酒店回复: Thank you for your 8/10 review and for being a loyal guest. We’re glad to hear you find our hotel a good choice for traveling with children. We apologize for the kitchen trash not being properly emptied during your stay and will share this with our housekeeping team to ensure it doesn’t happen again. We look forward to welcoming you back.
room was clean just hairs in the shower and bathroom floor. Walls were thin though, i could hear everyone in the hall.
展开
酒店回复: Thank you for sharing your feedback. We're glad to hear that you found your room clean overall, but we sincerely apologize for the hairs you found in the shower and on the bathroom floor. That's certainly not the standard we aim for, and we’ll make sure to address this with our housekeeping team.We also appreciate your comments about the noise—our guests' comfort is important to us, and we'll take a closer look at ways to improve soundproofing in the future. We hope you'll give us another chance to provide you with a more peaceful stay next time!
很满意，干净卫生
挺好的，就是这次入住，厨房垃圾桶没有清干净。经常住这家酒店，带孩子旅行还是不错的。
太喜欢这个地方了。房间很棒，井井有条。
我在 ********** 上预订了酒店，搜索日期是 10 月 22 日，想订两间房住一晚。搜索结果出来后，我点击选择并预订了房间。但预订成功后，所有房间都被预订到了 10 月 23 日，而不是 22 日。我立即致电 **********，他们说酒店不接受我的取消。所以，去你的，去你的酒店！我以后再也不会入住你们酒店了。这是你们的损失。我刚退休，这是我们众多旅行中的第一次，我们第一次旅行住了七天，但以后绝对不会再住你们酒店了。
工作人员态度极其恶劣。我们等了超过15分钟前台才有人出现，我们才能办理入住手续。
入住期间，我们好几次站在前台等了很久都没人来。
客户服务糟糕透顶。
工作人员态度恶劣。前台接待员Ruby在我们索要收据时，态度傲慢无礼。
我们等了超过15分钟她才出现。
我们办理入住时……
路过此地时入住的酒店。房间一尘不染，办理入住和退房的工作人员都很友好。完美的酒店。
位置很好，房间还行。
根本不值得
服务糟透了
room was clean just hairs in the shower and bathroom floor. Walls were thin though, i could hear everyone in the hall.