酒店回复: Dear Valued Guest,Thank you for taking the time to share your valuable feedback. We are pleased to learn that you were satisfied with the cleanliness and comfort of our rooms, the attentiveness of our service team, the quality of our breakfast, as well as our convenient location and facilities. Your kind comments are greatly appreciated and motivate us to keep delivering the best service to all the guests. We look forward to the opportunity of welcoming you again in the future.Sincerely,Front Desk Agent.M City Hotel Saigon.
酒店回复: Dear Valued Guest,Thank you for your kind and thoughtful review. We are pleased to hear that you enjoyed our convenient location, excellent dining options, and the ease of transportation during your stay. It is also rewarding to know that our breakfast, signature dishes, and staff’s communication met your expectations. We strive to provide the best possible experience for our guests, and receiving comments like yours is truly rewarding.We truly appreciate your recommendation and look forward to welcoming you back on your next visit.Best Regards,Front Desk Agent.M City Hotel Saigon.
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback.We are delighted to know that you had a good stay at our hotel, and your expectations were fully met by aspects such as our service, the hotel environment, and the hotel's facilities. We appreciate your kind words and take them as motivation for continuing to deliver the best service. We look forward to welcoming you back on many trips to our hotel.Best Regards.Front Desk Agent.M City Hotel Saigon.
房间中规中矩，房间不大但地理位置好，景点步行就能到，附近买东西也很方便，离很有名的米其林粉店Pho Viet Nam 走路2分钟。旁边就是警察局半夜去吃粉也很放心。
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback.We are delighted to know that you found our location convenient, with easy access to nearby attractions and dining places. It is also wonderful to hear that you felt safe and comfortable during your stay.We truly appreciated your comments and look forward to the opportunity of welcoming you back in the near future.Sincerely,Front Desk Agent.M City Hotel Saigon.
酒店回复: Dear Valued Guest,Thank you for sharing your feedback with us.We appreciate your kind comments regarding our helpful bell staff and our convenient, safe location surrounded by a variety of dining and shopping options. We are also pleased to hear that you enjoyed the Vietnamese pho served at breakfast.At the same time, we sincerely apologize for the inconvenience you experienced. Your comments regarding nighttime noise from the street, the limited breakfast variety, and the bathroom shower design have been carefully noted and shared with the relevant departments for further review and improvement.Your feedback is very valuable to us, and we still look forward to welcoming you back in the near future.Best Regards,Front Desk Agent.M City Hotel Saigon.
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. The late-night construction noise and disturbance you described are certainly not the standards we aim to provide, and we regret that this affected your rest.Regarding the policy on strongly scented fruits, we are very sorry for the misunderstanding. While our team strives to communicate all guidelines clearly, it is evident that we fell short in providing complete information in this instance. We understand your frustration and will review our procedures to ensure clearer and more consistent communication moving forward.Your feedback is extremely valuable, and we appreciate you bringing these issues to our attention. We hope for the opportunity to welcome you back in the future and provide a much more comfortable and seamless experience.Best Regards,Front Desk Agent.M City Hotel Saigon.
卫生：干净卫生，床铺舒适
服务：服务很好，很细心周到，早餐非常丰盛可口
环境：地理位置很好，周边出行方便
设施：酒店很新，有会议室可以开团体会议
酒店在市中心，出行方便，酒店的环境优雅，提供免费的下午茶，早餐也丰富精细，且所有的工作人员都热情，只是酒店的规模小的，房间不多，但是各方面都不错，如果再次来胡志明市，还会选择入住。
超赞酒店，位置很棒，滴滴打车很方便，距离网红店越南粉和最好吃的面包店五分钟走路的距离吧😄楼后的马路上有家1975年开业的包子店，有点意思的大包。酒店早餐很赞，每种都好吃！午餐的牛肉粉，肉超多，必须加赞👍🏻周边旅游景点步行都可到达！服务员英文很好，沟通无障碍！下次去还住这里！
酒店很干净，床很软。离商场、咖啡馆、餐厅都很近，一切都在步行可达的范围内，整个旅程都可以步行出行。员工服务非常好，房间虽然不大但很干净。有游泳池和健身房。早餐非常好吃，所有员工都能说英语。
房间的卫生挺不错的挺好的，房间的服务也是很不错的挺好的，房间的环境也是很不错的挺好的，房间的设施挺不错的挺好的
这是我第二次入住这家酒店。能让我再次光顾，就说明这里真的很不错。这是我在胡志明市住过的酒店里，体验比较好的之一。酒店很干净，位置也很好，早餐更是棒极了！
房间中规中矩，房间不大但地理位置好，景点步行就能到，附近买东西也很方便，离很有名的米其林粉店Pho Viet Nam 走路2分钟。旁边就是警察局半夜去吃粉也很放心。
门口要上一坡台阶，但是好在服务生会主动上前帮忙提行李，地段还算方便安全，周围餐馆、咖啡店、奶茶店、购物商场步行可达，房屋设施还可，但临街晚上摩托车比较吵。早餐越南米粉好吃，其他品类不多。洗手间淋浴设计极差，如果习惯使用天花板的沐浴龙头就还行，侧面的龙头不能调节角度，一打开就冲一屋水漫金山，完全没法使用。
酒店窗外不远是个转盘，车流量比较大。酒店泳池和健身房在楼顶，视野还可以，泳池小。体验了一下酒店的越南洗头和按摩，极其简陋，手法和服务跟广东比差n个等级，避雷
首先，酒店地理位置极佳，房间干净整洁，非常舒适。工作人员也很友好，乐于助人。
不过，酒店也并非没有缺点。房间的空调制冷非常慢。维修人员来看过，但问题依然存在。考虑到行程已经过半，我就没有要求换房间。
另外，如果晚上10点后有访客到房间，酒店会收取70万越南盾的额外费用，无论你的房间是否本身就配备了多份用品。我订的是豪华房，所有用品都是双份的，我每天也都会用两份。但当我的朋友过来过夜时，我还是被额外收费了，尽管我并没有要求额外的设施或早餐。感觉这像是一种很低的手段，就是为了从你身上多榨取一些钱。这是我第一次遇到这种情况。通常只有当你要求额外的洗漱用品或早餐券时，才会被额外收费。这次经历让我感觉很不舒服。
入住体验极差，深夜12点后酒店门口仍持续施工，隔音差，钻机咚咚咚的轰鸣不断，噪音贯穿整晚，根本无法好好休息，严重影响睡眠质量。更不合理的是，入住时告知在房间不可食用气味重的水果，我们遵守规定在酒店门口食用榴莲、柚子，全程有酒店人员看着，却未提醒垃圾不可带入酒店，退房时突然以携带此类垃圾为由罚款，让人怀疑是否故意不提醒的，真的是花钱被狠狠上了一课！