酒店回复: Hello Nathaly,Lamentamos que el ruido haya afectado su descanso durante su estadía. Nuestro objetivo es proporcionar un ambiente cómodo y agradable para todos nuestros huéspedes. Apreciamos su comentario, ya que nos ayuda a identificar áreas de mejora. Espero que, a pesar de esta experiencia, considere darnos otra oportunidad en el futuro. Su opinión es importante para nosotros.
4.0分
家庭亲子
原文
翻译提供方：Google
一切都很好，但接待员不太友好。
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酒店回复: Hello Viviana, Agradecemos que hayas compartido tu experiencia. Nos esforzamos por brindar un excelente servicio y tomamos en cuenta tus comentarios sobre la amabilidad del personal de recepción. Esta información es valiosa para nuestro equipo y la revisaremos para seguir mejorando el servicio al cliente. Esperamos que en tu próxima visita la experiencia sea más satisfactoria.
5.0分
其他
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My family enjoyed the indoor pool. The hotel was clean and many food options nearby to choose from. Katy Mills, Slick City, Dig World and Chuck E. Cheese's were close for family fun. I would definitely book again!
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酒店回复: Hello pyreisha,Thank you for sharing your positive experience! We're glad to hear that your family enjoyed the indoor pool and had a great time exploring the nearby attractions and dining options. It's wonderful to know that you would consider booking with us again. We look forward to welcoming you and your family back on your next visit!
5.0分
其他
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Rooms were very clean. The staff was friendly. The restaurant was great although breakfast was not included. I thought I paid for breakfast on Expedia's site, but they told me I did not. Just a heads up! All in all I had a great stay
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酒店回复: Hello Mark,Thank you for your feedback! We're glad to hear that you enjoyed the cleanliness of the rooms, the friendliness of our staff, and the restaurant experience. We appreciate your heads-up regarding the breakfast inclusion, as we always aim to provide guests with accurate information. We hope to welcome you back for another great stay in the future!
5.0分
商务出差
The rooms were clean and the Front Desk Check In staff was fantastic and I will staying there in the future for all my visits.
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酒店回复: Hello John K,Thank you for your positive feedback! We’re thrilled to hear that you enjoyed the cleanliness of our rooms and had a great experience with our Front Desk staff. It's wonderful to know that you plan to stay with us again on your future visits. We look forward to welcoming you back and providing another memorable stay.
5.0分
家庭亲子
Been there twice in the last few months. Only place I'll stay when I have to go to Houston. Thank you.
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酒店回复: Hello Wayne,We're thrilled to hear that you've chosen us as your preferred hotel in Houston! Your loyalty and positive feedback mean a lot to us, and we look forward to welcoming you back for your next visit. Thank you for staying with us and for your continued support.
4.0分
其他
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The rooms were clean. Staff was courteous. We didn’t use the bar or restaurant which closed early. The ice maker was on our floor was out of ice a couple of times but aside from that everything was good
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酒店回复: Hello Nicole,Thank you for sharing your feedback. We're pleased to hear that you found our rooms clean and our staff courteous. We appreciate your comments regarding the bar and restaurant hours, as well as the ice maker issue; your insights are valuable for our continuous improvement. We hope to welcome you back for an even better experience in the future.
位置很好，周边有商场星巴克非常方便。酒店的早餐也不错，有公共洗衣房可以自己洗衣服。酒店也比较新，住着非常舒服。
假日酒店的房间都是很好，带孩子一般都用双大床，房间配冰箱微波炉。设施比较新，淋浴的水量不算太大。空调响声贼大，是这种酒店的通病。
灯光充足，房间和床都很宽敞，这点很棒。
唯一让我有点不爽的是吹风机的风力太弱了。
噪音太大，感觉屋顶都塌下来了。我一整晚都没睡。
一切都很好，但接待员不太友好。
My family enjoyed the indoor pool. The hotel was clean and many food options nearby to choose from. Katy Mills, Slick City, Dig World and Chuck E. Cheese's were close for family fun. I would definitely book again!
Rooms were very clean. The staff was friendly. The restaurant was great although breakfast was not included. I thought I paid for breakfast on Expedia's site, but they told me I did not. Just a heads up! All in all I had a great stay
The rooms were clean and the Front Desk Check In staff was fantastic and I will staying there in the future for all my visits.
Been there twice in the last few months. Only place I'll stay when I have to go to Houston. Thank you.
The rooms were clean. Staff was courteous. We didn’t use the bar or restaurant which closed early. The ice maker was on our floor was out of ice a couple of times but aside from that everything was good