酒店回复: Thank you for staying with us at the Courtyard Marriott Waterloo Cedar Falls and for the awesome review. Please come back and see us when you are in the area. Thanks again, Courtyard Marriott Waterloo Cedar Falls.
4.0分
家庭亲子
原文
翻译提供方：Google
位置好
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酒店回复: Thank you for staying with us at the Courtyard Marriott Waterloo Cedar Falls and for the awesome review. Please come back and see us when you are in the area. Thanks again, Courtyard Marriott Waterloo Cedar Falls.
2.0分
其他
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I stay at this location frequently when I come home to visit. However, my recent four day stay was unacceptable. My sink wouldn't drain, the a/c wasn't working well. I asked to have my sheets changed after day three and they were never changed and my room didn't get fresh towels after requesting all the above with the front desk. My toilet lid was extremley loose. The front desk clerk (middle age female) was very nice and mentioned she would give me some Marriott rewards, although I didn't see them applied.
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酒店回复: Thank you for choosing to stay at the Courtyard Waterloo Cedar Falls and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this experience from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Waterloo.
5.0分
其他
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We booked the 2 room suite. It was the perfect size for our group of 5. The layout was spacious and modern. Will definitely stay here again. The only downside was the staff at the bistro was limited. So please be patient and kind to them. They are working hard to take care of everything.
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酒店回复: Thank you for staying with us at the Courtyard Marriott Waterloo Cedar Falls and for the awesome review. Please come back and see us when you are in the area. Thanks again, Courtyard Marriott Waterloo Cedar Falls.
4.0分
家庭亲子
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Beautiful monern property that has some kinks to work out. Construction next door with jack hammering from 7am to 7pm. Blind cords wonky, door slams, loose fixtures in bathroom. Good nights sleep once settledvin, but too many quirks to justify the price.
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酒店回复: Thank you for staying with us at the Courtyard Waterloo Cedar Falls. We work hard to make our guest happy and appreciate your feedback. We always appreciate the support. Thank you.
4.0分
家庭亲子
Cool historical building. Walking distance to restaurants and short drive to University and Main St. Cedar Falls.
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酒店回复: Thank you for staying with us at the Courtyard Waterloo Cedar Falls. We work hard to make our guest happy and appreciate your feedback. Thank your review. We always appreciate the support.
5.0分
其他
Unusual decor - very nice - clean and 12 foot ceilings in room & halls! Goid temperature & light control.
Great staff!
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酒店回复: Thank you for staying with us at the Courtyard Marriott Waterloo Cedar Falls and for the awesome review. Providing the highest level of hospitality is our number one priority. Please come back and see us when you are in the area. Thanks again, Courtyard Marriott Waterloo Cedar Falls.
5.0分
其他
Great repurposing of a former manufacturing facility, done right on the remodel, would definitely go back.
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酒店回复: Thank you for staying with us at the Courtyard Marriott Waterloo Cedar Falls and for the awesome review. Please come back and see us when you are in the area. Thanks again, Courtyard Marriott Waterloo Cedar Falls.
3.0分
家庭亲子
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Beautiful building , but unfortunately it seems understaffed . Room was poorly cleaned ( or not cleaned at all). Staff did not seem to care much . I will say that the staff at the cafe were lovely . Absolutely loved the size of the rooms and the actual building, but would not come back since customer service was truly lacking , and cleanliness .
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酒店回复: Thank you for choosing to stay at the Courtyard Waterloo Cedar Falls and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this experience from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Waterloo.
5.0分
家庭亲子
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This is an amazing and unique property it is the old John Deere plant next door to the John Deere visitor center and with a great BBQ restaurant connected to the hotel. The rooms are huge and quiet and comofrtable. This is a don't miss property.
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酒店回复: Thank you for staying with us at the Courtyard Marriott Waterloo Cedar Falls and for the awesome review. Please come back and see us when you are in the area. Thanks again, Courtyard Marriott Waterloo Cedar Falls.
约翰迪尔博物馆就在旁边
位置好
I stay at this location frequently when I come home to visit. However, my recent four day stay was unacceptable. My sink wouldn't drain, the a/c wasn't working well. I asked to have my sheets changed after day three and they were never changed and my room didn't get fresh towels after requesting all the above with the front desk. My toilet lid was extremley loose. The front desk clerk (middle age female) was very nice and mentioned she would give me some Marriott rewards, although I didn't see them applied.
We booked the 2 room suite. It was the perfect size for our group of 5. The layout was spacious and modern. Will definitely stay here again. The only downside was the staff at the bistro was limited. So please be patient and kind to them. They are working hard to take care of everything.
Beautiful monern property that has some kinks to work out. Construction next door with jack hammering from 7am to 7pm. Blind cords wonky, door slams, loose fixtures in bathroom. Good nights sleep once settledvin, but too many quirks to justify the price.
Cool historical building. Walking distance to restaurants and short drive to University and Main St. Cedar Falls.
Unusual decor - very nice - clean and 12 foot ceilings in room & halls! Goid temperature & light control.
Great staff!
Great repurposing of a former manufacturing facility, done right on the remodel, would definitely go back.
Beautiful building , but unfortunately it seems understaffed . Room was poorly cleaned ( or not cleaned at all). Staff did not seem to care much . I will say that the staff at the cafe were lovely . Absolutely loved the size of the rooms and the actual building, but would not come back since customer service was truly lacking , and cleanliness .
This is an amazing and unique property it is the old John Deere plant next door to the John Deere visitor center and with a great BBQ restaurant connected to the hotel. The rooms are huge and quiet and comofrtable. This is a don't miss property.