Room was large, very clean. Amenities were great. Parking easy. Food/ service at on-site restaurant was excellent. Everything was great from the time I checked in right up to check-out. No complaints will definitely stay again and highly recommend to friends and family visiting the area.
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酒店回复: Dear Bernetha,We are thrilled to hear that you had such a wonderful experience during your stay at Homewood Suites by Hilton Columbia Downtown. We are glad that you enjoyed the spacious and clean room, great amenities, and easy parking. It is fantastic to hear that you found the food and service at our on-site restaurant to be excellent.We are grateful for your kind words about our staff and will be sure to pass along your compliments. Our team works hard to ensure that every guest has a memorable stay, and we are pleased to hear that we succeeded with you.We appreciate your recommendation to friends and family and are thrilled to hear that you will be returning. Your positive feedback means the world to us, and we can't wait to welcome you back for another exceptional stay.We look forward to seeing you soon at your home away from home!Sincerely,Management TeamHomewood Suites by Hilton Columbia Downtown
4.0分
情侣出游
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Beautiful room ,Clean and comfortable! Great free breakfast! My check in experience was less than welcoming though. It was Sunday 09/28/25 at approximately 4:30 in afternoon and no one at desk. Waited and walked around for approximately 10 minutes then called. Finally she showed up but was not pleasant. That’s all I’m saying.
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酒店回复: Dear Lisa,We are thrilled to hear that you enjoyed your stay at Homewood Suites by Hilton Columbia Downtown! We are glad that you found your room to be beautiful, clean, and comfortable, as well as enjoyed our great free breakfast. We apologize for the less than welcoming check-in experience you had on Sunday afternoon. We will address this with our team to ensure that all guests receive a warm and friendly welcome upon arrival. Thank you for bringing this to our attention.We appreciate your feedback and hope that you will consider staying with us again in the future. We look forward to seeing you soon at your home away from home in Columbia!Sincerely,Management TeamHomewood Suites by Hilton Columbia Downtown
5.0分
其他
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A must stay in the area!!!
The front desk staff was very friendly. Parking was $12/day, but it was very simple to use with a QR Code. The unit was clean and updated. Shower pressure was great. The manager had a meet and greet including beer and wine and light foods. Not sure if this is done every night. We were there on a Wednesday night. That is the first time I have ever experienced service like that. After the meet and greet we ordered from their bar/grill and the food was great as well. Nashville chicken sandwich with french fries. I would stay there again. Clean, safe and great service!!
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酒店回复: Dear Debbie,We are thrilled to hear that you had such a fantastic experience during your stay at Homewood Suites by Hilton Columbia Downtown. We are pleased to hear that you found our front desk staff to be friendly and welcoming. It's great to know that you enjoyed the convenience of our QR Code parking system and that you found the unit to be clean and updated. We're delighted that you had the opportunity to attend our manager's meet and greet event and that you enjoyed the beer, wine, and light foods provided. While this event is not held every night, we are glad you were able to experience it during your stay on a Wednesday night. We will be sure to pass along your kind words about the food from our bar and grill, especially the Nashville chicken sandwich with French fries.Your safety and comfort are our top priorities, so we appreciate your feedback on the cleanliness, safety, and great service you received during your visit. Rest assured, the parking fees directly contribute to the security of our parking lot and property.We are honored that you would choose to stay with us again in the future. Your feedback is invaluable to us, and we can't wait to welcome you back soon to your Columbia home away from home!Sincerely,Management TeamHomewood Suites by Hilton Columbia Downtown
5.0分
其他
Never cleaned our room for the whole time. Gave us towels when we needed! Beautiful room... Spacious.
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酒店回复: Dear Colleen,We are thrilled to hear that you enjoyed your stay at Homewood Suites by Hilton Columbia Downtown! Thank you for highlighting our beautiful and spacious rooms, as well as our attentive towel service. We sincerely apologize for the oversight in not cleaning your room during your stay. Rest assured, we will address this issue with our housekeeping team to ensure it does not happen again. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a flawless experience in the future. We look forward to seeing you soon at your home away from home!Sincerely,Management TeamHomewood Suites by Hilton Columbia Downtown
5.0分
情侣出游
The room was accurate to the booking staff was wonderful and made check in a breeze
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酒店回复: Dear Julvonie,We are thrilled to hear that you had such a wonderful experience at Homewood Suites by Hilton Columbia Downtown! We are pleased that you found the room accurate to your booking and that our staff made check-in a breeze for you. Our team works hard to ensure that every guest has a seamless and enjoyable stay, so we appreciate you recognizing their efforts. We are grateful for your perfect rating of 10 out of 10.We are constantly striving to improve and provide the best possible experience for our guests, so your feedback is invaluable. If there is anything specific that we can do to make your next stay even better, please do not hesitate to let us know.We hope to welcome you back for another incredible stay very soon!Sincerely,Management TeamHomewood Suites by Hilton Columbia Downtown
5.0分
情侣出游
Beautiful clean room . Loved the bar and food . Was surprised I had to pay for parking but not a big deal
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酒店回复: Dear Brandy,We are thrilled to hear that you enjoyed your stay with us at Homewood Suites by Hilton Columbia Downtown. We are glad that you found your room to be beautiful and clean, and that you loved the bar and food offerings. We understand that the parking fee may have come as a surprise, but please know that it goes directly towards the security of our parking lot and property.We appreciate your feedback and hope to welcome you back for another stay in the future. Our team is dedicated to providing excellent service, and we are always looking for ways to improve. Thank you for choosing to stay with us, and we hope to see you again soon at your home away from home!Sincerely,Management TeamHomewood Suites by Hilton Columbia Downtown
5.0分
情侣出游
New property—combo Tru and Homewood. The suite had an unusual configuration and was a bit small, but the full kitchen and large shower were both welcome.
