酒店回复: Hello Ghanimat,We're sorry to hear about your experience. Our policies regarding check-in times are standard practice to accommodate all our guests. We recommend reaching out to management directly for any further assistance or feedback you may have regarding your stay.
酒店回复: I'm sorry you were not satisfied with your stay. I researched our log book to show you reported your issues to the staff and didn't see where anything was reported. We would have been more than happy to assist with any issues during your stay if given the opportunity,
5.0分
其他
原文
翻译提供方：Google
很棒的酒店
酒店非常干净。工作人员热情友好，服务周到。墙壁隔音效果很好，所以我们的房间非常安静。
酒店回复: Awesome! We are excited to know that you had great stay
5.0分
家庭亲子
原文
翻译提供方：Google
干净，早餐很棒，客户服务也很好。100% 推荐。
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酒店回复: Hello Jose, Thank you for your kind words about our clean accommodations, great breakfast, and customer service. We're thrilled to hear that you had a positive experience during your stay. Your recommendation means a lot to us and motivates our team to continue providing excellent service. We hope to welcome you back in the future for another enjoyable stay.
5.0分
家庭亲子
原文
翻译提供方：Google
工作人员很棒，酒店和周边地区非常干净
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酒店回复: Hello Jose Maria,Thank you for sharing your positive feedback about our staff and the cleanliness of our hotel and surroundings. We're delighted to hear that you enjoyed your stay and appreciate the hard work of our team in maintaining a welcoming environment. Your comments motivate us to keep delivering excellent service. We hope you choose to stay with us again in the future and have another wonderful experience.
5.0分
家庭亲子
Our family stayed at this property on our way to PCB. Breakfast was good. We like this hotel chain!
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酒店回复: Hello Melody,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our breakfast offerings and appreciate your loyalty to our hotel chain. Your feedback is valuable, and we hope to welcome you back on your next trip to PCB for another great stay. Safe travels!
5.0分
其他
The complementary breakfast was better than other hotels.
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酒店回复: Hello Shanda,Thank you for your feedback regarding our complimentary breakfast! We're glad to hear you enjoyed it and found it to be an improvement compared to other hotels. Our team works hard to provide a variety of options to enhance your experience. We hope to welcome you back for another stay in the future where you can enjoy more of what we have to offer.
5.0分
其他
Loved the breakfast and facilities. The staff was super nice and go back again. Thank you!
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酒店回复: Hello Marlon,We appreciate your positive feedback on our breakfast, facilities, and staff. It's great to hear that you had a pleasant experience during your stay with us. We look forward to welcoming you back in the future.
5.0分
情侣出游
Entire property both inside and out were immaculate. Room was spacious and spotless. Bed was very comfortable.
酒店回复: Amazing Richard! Am happy to hear you enjoy your stay
我的住宿体验很棒，Kevin 的服务也很棒。他确保我们的房间已经准备好，并且我们所需的一切都齐全。我以前也住过这里，这里的服务和房间都达到了高标准，绝对没有让我们失望。非常感谢 Kevin 让我们拥有如此美好的住宿体验。
我一岁的儿子感染病毒后，我们不得不开车出去6个小时，于是我要求延迟入住！经理和员工都拒绝了，说他们超额预订了，如果我住超过上午11点，他们就要多收一天的费用！！这完全没必要，他们至少可以延长30分钟！对于尼斯维尔的这家酒店来说，客户服务简直糟透了！！
我们在北卡罗来纳州的Home Two套房住过，对那里的体验非常满意。我们卧室的空调晚上开不了，噪音太大，他们也不愿意修，但我们问了好几次。此外，与北卡罗来纳州的Home Two套房相比，这里的早餐种类非常有限。工作人员很友好，但不太乐于助人。总的来说，我们给这家酒店三星评级。
很棒的酒店
酒店非常干净。工作人员热情友好，服务周到。墙壁隔音效果很好，所以我们的房间非常安静。
干净，早餐很棒，客户服务也很好。100% 推荐。
工作人员很棒，酒店和周边地区非常干净
Our family stayed at this property on our way to PCB. Breakfast was good. We like this hotel chain!
The complementary breakfast was better than other hotels.
Loved the breakfast and facilities. The staff was super nice and go back again. Thank you!
Entire property both inside and out were immaculate. Room was spacious and spotless. Bed was very comfortable.