it would be nice to have an ample supply of towels 2/2 is not sufficient for guest who are staying more than one night. Since the cleaning staff does not come by daily. Also, please make sure maintenance checks all appliances for operational usage. We experienced a refrigerator that would not cool. We contacted the front desk agent who had to make a call before making an executive decision to replace the fridge. Make sure the hot water pot stays hot for coffee and cocoa services.
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酒店回复: Thank you for staying with us hope to see you again and taking the time to fill out a survey
5.0分
其他
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This is by far the best Hampton Inn we’ve stayed in. Comfortable beds, amazingly clean rooms, great breakfast and staff! This is our second stay here and we will stay here again and again!
酒店回复: Thank you for the review and we appreciate your business
1.0分
其他
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Room lighting is TERRIBLE!!! Very insufficient!!! The bathroom does not have an extra roll of toilet paper. The bath towels are located too high on the shelf. I asked about this and the answer was “we don’t want our guests taking it when they leave!” REALLY!!!
The refrigerator was not turned on. The glasses are located on the bottom shelf next to the FLOOR. The microwave oven is about two feet off the floor. ~ inconvenient! There is only one electrical outlet in the bathroom but it does have a night light plugged in it. The room decor is drab and uninviting. Cheap looking. We asked for an additional blanket- the receptionist said “ we only have duvet covers!”
The receptionist told us there was no restroom on the main floor- we would need to go to a service station close by!!!
There is NO hotel sign on the frontage road to direct anyone to the hotel. I asked about this also. The answer “someone else owns that property so we could not put up a sign.
This is the absolute worst Hampton Inn I have ever stayed in. Shame on the developers and interior designers!
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酒店回复: Thank for your review maybe this is not the property for you. We are new property I really feel like you wanted something for nothing
3.0分
家庭亲子
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The room was in good condition, but the poor soundproofing of the rooms made it difficult to sleep or relax. Between hearing the tv or voices in the adjacent room, hearing the constant slamming of doors in the hallway and hearing the tromping of the guests in the room above, there wasn’t much “peace and quiet.”
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酒店回复: Sorry about the inconsciences but the door are Hilton standards next time we can try to place u at the end of the Hall way
5.0分
其他
The bed was very comfortable. The A/C worked great. The hotel was clean amd the staff was friendly.
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酒店回复: Thank you for staying with us and taking the time to fill out a survey hope to see you next time
5.0分
其他
Very clean room. Hallways also clean. Staff very helpful. Breakfast good for hotel food. Changes slightly every day.
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酒店回复: Thank you for staying with us and taking the time to fill out the survey hope to see you next time when your in the area
5.0分
其他
yes, good breakfast, but I couldn't get my Chromebook to enter the wifi, come to find out a alternate way was available but not told until leaving day
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酒店回复: Thank you for staying with us and taking the time to leave us a review when you're here the next time please bring down your Chromebook and we can help you out with it. Hope to see you next time that you're in the area
5.0分
其他
Clean!!!
Spacious!! Hubby loved the gym. Having hit tea available at late night check in was bonus!!
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酒店回复: Thank you for staying with us and taking the time to leave us a review
5.0分
情侣出游
Very clean room, spacious. Comfortable beds and pillows. Breakfast was really good.
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酒店回复: Thank you for staying with us hope to see you again and taking the time to fill out a survey
5.0分
其他
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Sherman bisit
Room was clean and beds comfortable, but the automatic closer on the room door made it hard to open and it closed with a hard and very loud bang. Other than that we were very happy with our accommodate!
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酒店回复: Good morning thank you for staying with us here at the Hampton Inn & Suites in Sherman Tx and taking the time to fill out the survey
it would be nice to have an ample supply of towels 2/2 is not sufficient for guest who are staying more than one night. Since the cleaning staff does not come by daily. Also, please make sure maintenance checks all appliances for operational usage. We experienced a refrigerator that would not cool. We contacted the front desk agent who had to make a call before making an executive decision to replace the fridge. Make sure the hot water pot stays hot for coffee and cocoa services.
This is by far the best Hampton Inn we’ve stayed in. Comfortable beds, amazingly clean rooms, great breakfast and staff! This is our second stay here and we will stay here again and again!
Room lighting is TERRIBLE!!! Very insufficient!!! The bathroom does not have an extra roll of toilet paper. The bath towels are located too high on the shelf. I asked about this and the answer was “we don’t want our guests taking it when they leave!” REALLY!!!
The refrigerator was not turned on. The glasses are located on the bottom shelf next to the FLOOR. The microwave oven is about two feet off the floor. ~ inconvenient! There is only one electrical outlet in the bathroom but it does have a night light plugged in it. The room decor is drab and uninviting. Cheap looking. We asked for an additional blanket- the receptionist said “ we only have duvet covers!”
The receptionist told us there was no restroom on the main floor- we would need to go to a service station close by!!!
There is NO hotel sign on the frontage road to direct anyone to the hotel. I asked about this also. The answer “someone else owns that property so we could not put up a sign.
This is the absolute worst Hampton Inn I have ever stayed in. Shame on the developers and interior designers!
The room was in good condition, but the poor soundproofing of the rooms made it difficult to sleep or relax. Between hearing the tv or voices in the adjacent room, hearing the constant slamming of doors in the hallway and hearing the tromping of the guests in the room above, there wasn’t much “peace and quiet.”
The bed was very comfortable. The A/C worked great. The hotel was clean amd the staff was friendly.
Very clean room. Hallways also clean. Staff very helpful. Breakfast good for hotel food. Changes slightly every day.
yes, good breakfast, but I couldn't get my Chromebook to enter the wifi, come to find out a alternate way was available but not told until leaving day
Clean!!!
Spacious!! Hubby loved the gym. Having hit tea available at late night check in was bonus!!
Very clean room, spacious. Comfortable beds and pillows. Breakfast was really good.
Sherman bisit
Room was clean and beds comfortable, but the automatic closer on the room door made it hard to open and it closed with a hard and very loud bang. Other than that we were very happy with our accommodate!