酒店回复: We’re glad to know you had a positive experience overall. Your feedback is important to us, and we’re always looking for ways to improve so we can make future stays even better.We appreciate you choosing to stay with us and hope to welcome you back again soon.
2.0分
其他
Check-in was delayed until 4:45, which was far from ideal and pretty disappointing after a five-hour trip.
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酒店回复: Thank you for sharing your experience with us.We sincerely apologize for the delay with your check-in and understand how frustrating this must have been, especially after a long five-hour journey. This is certainly not the experience we want for our guests, and we regret the inconvenience it caused.Your feedback has been shared with our team so we can work to prevent similar delays in the future. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a smoother and more welcoming experience on a future visit.
5.0分
其他
The staff was amazing! I really enjoyed my comfy quiet room! Everything was perfect for my birthday trip!
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear that our staff helped make your stay special and that you enjoyed your comfy, quiet room.It truly means a lot to us that everything was perfect for your birthday trip, we’re honored you chose to celebrate with us. We hope to welcome you back again soon for another great stay.
3.0分
朋友出游
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The room wasn’t available for almost 40 minutes. Hotel room itself was clean and hotel bar was good. Breakfast was ok but not the best. It’s a perfect spot being right next to the Toyota Center where the concert we went to was held.
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酒店回复: Thank you for taking the time to share your feedback with us.We sincerely apologize for the delay in your room being available and understand how inconvenient the wait must have been. We appreciate your patience and are glad to hear that the room itself was clean and that you enjoyed our hotel bar. We also appreciate your comments regarding breakfast, as this feedback helps us identify opportunities for improvement.We’re pleased that our location next to the Toyota Center worked well for your visit and made attending the concert convenient. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future.
酒店位置非常好。
这是一次舒适的住宿体验。办理入住时，员工态度友好亲切。虽然酒店风格比较基础，但我整体上还是很满意，下次还会考虑入住这里。
酒店不错，而且离会议中心很近。
我这次来市中心出差！淋浴间很宽敞，水压也很棒！房间是双床间，宽敞又干净！床很软很舒服！早餐种类要是再丰富一些就更好了，不过我每天晚上都吃得很饱，所以也无所谓啦！早晨的果汁很好喝，而且咖啡和水随时无限量供应，这点真的太棒了！附近没有便利店，但是酒店一楼就有30多种水、可乐、酒水和其他饮料，还有零食，非常方便！工作人员也很友善，我早上9:30就能办理入住，还能把行李放进房间！哈哈，谢谢！
全新酒店，房间很棒
酒店建筑崭新，一切都一尘不染。早餐还不错，酒吧也很酷，配有巨型屏幕，可以边喝边看比赛。酒店就在丰田中心旁边，步行即可到达。
早餐免费，但种类比较简单。前台那位年纪稍长的女士很友善，帮我打电话叫了出租车。酒店很新，设施也很舒适。
这栋楼很新很漂亮。没有浴缸，但淋浴间很干净。也提供早餐。墙壁可能有点薄。
Check-in was delayed until 4:45, which was far from ideal and pretty disappointing after a five-hour trip.
The staff was amazing! I really enjoyed my comfy quiet room! Everything was perfect for my birthday trip!
The room wasn’t available for almost 40 minutes. Hotel room itself was clean and hotel bar was good. Breakfast was ok but not the best. It’s a perfect spot being right next to the Toyota Center where the concert we went to was held.