Great breakfast, clean room, clean bathroom, comfy bed, easy parking, there was nothing to complain about. Then I turned on the microwave and it shorted out. The desk gal, Regina, let us use theirs. She was very helpful.
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酒店回复: Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our great breakfast, clean accommodations, and comfy bed. It's always our goal to provide a comfortable and welcoming environment for our guests.We appreciate your understanding regarding the microwave issue. Our team, especially Regina, is dedicated to ensuring that your stay is as seamless as possible, and we're glad she could assist you during that time. Your feedback means a lot to us, and we are delighted that there was nothing for you to complain about during your stay. We look forward to welcoming you back to Home2 Suites by Hilton Woodland in the future!
5.0分
其他
The hallway was well lighted, and smelled fresh. The room was amazingly clean! Friendly staff made a big difference!
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酒店回复: Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at Home2 Suites by Hilton Woodland. It’s fantastic to know that you found our hallways well-lit and fresh, as we strive to create a welcoming atmosphere for all our guests.We take great pride in maintaining a clean and comfortable environment, so your compliment about the cleanliness of your room truly means a lot to us. Our dedicated staff is committed to providing friendly and attentive service, and we are thrilled to hear that their efforts made a positive difference during your stay.We look forward to welcoming you back in the future!
5.0分
其他
We come to CA every year for Poodle Day Carmel.
I will be adding this hotel to my favorites
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酒店回复: Thank you for your wonderful 10-star review! We are thrilled to hear that you enjoyed your stay with us during your annual visit for Poodle Day in Carmel. It’s always a pleasure to welcome guests who have a special tradition like yours, and we’re honored that you’ve decided to add Home2 Suites by Hilton Woodland to your favorites. We strive to create a comfortable and welcoming environment for all our guests, and knowing that we’ve made a positive impression on you means a lot to our team. We look forward to seeing you again next year and hope to make your next stay even more memorable.
5.0分
其他
The room was extremely clean, the staff was very friendly, the location is right off the freeway but could be in a better location.
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酒店回复: Thank you so much for your wonderful 10-star review! We are delighted to hear that you found your room to be extremely clean and our staff friendly. Cleanliness and exceptional service are top priorities for us, and it’s rewarding to know that we met your expectations during your stay.We appreciate your feedback regarding our location. While we strive to provide a convenient spot right off the freeway, we understand that there’s always room for improvement in this area. Your insights will certainly help us as we continue to enhance our guest experience.Thank you again for your kind words. We hope to welcome you back to Home2 Suites by Hilton Woodland in the future!
4.0分
其他
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8.5/10
Pros: The bed was the most comfortable hotel bed I’ve ever slept in. The air freshener used in this hotel smells very good. Breakfast bar was better than expected. Love the big bottles of shampoo/cond/body wash vs the normal bottles you normally get.
Con: only had one. There was hair in the shower and more than just a piece or two. There was also hair on the bathroom floor by the toilet.
I used to be a housekeeping supervisor and overall this place was near perfect minus the hair. Housekeeping just needs to do a once over before saying it’s clean. I would stay here again.
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酒店回复: Hello Nicole,Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our beds to be the most comfortable and that you enjoyed the pleasant aroma throughout the hotel. It’s also great to know that our breakfast bar exceeded your expectations and that you appreciated the larger bottles of toiletries.However, we sincerely apologize for the cleanliness issues you encountered in the shower and bathroom. Your feedback is invaluable, especially coming from someone with your background in housekeeping. We will address this with our team to ensure a more thorough clean in the future.We truly appreciate your insights and look forward to welcoming you back for another stay.Warm Regards, Guest Relations Manager Home2 Suites by Hilton Woodland
5.0分
其他
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The property is only four months old. I am a super light sleeper and requested a quiet room. My room was located on the 4th floor with no one above me and even though it was located next to the ice machine, I didn't hear a single thing all night. The staff was friendly and professional, great breakfast and coffee options starting at 6 am, the bed was super comfy, and room was absolutely amazing with a full kitchenette and all the amenities. I will definitely stay here again and would recommend it to any weary travelers.
5.0分
其他
Restful and relaxing stay
Front desk staff was extremely courteous and helpful. Very clean rooms and wonderful amenities. The free breakfast is great too!
4.0分
其他
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The breakfast venue and layout was very good. However the food offered was very sub-par compared to hotel competitors with similar cost. I did not see any fresh scrambled eggs, no meat like bacon and sausage. You could cook your own waffles but I don't eat that. Again the breakfast was low on protein and high on carbs so not that healthy. Overall my stay was great with really nice room, quiet and clean. Just the breakfast was lacking.
非常棒的酒店！员工非常乐于助人且友好。我们的房间是全新的，我想我们是第一个入住的客人。房间里有大冰箱、微波炉、碗碟、杯子等等。床非常舒服，浴室里有充足的毛巾和洗漱用品。我绝对会向朋友和家人推荐这家酒店。
宽敞、舒适、干净又方便。前台工作人员和早餐餐厅的工作人员都非常友好、热情且乐于助人。
Woodland
Great breakfast, clean room, clean bathroom, comfy bed, easy parking, there was nothing to complain about. Then I turned on the microwave and it shorted out. The desk gal, Regina, let us use theirs. She was very helpful.
The hallway was well lighted, and smelled fresh. The room was amazingly clean! Friendly staff made a big difference!
We come to CA every year for Poodle Day Carmel.
I will be adding this hotel to my favorites
The room was extremely clean, the staff was very friendly, the location is right off the freeway but could be in a better location.
8.5/10
Pros: The bed was the most comfortable hotel bed I’ve ever slept in. The air freshener used in this hotel smells very good. Breakfast bar was better than expected. Love the big bottles of shampoo/cond/body wash vs the normal bottles you normally get.
Con: only had one. There was hair in the shower and more than just a piece or two. There was also hair on the bathroom floor by the toilet.
I used to be a housekeeping supervisor and overall this place was near perfect minus the hair. Housekeeping just needs to do a once over before saying it’s clean. I would stay here again.
The property is only four months old. I am a super light sleeper and requested a quiet room. My room was located on the 4th floor with no one above me and even though it was located next to the ice machine, I didn't hear a single thing all night. The staff was friendly and professional, great breakfast and coffee options starting at 6 am, the bed was super comfy, and room was absolutely amazing with a full kitchenette and all the amenities. I will definitely stay here again and would recommend it to any weary travelers.
Restful and relaxing stay
Front desk staff was extremely courteous and helpful. Very clean rooms and wonderful amenities. The free breakfast is great too!
The breakfast venue and layout was very good. However the food offered was very sub-par compared to hotel competitors with similar cost. I did not see any fresh scrambled eggs, no meat like bacon and sausage. You could cook your own waffles but I don't eat that. Again the breakfast was low on protein and high on carbs so not that healthy. Overall my stay was great with really nice room, quiet and clean. Just the breakfast was lacking.