Surrounding is quiet and save. Breakfast has no meat or egg.
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酒店回复: Thank you for choosing to stay at our Travelodge in Carlsbad NM. We appreciate your business and feedback. Hope to see you again. Have a nice day and safe travels.
4.0分
商务出差
Very good place for the price. Breakfast was not up to par but other than that it was great.
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酒店回复: Thank you for choosing to stay at our Travelodge in Carlsbad NM. We appreciate your business and feedback. Breakfast is very little as Travelodge per Wyndham Franchise if only required to serve 24-hour coffee and creamer.
5.0分
其他
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Good Hotel Stay
Friendly staff, comfortable/quiet hotel, good selection on breakfast, daily room service, and in proximity to the hospital (with a helicopter) as well as the food places right down the street
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酒店回复: Thank you for choosing to stay at our Travelodge in Carlsbad NM. We really appreciate your business and feedback. If returning to Carlsbad your always welcome to stay with us. Have a nice day and safe travels.
5.0分
家庭亲子
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The room was very clean, spacious & comfortable. Breakfast was good and staff was friendly. Great hote for a great price. Once we booked online, we received a welcome text message letting us know to reply to the message is there was anything we needed. We appreciate their communication. If we are in Carlsbad again, we will stay at this hotel.
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酒店回复: Thank you for choosing to stay at our Travelodge in Carlsbad NM. We truly appreciate your business and feedback. If returning to Carlsbad know you are always welcome to stay with us. Have a nice day and safe travels. Happy New Year!!
Can’t say enough good things about all the staff. Front desk, housekeeping & kitchen were all friendly and helpful. One suggestion the Continental breakfast is bare bones! Some yogurt, muffins & bananas would greatly improve it. Not sure who eats jello for breakfast?
The room was nice and clean, the front desk workers was absolutely wonderful.
Made things right!
The staff and management are attentive and make things right. Will stay there again next time.
Outstanding Performance whole staff Excellent atmosphere friendly staff amazing people wonderful stay very enjoyable visit
Excellent customer service team Outstanding
This property does not warrant $140 per night. Very run down and everything in the room was battered looking. AC unit had an electrical cord splice that did not look safe. Not happy with this hotel.
Manager was very helpful during check in. Accommodated us by giving us a ground floor. Not terribly easy access from street. Safe. Sherry the house keeper was very helpful and super courteous.
Clean quiet big room. Breakfast needs improvement
Room is nice and clean. Surrounding is quiet and save. Breakfast has no meat or egg.
Very good place for the price. Breakfast was not up to par but other than that it was great.
Good Hotel Stay
Friendly staff, comfortable/quiet hotel, good selection on breakfast, daily room service, and in proximity to the hospital (with a helicopter) as well as the food places right down the street
The room was very clean, spacious & comfortable. Breakfast was good and staff was friendly. Great hote for a great price. Once we booked online, we received a welcome text message letting us know to reply to the message is there was anything we needed. We appreciate their communication. If we are in Carlsbad again, we will stay at this hotel.