酒店回复: Dear Guest,Thank you for sharing your comments and rating. We value every piece of feedback as it helps us understand what is most important to our guests. Some room types include additional in-room conveniences, and we are always happy to help guests select accommodations that better fit their needs on future visits. Our team remains focused on providing a comfortable stay with attentive service and a welcoming atmosphere. We would be delighted to have you visit our hotel once again for an improved experience.Sincerely, Elizabeth PrinsGeneral Manager
5.0分
家庭亲子
原文
翻译提供方：Google
舒适、干净，位置优越，靠近圣马科斯折扣店
5.0分
情侣出游
原文
翻译提供方：Google
一切正常
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酒店回复: Dear Luis,Thank you for sharing your feedback about your stay. It is encouraging to know that everything was satisfactory and met a standard level of comfort and convenience during your visit. Your comments reflect that certain aspects of the property and service functioned as expected. At the same time, noting that your experience was “normal” highlights opportunities to enhance other elements of the stay, ensuring that future visits feel more engaging, enjoyable, and memorable for every guest.Sincerely, Elizabeth PrinsGeneral Manager.
5.0分
情侣出游
原文
翻译提供方：Google
伟大的
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酒店回复: Dear Guest,Thank you for your excellent feedback. It is wonderful to hear that your experience met your expectations so positively. Delivering outstanding service and comfort is at the heart of what we do, and your recognition inspires our team to keep striving for excellence. We appreciate you choosing our hotel and look forward to welcoming you back.Sincerely, Elizabeth PrinsGeneral Manager.
5.0分
商务出差
原文
翻译提供方：Google
我很满意
友好和干净
4.0分
家庭亲子
Everything was good except for the lack of hot water. Luke warm showers just don’t work for me.
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酒店回复: Dear Guest,Thank you for sharing your thoughts. We appreciate your positive remarks about your stay and understand the importance of a refreshing shower experience. Consistent hot water availability is essential for guest comfort, and your feedback highlights an area we continually monitor to ensure high standards. Your experience provides valuable insight as we work to maintain and improve all aspects of our services. We look forward to offering an even better stay during your next visit.Sincerely, Elizabeth PrinsGeneral Manager.
5.0分
情侣出游
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Absolute wonderful service, the hotel was clean and fresh, I spent 2 weeks here with my partner and it was a very convenient location, the staff were so lovely and friendly we were in walking distance to all the shops.
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酒店回复: Dear Nikki,Thank you for your perfect rating and for your wonderful feedback. We are so glad you and your partner enjoyed your two-week stay with us. It's fantastic to hear that you found the hotel clean and fresh, the location convenient for walking to shops, and our staff lovely and friendly. We look forward to welcoming you back on your next visit.Sincerely, Elizabeth PrinsGeneral Manager
5.0分
其他
Welcoming front desk staff at check in. Room was comfortable and clean.
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酒店回复: Dear Guest,Thank you for highlighting the warm welcome from our front desk team and your satisfaction with the room’s comfort and cleanliness. Creating a positive first impression and maintaining a relaxing environment are central to our guest experience. Your feedback reinforces our commitment to attentive service and well-appointed accommodations. We appreciate your comments and look forward to providing the same level of care and comfort during your future visits.Sincerely, Elizabeth PrinsGeneral Manager.
前台员工服务非常好！房间很干净，床也很舒服。泳池和热水浴缸都不错。热水浴缸的喷射功能正常，但加热器坏了，所以水不热，这是唯一的缺点。
非常喜欢！
没有微波炉，没有冰箱，没有衣柜。
舒适、干净，位置优越，靠近圣马科斯折扣店
一切正常
伟大的
我很满意
友好和干净
Everything was good except for the lack of hot water. Luke warm showers just don’t work for me.
Absolute wonderful service, the hotel was clean and fresh, I spent 2 weeks here with my partner and it was a very convenient location, the staff were so lovely and friendly we were in walking distance to all the shops.
Welcoming front desk staff at check in. Room was comfortable and clean.