酒店回复: Dear Valued Guest,Thank you very much for staying with us and taking the time to share your experience. We're thrilled to hear you had a great stay at our property. We are looking forward to welcome you back to our hotel again.Warm Regards,Journeyhub Phuket Patong Management
酒店回复: Dear Value guest,Thank you for sharing your feedback with us. I am truly sorry to learn about the disappointing experience you had during your stay. Please accept my sincere apologies for the issues you encountered, including the condition of the room, the musty smell, and the presence of insects. This is not the standard of cleanliness and comfort we strive to provide.I also regret the inconvenience caused by the delay at check-in. Unfortunately, this was due to your reservation being processed as a last‑minute booking through the agency, which required additional time to be entered into our system. Nevertheless, I fully understand how frustrating it must have been to wait in the lobby, and I apologize that we did not manage this situation more smoothly.Regarding your concern about luggage storage, I would like to clarify that guest luggage was placed in the lobby next to our reception counter, where it was monitored by our staff. While this arrangement was intended to ensure security and supervision, I acknowledge that it was not an ideal solution and regret any discomfort it may have caused.Your comments are extremely valuable to us, and I have already shared them with our housekeeping and front office teams to ensure immediate corrective action is taken. We are committed to improving our services and facilities so that future stays reflect the quality and care you deserve.I hope you will allow us another opportunity to welcome you back and provide you with a much better experience. With sincere regards,Pasinee S. General Manager
房间好很舒服 每天都有阿姨打扫卫生 每次来普吉岛都会预订这家酒店
环境差，进屋就有死苍蝇和其他虫子，屋里一股霉味，服务差，到了发现系统没录入，在大堂等了半个多小时，行李寄存没有专门的房间放就直接扔在大堂
酒店的停车位可能不多，但交通很方便。员工服务一流，早餐选择虽然不多，但设施一应俱全，床非常舒服。
环境非常好，酒店还提供去芭东海滩的班车。
酒店地理位置便利，价格适中，可以接受。它靠近大多数旅游景点、娱乐场所和社交场所。服务员和清洁人员都很配合。因为有很多印度人，还有各种印度食物，你会感觉自己置身印度。
床很舒服，空调也很好，离7-11很近。但我建议大家不要在雨季入住。我醒来时发现房间突然被水淹了，地板都湿了，水是从窗户渗进来的，当时正在下雨。
很棒的地点，步行即可到达 Bangla 路。
健身房有点小而且过时了，但泳池酒吧区很不错。
有一个问题是，所有餐饮（无论是餐厅还是客房服务）都要额外收取 17% 的费用。这有点鬼祟，应该直接标明正常价格，而不是用小字说明。
不知道他们为什么要这样做。因为这个原因，我选择去别的地方吃饭和喝酒了。
干净舒适
这是一家小型酒店，房间隔音效果不太好。早餐选择不多，但设施一应俱全。
这家酒店性价比不错。建议选择高楼层（视野和采光会更好，不过可惜没有阳台）。早餐偏亚洲风味，欧式选择较少，只有一种面包，可以做煎蛋，咖啡一般。地理位置一般，但胜在安静，离海滩大约15分钟路程。