酒店回复: Harold, we appreciate your feedback and it's disappointing to read that your stay didn't quite meet your expectations. We note your experience with the luggage carts as well as your difficulties reading labels on our bath amenities. Your mention of an improper sink faucet design– which caused unwanted water splash– is equally important for us to consider.Also, the inconsistencies with the complimentary coffee service needs our prompt attention, and your comments will be used to further improve our guest services. You should have received an appropriate response regarding the refund of the coffee charge, our apologies for the inconvenience.We take your suggestion of spending a night in our rooms seriously; it will allow us to understand firsthand any potential areas that need more attention.We value your honest input and we hope you would reconsider staying with us in the future. We're committed to providing a better experience.
5.0分
其他
原文
翻译提供方：Google
地理位置优越，酒店旁边就是河边的一条漂亮的步行道。位置非常安全
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酒店回复: Joe, it's wonderful to hear you enjoyed your stay at Courtyard Appleton Riverfront. We're thrilled you appreciated our prime location and the peaceful walking trail by the river. Safety and convenience are always among our top priorities. We look forward to welcoming you back on your next trip.
3.0分
家庭亲子
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The hotel was generally pretty good. We had booked 3 nights. On the down side, there was no free water in the rooms, no free coffee in the reception area, no free breakfast, and the food at the restaurant was horrid. We paid a premium for the room and expected more. My rating would have been better for one free coffee...
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酒店回复: john, thank you for taking the time to share your impressions. The feedback regarding in-room amenities and dining is appreciated, as it helps guide future enhancements. The team strives to provide a comfortable and enjoyable experience at a value that matches expectations. Your input is valued and will be shared for consideration moving forward.
5.0分
家庭亲子
We love this spot! The suites are sizable, the mattresses are outstanding and the scenery around it is beautiful.
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酒店回复: Kathryn, the team is thrilled you enjoyed your stay at Courtyard Appleton Riverfront. It’s wonderful to hear you appreciated the spacious suites, comfortable bedding, and scenic surroundings. We’re looking forward to welcoming you back soon.
5.0分
其他
Overall good stay!
Proximity to performing arts center was easy short drive. Safe area. Clean rooms. Friendly check in.
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酒店回复: Jennifer, it’s wonderful to hear you had a great time at Courtyard Appleton Riverfront. The team is glad to know you found the location convenient and enjoyed your experience from check-in to your room. We hope to welcome you back soon!
5.0分
其他
Clean and comfortable.
Clean room. Lots of food options. Great location. Cozy lobby.
5.0分
情侣出游
Excellent property! Clean, well run and situated on the river with beautiful views. It is a hidden gem.
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酒店回复: Kathryn, the team is thrilled you enjoyed your stay at Courtyard Appleton Riverfront and took in the riverfront scenery. Thank you for your kind words about the cleanliness and atmosphere. Everyone looks forward to welcoming you back soon.
5.0分
其他
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Lovely place to stay
We stayed only one night and had a very pleasant stay.
They could use some updated luggage carts as the ones available had no turning radius. Not a problem as we didn't have a large amount of luggage.
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酒店回复: Sallie, it’s wonderful to hear you had a great time at Courtyard Appleton Riverfront. Thank you for sharing your feedback about the luggage carts—your comments help the team look for ways to enhance the guest experience. We hope to welcome you again soon.
5.0分
情侣出游
Loved the river-view balcony. Beautiful and comfortable place to stay.
5.0分
情侣出游
The staff is very helpful we had a problem connecting to the Internet and they were more than happy to help resolve our issue
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酒店回复: We're glad our team could assist with your internet issue. Thank you for your kind words!
不喜欢：
1. 办理入住手续时——不喜欢没有挂衣服的小行李车。把手上有一个可以挂衣服的地方，但我们试了一下，衣服却缠在轮子上。
2. 淋浴间的肥皂、洗发水、护发素基本上都是匿名的。印花的颜色几乎和瓶子上的背景一样。试着在你的设施里洗澡。
3. 水槽里的水龙头设计不好。它没有伸进水槽的碗里足够远。当你试图使用它时，水会溅得到处都是。
4. 最烦人——我听到咖啡店里的女士告诉顾客，客人有权免费喝一杯咖啡。然而，她向我丈夫收取了 4.22 美元的咖啡费。她说我们可以在结账时从账单中扣除，但前台没有人。等了几分钟后，我们再也等不及了，不得不离开。我们至少应该得到 4.22 美元的退款。
5. 我们建议您尝试在自己的酒店住一晚，然后告诉我们为什么我们想再次入住。
地理位置优越，酒店旁边就是河边的一条漂亮的步行道。位置非常安全
The hotel was generally pretty good. We had booked 3 nights. On the down side, there was no free water in the rooms, no free coffee in the reception area, no free breakfast, and the food at the restaurant was horrid. We paid a premium for the room and expected more. My rating would have been better for one free coffee...
We love this spot! The suites are sizable, the mattresses are outstanding and the scenery around it is beautiful.
Overall good stay!
Proximity to performing arts center was easy short drive. Safe area. Clean rooms. Friendly check in.
Clean and comfortable.
Clean room. Lots of food options. Great location. Cozy lobby.
Excellent property! Clean, well run and situated on the river with beautiful views. It is a hidden gem.
Lovely place to stay
We stayed only one night and had a very pleasant stay.
They could use some updated luggage carts as the ones available had no turning radius. Not a problem as we didn't have a large amount of luggage.
Loved the river-view balcony. Beautiful and comfortable place to stay.
The staff is very helpful we had a problem connecting to the Internet and they were more than happy to help resolve our issue