Great stay. Pleasantly surprised at some of the night life around the area. Lobby area and breakfast were a pleasant surprise.
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酒店回复: Thanks so much for your wonderful feedback! We’re thrilled you enjoyed your stay and discovered some of the local nightlife. Glad the lobby and breakfast exceeded your expectations too! We look forward to welcoming you back soon at the Home2 Suites Austin East!
5.0分
其他
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Stayed with family for 2 days, and the 2 double bed suite was spacious. Loved the appliances (full fridge, dishwasher, sink and microwave). Kitchen area within the room also included cutlery and dishes. Room service was on request but did an amazing job cleaning up and providing us with extras for pillows, blankets and towels. Continental breakfast served everyday was delicious and warm. Pool area and laundry areas are maintained and clean. Would 100% recommend to others, especially ones traveling with kids/family.
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that you and your family enjoyed the spacious suite and all the kitchen amenities. It’s great to know our room service team made your stay comfortable with extra pillows, blankets, and towels. We’re also glad you loved our continental breakfast and found the pool and laundry areas clean and well-maintained. Your recommendation means a lot to us, especially for families traveling with kids. We hope to welcome you back again soon to the Home2 Suites by Hilton Austin East!
5.0分
家庭亲子
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I just wished they changed the sheets more often. There was a stain on one of the sheets. It was there when we got there and it was there until the day before we left.
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酒店回复: Thank you for your 10/10 rating and for sharing your feedback. We’re glad you enjoyed your stay overall. Regarding the sheets, our standard procedure is to change them every 4 days or sooner upon guest request. We apologize if this wasn’t clearly communicated during your stay, and we appreciate you bringing the issue to our attention. We’ll review this with our housekeeping team to ensure the highest standards. We hope to welcome you back for an even better experience in the future at the Home2 Suites by Hilton Austin East!
5.0分
其他
Me
Such a great stay. This was our first time staying on the east side and it did not disappoint. Property was amazing and the staff went above an beyond.
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酒店回复: Thank you so much for your fantastic 10/10 review! We’re delighted to hear that your first stay on the East Side was such a great experience. Our team takes pride in going above and beyond, and it’s wonderful to know that it made your stay amazing. We can’t wait to welcome you back to Home2 Suites East Austin soon!
中规中矩，可以推荐
这是一家全新的酒店，所以一切都显得那么新颖、现代又漂亮。
房间宽敞、现代且舒适。
早餐是传统的、符合美式标准的。
很棒的住宿地点。地理位置优越，去东区市中心非常方便。
酒店一切都很好，就是离市中心有点远。
酒店很干净，也很安静，住得很舒服。有厨房很方便，可以洗点水果吃。
非常适合我们一家两大三小的房间。非常干净，空间宽敞。前台的女士们非常友好，乐于助人。早餐不错，还有很多新鲜水果。
Great stay. Pleasantly surprised at some of the night life around the area. Lobby area and breakfast were a pleasant surprise.
Stayed with family for 2 days, and the 2 double bed suite was spacious. Loved the appliances (full fridge, dishwasher, sink and microwave). Kitchen area within the room also included cutlery and dishes. Room service was on request but did an amazing job cleaning up and providing us with extras for pillows, blankets and towels. Continental breakfast served everyday was delicious and warm. Pool area and laundry areas are maintained and clean. Would 100% recommend to others, especially ones traveling with kids/family.
I just wished they changed the sheets more often. There was a stain on one of the sheets. It was there when we got there and it was there until the day before we left.
Me
Such a great stay. This was our first time staying on the east side and it did not disappoint. Property was amazing and the staff went above an beyond.