Our stay was peaceful, and the rooms as usual were well kept and stocked. The staff were very accommodating and were able to assist us with questions to help us navigate around the surrounding area.
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酒店回复: Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that your stay was peaceful, the rooms were well maintained, and our staff were able to assist you during your visit. Your kind comments mean a great deal to our team, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Erin Joyce, General Manager
3.0分
情侣出游
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We got a room facing the main road, very noisy with incoming guests and road traffic. Our room was unfortunately sorely in need of a deep clean. Both the task chair and the chase lounge were covered in unknown stains. The towels were a lovely shade of yellow. My assumption was hard water. All of this could be rectified with a good cleaning schedule.
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酒店回复: Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the noise disturbance and the cleanliness issues you experienced during your stay. Your comments regarding the condition of the room, furniture, and towels have been noted and shared with our housekeeping team to ensure a thorough cleaning schedule is maintained. We truly appreciate your feedback and hope you might give us another opportunity to provide a more comfortable and enjoyable stay in the future.Sincerely, Erin Joyce, General Manager
2.0分
其他
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The room sound proves is very poor. I hear the others room talking and moving. As special at night would hear more loud sound. My next door talking until 2:30am. Very hard to sleep.
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酒店回复: Dear Guest,Thank you for the feedback. Our hope is that all our guests experience a relaxing and peaceful stay, and we are very sorry that this wasn’t your experience. We understand that the lack of soundproofing made for an unpleasant experience. We want you to know that we are working on ways to combat the noise issues. It would be our pleasure to host you again and ensure you have a quiet and restful experience. Sincerely,Erin Joyce,General Manager
5.0分
其他
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We which than the oatmeal to be organic and made thinner and not like concrete. Nice staff and everything is very clean. Just the oatmeal.
And we would love to have option for a recliner in a room and be charged per the visit. Thank you. Great idea for you since lots of clients are old like us!
Ask staff are very! Thank you.
Susan and Fred Peyerl
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酒店回复: Dear Guest,Thank you for the feedback on Hampton Inn Oxford, Maine. We are delighted to hear that you find our hotel to be clean and offering great service. Your insights are valuable, and we will take them into consideration as we continuously strive to enhance our guest experience. It would be our pleasure to welcome you back if you are traveling to the area again.Sincerely,Erin Joyce,General Manager
1.0分
其他
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We had a room right below the breakfast area , heard chairs scraping across floor in evening and woken up in the morning at 6 am , no staff notified this upon checking in , asked for a discount , was told couldn’t give because it was booked on line , unacceptable!
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酒店回复: Dear Guest,Thank you for being our guest and for sharing your experience with us. We are disappointed that you did not have a good stay, and we apologize for the noise issues you encountered. We understand how frustrating it is to have to deal with such issues while trying to have a good sleep, and we regret that we were not able to make your stay more comfortable. We have shared your concerns with the appropriate individuals so that we are better prepared to serve our future guests. Thank you for bringing this to our attention, and we hope you will visit us again in the future.Sincerely,Erin Joyce,General Manager
4.0分
家庭亲子
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The pool was closed but that was one reason we chose this hotel. It looked as though there was nothing wrong with it. We were quite disappointed. Everything else was excellent.
5.0分
其他
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A bit pricey but a great stay
Property is new-ish and in great shape. The included breakfast was great. Unfortunately the pool was out of order but everything else was great.
非常棒，非常干净，员工很赞。早餐超好吃，而且还是免费的！
我们入住时，发现没有预订的特大床房……而且，我们入住的房间虽然是无烟房，但有烟味。接待员说我是通过第三方预订的，所以没能给我打折。经理第二天早上过来做了些小调整。
去******很方便，经济实惠，早餐总是加分项。淋浴间很大，热水充足！房间里没有发现有人之前在吸烟。
Our stay was peaceful, and the rooms as usual were well kept and stocked. The staff were very accommodating and were able to assist us with questions to help us navigate around the surrounding area.
We got a room facing the main road, very noisy with incoming guests and road traffic. Our room was unfortunately sorely in need of a deep clean. Both the task chair and the chase lounge were covered in unknown stains. The towels were a lovely shade of yellow. My assumption was hard water. All of this could be rectified with a good cleaning schedule.
The room sound proves is very poor. I hear the others room talking and moving. As special at night would hear more loud sound. My next door talking until 2:30am. Very hard to sleep.
We which than the oatmeal to be organic and made thinner and not like concrete. Nice staff and everything is very clean. Just the oatmeal.
And we would love to have option for a recliner in a room and be charged per the visit. Thank you. Great idea for you since lots of clients are old like us!
Ask staff are very! Thank you.
Susan and Fred Peyerl
We had a room right below the breakfast area , heard chairs scraping across floor in evening and woken up in the morning at 6 am , no staff notified this upon checking in , asked for a discount , was told couldn’t give because it was booked on line , unacceptable!
The pool was closed but that was one reason we chose this hotel. It looked as though there was nothing wrong with it. We were quite disappointed. Everything else was excellent.
A bit pricey but a great stay
Property is new-ish and in great shape. The included breakfast was great. Unfortunately the pool was out of order but everything else was great.