The room was clean and the view from the room of the wall around was great! The bed was awesome and I slept well. It is a beautiful facility and professional staffing.
展开
酒店回复: It looks like you had a great time! Thank you for choosing our Homewood Suites and sharing such kind words and a great photo. Hosting you was our pleasure, and we hope to see you again anytime you return to the area.
4.0分
家庭亲子
Nice place and the front staff were very friendly! Ate at The Finch and the food was great.
展开
酒店回复: It was a pleasure to host you and we eagerly look forward to your return visit.
5.0分
家庭亲子
展开
Ver lovely stay with professional customer service. Breakfast was delicious with a view of the pool and lake. Our suite had a beautiful view. The beds were very comfortable. We are going to look for this property in our cities we travel to.
展开
酒店回复: Dear Guest, It sounds like you enjoyed your time at our Homewood Suites, and we are thrilled to hear it! We appreciate your business and your kind words about your overall experience. We hope you return to the Grand Prairie area often and stay with us every time you do. Best, Donna Runnels, GM
1.0分
家庭亲子
We never made it to the hotel due to DFW groundstop. Missed our family event. No refund allowed by hotel or *******. Zero stars.
展开
酒店回复: I sincerely apologize for the issues you encountered with your stay. It’s clear we fell short in delivering the quality experience you deserved. We are addressing these concerns with our team to ensure they are not repeated. Thank you for your feedback, and we hope to have another opportunity to meet your expectations in the future.
5.0分
其他
Great location
We stayed overnight for a wedding. The hotel was great- location, cleanliness and service! Would definitely recommend.
展开
酒店回复: It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again.
我们在这家酒店度过了愉快的时光,客房服务机器人棒极了。我们完全沉浸在Epic的氛围中!
爱了爱了
每天吃肉都很困难
都很棒
伟大的
The room was clean and the view from the room of the wall around was great! The bed was awesome and I slept well. It is a beautiful facility and professional staffing.
Nice place and the front staff were very friendly! Ate at The Finch and the food was great.
Ver lovely stay with professional customer service. Breakfast was delicious with a view of the pool and lake. Our suite had a beautiful view. The beds were very comfortable. We are going to look for this property in our cities we travel to.
We never made it to the hotel due to DFW groundstop. Missed our family event. No refund allowed by hotel or *******. Zero stars.
Great location
We stayed overnight for a wedding. The hotel was great- location, cleanliness and service! Would definitely recommend.