酒店回复: Dear Heather,Thank you so much for your fantastic 10/10 review! We're delighted to hear you enjoyed our friendly staff, clean hotel, and breakfast offerings. It's great to know you appreciated the board games, cozy sitting areas, and snack selection. We also appreciate your feedback about breakfast hours and will certainly take it into consideration.We're thrilled you had a great time exploring downtown Bracebridge and Santa's Village, and we look forward to welcoming you back to Tru by Hilton Bracebridge soon!Best regards,Guest Services TeamTru by Hilton Bracebridge
酒店回复: Dear Suzanne,Thank you for your lovely 8/10 review! We're happy to hear your family enjoyed the pool and the breakfast options. It's great that the location was convenient for your visit to Santa's Village and exploring nearby Gravenhurst. We appreciate you mentioning the gas station next door for added convenience.We hope to welcome you and your family back to Tru by Hilton Bracebridge soon!Best regards,Guest Services TeamTru by Hilton Bracebridge
酒店回复: Hi Rebecca,Thank you so much for your glowing 10/10 review!We're thrilled to hear that you and your family enjoyed your stay with us, from the clean and spacious room to the fun foosball tables in our lobby and the well-maintained saltwater pool. It's especially great to know that breakfast hit the mark and helped start your day right!Your kind words truly mean a lot to our team. We hope to welcome you back soon for another memorable stay here at Tru by Hilton Bracebridge!Warm regards,Guest Services TeamTru by Hilton Bracebridge
酒店回复: Hi Joydeep,Thank you for taking the time to share your feedback and for rating your stay 8/10! We're delighted to hear you enjoyed our well-maintained property and convenient location near local attractions like Bracebridge Falls and the cruise. We're also glad our complimentary breakfast added to your experience.We hope to welcome you back again soon for another great stay in Muskoka!Warm regards,Guest ServicesTru by Hilton Bracebridge
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礼宾员妮可非常无礼，一点也不热情。我不建议入住这家酒店。请远离。谢谢。
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酒店回复: Dear Shefali,Thank you for sharing your feedback. We are truly sorry to hear about your experience with Nicole. We sincerely apologize if you felt disrespected or unwelcome during your stay.Your comments have been taken very seriously and shared with our management team to ensure this situation is addressed promptly. We appreciate you bringing this to our attention and hope you might consider giving us another chance in the future to provide the exceptional service we are known for.Thank you again for your feedback.Warm regards,Guest ServicesTru by Hilton Bracebridge
总体都不错！适合旅游度假自驾游。
最喜欢酒店大堂环境，聚会聊天喝免费咖啡☕️！ 白求恩故乡很👍，第三次来加拿大有幸去看了每年一次的蔓越莓节👍
我觉得这是一家很棒的酒店，最突出的一点是它是2024年新建的。一切都非常新，干净，而且说实话，简直一尘不染。
亮点之一是他们令人惊艳的彩色大堂。我喜欢他们有很多棋盘游戏可以玩，特别是在马斯科卡下雨天的时候。他们还有桌上足球。
早餐我觉得不错。我们很喜欢他们的松饼机。健身房超级干净，设施也很先进，游泳池也很干净。
房间有点小，但总体来说没什么可抱怨的。浴室很宽敞，淋浴也很棒。
前台工作人员非常棒，友善而且乐于助人。甚至还有一些贴心的小细节考虑得很周到，比如卧室里有两层窗帘，可以让你睡觉时获得更好的遮光效果。
如果你在马斯科卡，我强烈推荐这家酒店。性价比很高。
房间非常好，很干净，前台态度友好，早餐也很不错，而且交通也很便利，去哪里基本都不堵车。适合希望安静休息的人
酒店很新，所以非常干净整洁，我很喜欢。周围除了加油站没什么别的，所以要吃饭的话得开车出去，但总体来说还是不错的。
位置很好，附近有很多餐厅和商店。
自助早餐很棒。
服务一流。
这家酒店真是太棒了！靠近布雷斯布里奇市中心，那里有很多美食选择。距离圣诞老人村大约10分钟路程。
工作人员非常友好，乐于助人。
酒店干净整洁，早餐也不错。我唯一的抱怨是，对于起得晚的人来说，早餐应该在10点结束，而不是9点。
我们喜欢大堂里的各种棋盘游戏和舒适的休息区。他们还提供各种美味的小吃和饮料。
很棒的酒店！
我们带家人去了圣诞老人村，大概10-15分钟的路程。酒店里有个游泳池，孩子们玩得很开心。早餐很丰盛——所有常见的食物都有。旁边就是加油站。格雷文赫斯特镇有很多有趣的商店，沿着这条路走大约6分钟就到了。
房间干净宽敞，真是太棒了。主大堂很漂亮，还有儿童足球桌。海水泳池维护得很好，早餐也很棒！这是我们这段时间以来住得最好的一次！
酒店维护良好，非常适合入住，您可以享用早餐，其他时间还可以去附近的广场享用更多餐饮选择。距离布雷斯布里奇瀑布和游轮不远。
礼宾员妮可非常无礼，一点也不热情。我不建议入住这家酒店。请远离。谢谢。