Staff was very nice and helpful. The room was comfortable and the kitchenette was unexpected and very nice!
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酒店回复: Thank you for your kind review. I'm happy our efforts show! have a great day!
5.0分
其他
The staff were fantastic. Hotel common areas and rooms extremely clean. We were pleasantly surprised and would stay here again. Very good value.
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酒店回复: Thank you for the fantastic review. Our team works hard to create a welcoming environment for our guests. We are pleased to hear that you enjoyed your stay. Hopefully we see you again!
2.0分
其他
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Luxury suite for a small county. The hotel had carpet vermin, no maid service, limited breakfast, and the male employee stole and harassed ($175). If the restaurants were more usable and the police raped less it would be a good hotel. Get used to the employees’ negativity.
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酒店回复: I sincerely apologize for your feelings and the experience you encountered. We made several attempts to inform you that we had received your reservation. While I understand your frustration, I believe it may be misdirected. Our ability to modify third-party reservations is limited. We endeavored to assist you to the best of our capabilities. During our conversation, you did not mention any concerns regarding vermin. Regarding housekeeping services, our standards for Home2 Suites by Hilton dictate that maid service is provided every other day.
5.0分
商务出差
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Returning guest
This is my go-to hotel whenever I'm in town for work. I'm a Hilton member so I get very good care. Staff always greet me with a smile and ask if there is anything they can do for me.
Their breakfast quality has improved. I am very pleased.
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酒店回复: Thank you for the positive feedback. Here at Home 2 Suites by Hilton we pride on our guest service. I'm happy to see our efforts show. Thank you for staying with us and hope to see you in the future!
5.0分
其他
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Our home away from home
We visited El Centro for our Granddaughter’s bday. They love Hotels. We’ve stayed at several hotels in the area. However, this was our second visit. Guest recognized everything. We will. Be back soo soon
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酒店回复: Thank you so much for staying with us, We apricate your feedback and hope to see you again soon
5.0分
情侣出游
Clean, great breakfast options , staff nice and helpful, the indoor pool is awesome.
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酒店回复: Thank you for your kind rating. Our team works effortlessly to provide excellent customer service. I'm happy to see it doesn't go unnoticed. Thank you for staying with us. Have a great day!
房间不如我们预期的好，虽然很干净。早餐很差，没有橙汁，而且每次只提供几种食物，非常吝啬。这是我吃过最差的早餐之一。下次我会选择其他酒店。
商务旅行的宁静之夜
我一进门就受到了热情的欢迎，并被告知了酒店的便利设施。酒店还每天给我发来一条跟进短信，询问我入住体验是否愉快。
住宿非常干净，工作人员热情、友好且乐于助人。
酒店很棒。我会再次入住
Staff was very nice and helpful. The room was comfortable and the kitchenette was unexpected and very nice!
The staff were fantastic. Hotel common areas and rooms extremely clean. We were pleasantly surprised and would stay here again. Very good value.
Luxury suite for a small county. The hotel had carpet vermin, no maid service, limited breakfast, and the male employee stole and harassed ($175). If the restaurants were more usable and the police raped less it would be a good hotel. Get used to the employees’ negativity.
Returning guest
This is my go-to hotel whenever I'm in town for work. I'm a Hilton member so I get very good care. Staff always greet me with a smile and ask if there is anything they can do for me.
Their breakfast quality has improved. I am very pleased.
Our home away from home
We visited El Centro for our Granddaughter’s bday. They love Hotels. We’ve stayed at several hotels in the area. However, this was our second visit. Guest recognized everything. We will. Be back soo soon
Clean, great breakfast options , staff nice and helpful, the indoor pool is awesome.