酒店回复: Dear Luis,Thank you for sharing your feedback about your stay. It is encouraging to know that everything was satisfactory and met a standard level of comfort and convenience during your visit. Your comments reflect that certain aspects of the property and service functioned as expected. At the same time, noting that your experience was “normal” highlights opportunities to enhance other elements of the stay, ensuring that future visits feel more engaging, enjoyable, and memorable for every guest.Sincerely, Elizabeth PrinsGeneral Manager.
5.0分
商务出差
原文
翻译提供方：Google
我很满意
友好和干净
5.0分
情侣出游
展开
Absolute wonderful service, the hotel was clean and fresh, I spent 2 weeks here with my partner and it was a very convenient location, the staff were so lovely and friendly we were in walking distance to all the shops.
展开
酒店回复: Dear Nikki,Thank you for your perfect rating and for your wonderful feedback. We are so glad you and your partner enjoyed your two-week stay with us. It's fantastic to hear that you found the hotel clean and fresh, the location convenient for walking to shops, and our staff lovely and friendly. We look forward to welcoming you back on your next visit.Sincerely, Elizabeth PrinsGeneral Manager
5.0分
家庭亲子
展开
Well maintained accommodations and knowledgeable and friendly staff! Breakfast was really good, wished they served bacon and biscuits and gravy!
Minor inconvenience; ice makers went down and light above tub went out.
展开
酒店回复: Dear Guest,It is wonderful to hear that you enjoyed our well-maintained accommodations and found our team both knowledgeable and friendly. We are glad the breakfast added to your stay, and your suggestions for bacon and biscuits with gravy are noted as great ways to enhance the experience. We also appreciate your feedback regarding the ice makers and lighting, and it is encouraging to know that these minor issues did not overshadow your overall positive impression of your visit with us.Sincerely, Elizabeth PrinsGeneral Manager.
5.0分
朋友出游
The stay was great. All the staff was very friendly and helpful. The pool and hot tub was great. We will definitely stay again.
展开
酒店回复: Dear Guest,We are thrilled to know that your stay was enjoyable and that our team made a positive impression with their friendliness and attentiveness. It is wonderful to hear that you had a great time enjoying the pool and hot tub, adding to the relaxation of your visit. Knowing that you plan to return is truly rewarding for our entire team, and we look forward to welcoming you back.Sincerely, Elizabeth PrinsGeneral Manager.
4.0分
其他
展开
Nice stay!
Our stay was for 2 nights. Our room was ready and cool when we arrived. There are many restaurants in the area so you don't have to travel much to have a nice meal. The breakfast at the hotel was very good with plenty of seating. The only thing that wasn't brought to our attention was that housekeeping was every other day. Not a biggy, just had to get towels from front desk.
展开
酒店回复: Dear Guest,Thank you for your thoughtful review and for choosing to stay with us for two nights. It is wonderful to hear that your room was cool and ready on arrival, and that our convenient location with nearby dining options added ease to your visit. We are glad you enjoyed a pleasant breakfast experience with plenty of seating. Your note regarding housekeeping schedules is valuable, as clear communication is an important part of a comfortable stay. We look forward to welcoming you back once again for another enjoyable visit.Sincerely, Elizabeth PrinsGeneral Manager
前台员工服务非常好！房间很干净，床也很舒服。泳池和热水浴缸都不错。热水浴缸的喷射功能正常，但加热器坏了，所以水不热，这是唯一的缺点。
非常喜欢！
舒适、干净，位置优越，靠近圣马科斯折扣店
我不喜欢清洁度，其他一切都很好
一切正常
我很满意
友好和干净
Absolute wonderful service, the hotel was clean and fresh, I spent 2 weeks here with my partner and it was a very convenient location, the staff were so lovely and friendly we were in walking distance to all the shops.
Well maintained accommodations and knowledgeable and friendly staff! Breakfast was really good, wished they served bacon and biscuits and gravy!
Minor inconvenience; ice makers went down and light above tub went out.
The stay was great. All the staff was very friendly and helpful. The pool and hot tub was great. We will definitely stay again.
Nice stay!
Our stay was for 2 nights. Our room was ready and cool when we arrived. There are many restaurants in the area so you don't have to travel much to have a nice meal. The breakfast at the hotel was very good with plenty of seating. The only thing that wasn't brought to our attention was that housekeeping was every other day. Not a biggy, just had to get towels from front desk.