酒店回复: Dear Yosairy,Thank you for taking the time to share your feedback. We’re glad you chose to stay with us at SpringHill Suites New Smyrna Beach, and we truly appreciate your visit.We understand that value is an important part of the travel experience, and we’re sorry to hear that you found the cost of your stay to be higher than expected. Our rates do reflect the unique beachfront location, resort-style amenities, and seasonal demand in this popular area, but we always strive to ensure our guests feel the experience matches the value.Please feel welcome to contact me directly with any additional feedback. Warm regards,Jamie Dudley - General ManagerSpringHill Suites New Smyrna Beach
5.0分
情侣出游
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Beachfront hotel finishing up renovations but still very nice to stay. Comfortable beds, nice lobby, bar, Starbucks area - with a baby grand piano! Pool and deck area very relaxing area to enjoy the day
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酒店回复: Thank you so much for being our guest and for sharing such a wonderful review! I’m excited to share your kind words with our team, as they take great pride in creating memorable stays. It’s wonderful to hear you enjoyed your comfortable suite, our ideal New Smyrna Beach location, and the friendly service from our staff.We’re also delighted that our guests can take advantage of amenities such as our oceanfront pool and terrace, complimentary hot breakfast, spacious suites, and easy access to the shops and dining just steps away.Please don’t hesitate to let us know if there’s anything we can do to make your next visit even better. We look forward to welcoming you back soon!With kind regards,Jamie Dudley - General Manager - SpringHill Suites by Marriott – New Smyrna Beach
5.0分
商务出差
Beach
One night business stay. Fast easy check in and clean room. Nice breakfast and great beach view.
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酒店回复: It is wonderful to see that you enjoyed your stay at The SpringHill Suites by Marriott New Smyrna Beach.We’re truly grateful that you took the time to share your positive reflections and reward us with your generous compliments and a perfect rating. Please feel welcome to let me know if you would like to add any additional feedback or suggestions. We hope to have the pleasure of welcoming you back again soon. Warm regards, Jamie Dudley - General Manager
5.0分
情侣出游
Our room faced a 7-11 car alarms going off people shouting. Stay away from rooms on the west side opposite the beach side. Otherwise everything was good
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酒店回复: Thank you for your generous compliments and for leaving such a high rating for your experience at The SpringHill Suites by Marriott New Smyrna Beach. We are sincerely sorry for any unfavorable noise concerns during your stay. Please feel free to contact us at any time with additional feedback. Best wishes and thanks again for being our guest.
5.0分
其他
Right on the beach & on the town's main drag; large, clean rooms; nice hot breakfast; can watch the beach from the pool area & from the breakfast area
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酒店回复: Hello Jacqueline,Our team appreciates your friendly compliments and is happy to see that you had a positive experience at The SpringHill Suites by Marriott New Smyrna Beach. Please let me know if you would like to share any additional feedback about your stay. Thanks for being our guest. Sincerely, Jamie Dudley - General Manager
3.0分
家庭亲子
Did not like that the room was not cleaned everyday. My daughter slept on sofa bed and woke up bitten all over her arms , neck and legs. We packed up and left.
2.0分
家庭亲子
Really not nice. The rooms ac unit was so loud and the room was so humid. We would not stay here again.
5.0分
家庭亲子
I always enjoy my stays at this property. Wish they offered a little later check out
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酒店回复: Thank you for sharing your positive feedback with us. We’re delighted to hear you enjoyed our friendly staff, clean accommodations, and convenient location. Your compliments are appreciated, and I always welcome any additional feedback or suggestions. We hope to welcome you back to The SpringHill Suites by Marriott New Smyrna Beach again soon!
5.0分
家庭亲子
Right on the beach. Polite staff. Underground parking. Excellent stay.
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酒店回复: We are so grateful to you for sharing such a fantastic review and are thrilled you enjoyed your experience at The SpringHill Suites by Marriott - New Smyrna Beach!If you wish to share further feedback about your stay, please don't hesitate to contact me directly. It is truly a pleasure to have you as our guest! Kind regards and thanks again for the compliments and recommendation!Best regards,Jamie Dudley - General Manager
没有通知房间清洁服务是在两天
午餐时间在 9:00 后停止供应，此后不提供咖啡。
房间很贵
Beachfront hotel finishing up renovations but still very nice to stay. Comfortable beds, nice lobby, bar, Starbucks area - with a baby grand piano! Pool and deck area very relaxing area to enjoy the day
Beach
One night business stay. Fast easy check in and clean room. Nice breakfast and great beach view.
Our room faced a 7-11 car alarms going off people shouting. Stay away from rooms on the west side opposite the beach side. Otherwise everything was good
Right on the beach & on the town's main drag; large, clean rooms; nice hot breakfast; can watch the beach from the pool area & from the breakfast area
Did not like that the room was not cleaned everyday. My daughter slept on sofa bed and woke up bitten all over her arms , neck and legs. We packed up and left.
Really not nice. The rooms ac unit was so loud and the room was so humid. We would not stay here again.
I always enjoy my stays at this property. Wish they offered a little later check out
Right on the beach. Polite staff. Underground parking. Excellent stay.