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酒店回复: Dear Laurence,We are delighted to hear that you enjoyed your stay at our new property, Homewood Suites by Hilton Columbia Downtown. Thank you for highlighting the full kitchen and large shower in your suite. We are glad to hear that these amenities added to your overall experience.We appreciate your feedback regarding the suite configuration and size. Please know that we are always looking for ways to improve and will certainly take your comments into consideration for future enhancements. Our team at Homewood Suites by Hilton Columbia Downtown strives to provide exceptional service to all of our guests. We are thrilled that you had a positive experience with us, and we look forward to welcoming you back for another stay. Your comfort and satisfaction are our top priorities.We look forward to seeing you soon at your home away from home!Sincerely,Management TeamHomewood Suites by Hilton Columbia Downtown
5.0分
其他
Superb hotel in the heart of Columbia. As a safe proclaimed hotel snob, this one past with flying colors.
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酒店回复: Dear Leslie,We are thrilled to hear that you had a superb experience at Homewood Suites by Hilton Columbia Downtown. We appreciate your recognition of our central location and are pleased to know that we passed your high standards with flying colors.Our team works hard to provide top-notch service and it is great to hear that our efforts are reflected in your review. We are grateful for your feedback and look forward to welcoming you back for another excellent stay.Thank you for choosing Homewood Suites by Hilton Columbia Downtown for your accommodations. We can't wait to see you soon at your home away from home!Sincerely,Management TeamHomewood Suites by Hilton Columbia Downtown
4.0分
家庭亲子
Staff were unprofessional, loudly stating my room number with no regard for privacy. for my
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酒店回复: Dear Beth,We're glad to hear that you appreciated certain aspects of your stay at Homewood Suites by Hilton Columbia Downtown. We apologize for the unprofessional behavior of our staff in regards to your room number and privacy. Rest assured, we will address this issue with our team to ensure it does not happen again in the future. Your feedback is valuable to us as we strive to provide exceptional service to all of our guests. We hope you give us another chance to exceed your expectations during your next visit to Columbia. We look forward to seeing you soon at your home away from home!Sincerely,Management TeamHomewood Suites by Hilton Columbia Downtown
5.0分
其他
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I had a wonderful stay! The room was spacious and very clean. All of the staff was so friendly, especially the bar staff. The complimentary breakfast was delicious and there was even a wine reception one evening. I’ll definitely return!
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酒店回复: Dear Kendra,We are thrilled to hear that you had a wonderful stay at our Homewood Suites by Hilton Columbia Downtown! We are glad you enjoyed the spacious and clean room, as well as the friendly staff, especially our bar team. It's great to hear that you liked the complimentary breakfast and wine reception. We are happy to provide a hot, buffet style breakfast featuring meats, eggs, and all of your southern favorites.Thank you for your feedback and we are pleased that you plan on returning. We look forward to seeing you soon at your home away from home!Sincerely,Management TeamHomewood Suites by Hilton Columbia Downtown
Room was large, very clean. Amenities were great. Parking easy. Food/ service at on-site restaurant was excellent. Everything was great from the time I checked in right up to check-out. No complaints will definitely stay again and highly recommend to friends and family visiting the area.
Beautiful room ,Clean and comfortable! Great free breakfast! My check in experience was less than welcoming though. It was Sunday 09/28/25 at approximately 4:30 in afternoon and no one at desk. Waited and walked around for approximately 10 minutes then called. Finally she showed up but was not pleasant. That’s all I’m saying.
A must stay in the area!!!
The front desk staff was very friendly. Parking was $12/day, but it was very simple to use with a QR Code. The unit was clean and updated. Shower pressure was great. The manager had a meet and greet including beer and wine and light foods. Not sure if this is done every night. We were there on a Wednesday night. That is the first time I have ever experienced service like that. After the meet and greet we ordered from their bar/grill and the food was great as well. Nashville chicken sandwich with french fries. I would stay there again. Clean, safe and great service!!
Never cleaned our room for the whole time. Gave us towels when we needed! Beautiful room... Spacious.
The room was accurate to the booking staff was wonderful and made check in a breeze
Beautiful clean room . Loved the bar and food . Was surprised I had to pay for parking but not a big deal
New property—combo Tru and Homewood. The suite had an unusual configuration and was a bit small, but the full kitchen and large shower were both welcome.
Superb hotel in the heart of Columbia. As a safe proclaimed hotel snob, this one past with flying colors.
Staff were unprofessional, loudly stating my room number with no regard for privacy. for my
I had a wonderful stay! The room was spacious and very clean. All of the staff was so friendly, especially the bar staff. The complimentary breakfast was delicious and there was even a wine reception one evening. I’ll definitely return!