酒店回复: We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.
2.0分
其他
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arrived and gave away our accessibilty room, but up graded us to a suite for same price but no bars in shower, floor dirty, bathroom wall splattered with red fluid, second night entry card didnt work, office fixed it promptly, third night towels removed but not replaced, staff replaced promptly, staff should check out room for safety as no smoke detector, bath vent fan hanging down, staff said would fix promptly did not do it.
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酒店回复: Hi David, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Sarah Jacobs #Team6
5.0分
情侣出游
The motel is a little run down; the comforter was stained, but clean. The kitchenette was great!
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酒店回复: We are glad to hear that you chose our hotel for your stay! Thank you for sharing your feedback with us. Wholesome guest experience is our priority. If you have any other concerns or queries please do not hesitate to contact us again. We are looking forward to welcoming you to our hotel.
4.0分
其他
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I really enjoyed this motel. I got a room on the bottom floor with a single king sized bed and kitchenette. Very quiet even with surrounding neighbors. The only main issue I had was the top cover of the bed- it had stains, which happens. I asked for another and was provided one, but it had holes in it. I didn't bother to ask for another one.
I think refreshing those top covers for customers would be a good idea. Get some new ones. The other sheets and the bed itself was amazing though. I slept so good and normally I have trouble sleeping in new places. I did notice grime and areas on the walls that could use some cleaning. Refreshing paint might be a good idea as well.
Bathroom was amazing. The water pressure and temp in the shower was the best I have had in a long time- and I have stayed in a lot of hotels. I think I marinated in that shower forever because it was a soul ascending experience.
There wasn't a hairdryer. I was sad I didn't have one, so make sure if you stay to bring one. They only provide soap bars, so bringing your own hair care items is necessary and that is honestly okay for me. Very good towels.
I keep my room like a morgue when I stay somewhere and the a/c unit did not disappoint. Kitchenette came with basic stuff. Some of the items had dust and dead flying insects in them because they hadn't been used. I had no problem washing them out, but it might be a good idea to refresh those items during the cleaning routine.
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酒店回复: We are glad to hear that you chose our hotel for your stay! Thank you for sharing your feedback with us. Wholesome guest experience is our priority. If you have any other concerns or queries please do not hesitate to contact us again. We are looking forward to welcoming you to our hotel.
1.0分
商务出差
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First off. Our room door wouldn’t securely shut or lock. The room was extremely dirty. The rubber molding that runs along the floor was pealing back , the rooms said no smoking but the guy at the front desk said if we want to smoke he didn’t care and the room reeked of smoke. The floor was incredibly sticky. The bed smelled like b/o and the pillows were definitely not washed. Felt like they just re made the bed with the same sheets as the previous guest. Overall gross 10-10 stay away unless ur a crack head or homeless person
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酒店回复: We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
2.0分
其他
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Roaches!
The room had a terrible smell when i arrived. A mixture of cleaning supplies and stank. As i was picking up my clothing, a roach was seen next to them. Another larger roach was seen as i was packing the car. I have stayed here several times and it just keeps getting worse. I arrive late and the counter person has been either half awake or completely drunk. This will be my last time staying here.
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酒店回复: We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
1.0分
其他
The blankets were completely stained with huge burn marks/holes in them. The place was disgusting. Pay an extra $10, it’s worth it.
3.0分
其他
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Brief stop on my way home. Hotel was somewhat difficult to find. Check in was terrible with interaction with t shirted clerk through what appeared to be bullet proof glass. Not very reassuring for safety of the considerable amount of stuff I had to leave in my car. Room was clean and comfortable. Price was outstanding.
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酒店回复: Hi Roger, Thank you for taking the time to share your feedback with us. Your comments are highly valued, and we are genuinely sorry to learn that your recent experience was not as positive as we would have liked. Your comments help us identify areas for improvement, and we are committed to using them constructively. If there are specific details about your stay that you believe we could have handled better, please do not hesitate to reach out to us to further discuss your experience. Natalie #Team6
2.0分
其他
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Disappointed
I specifically reserved an accessible room. The shower was in a tub that I struggled to get into and there wasn't any slip prevention
As I feared, I fell as I slipped getting out of the tub and got bruises on a few places.
The room they assigned me was right next to a grassy "pet area" that each square foot of the area had old pet stools.
The front desk agent seemed mechanical and indifferent.
我的逗留时间延长了大约两周。这是我当时能负担得起的，但安顿下来后，我住的房间很脏，我不得不要求客房清洁人员再次打扫。墙壁从来没有清理过，上面粘着血迹和头发，浴室的窗帘上也有黄色污渍。淋浴间有头发，毛巾很脏。床罩上到处都是污渍和洞，我刚把它脱下来，盖着毯子睡觉。前面的印度男人在谈论基本需求和问题时非常粗鲁，当我问他烘干机何时修好时，他翻白眼并提高声音。
只有一台洗衣机和烘干机，而且总是有问题。
酒店里的人都很友好，但很多毒王都住在这里。我不建议和孩子一起住或者根本不住。
一切都很安静，还有一个小厨房，非常好
arrived and gave away our accessibilty room, but up graded us to a suite for same price but no bars in shower, floor dirty, bathroom wall splattered with red fluid, second night entry card didnt work, office fixed it promptly, third night towels removed but not replaced, staff replaced promptly, staff should check out room for safety as no smoke detector, bath vent fan hanging down, staff said would fix promptly did not do it.
The motel is a little run down; the comforter was stained, but clean. The kitchenette was great!
I really enjoyed this motel. I got a room on the bottom floor with a single king sized bed and kitchenette. Very quiet even with surrounding neighbors. The only main issue I had was the top cover of the bed- it had stains, which happens. I asked for another and was provided one, but it had holes in it. I didn't bother to ask for another one.
I think refreshing those top covers for customers would be a good idea. Get some new ones. The other sheets and the bed itself was amazing though. I slept so good and normally I have trouble sleeping in new places. I did notice grime and areas on the walls that could use some cleaning. Refreshing paint might be a good idea as well.
Bathroom was amazing. The water pressure and temp in the shower was the best I have had in a long time- and I have stayed in a lot of hotels. I think I marinated in that shower forever because it was a soul ascending experience.
There wasn't a hairdryer. I was sad I didn't have one, so make sure if you stay to bring one. They only provide soap bars, so bringing your own hair care items is necessary and that is honestly okay for me. Very good towels.
I keep my room like a morgue when I stay somewhere and the a/c unit did not disappoint. Kitchenette came with basic stuff. Some of the items had dust and dead flying insects in them because they hadn't been used. I had no problem washing them out, but it might be a good idea to refresh those items during the cleaning routine.
First off. Our room door wouldn’t securely shut or lock. The room was extremely dirty. The rubber molding that runs along the floor was pealing back , the rooms said no smoking but the guy at the front desk said if we want to smoke he didn’t care and the room reeked of smoke. The floor was incredibly sticky. The bed smelled like b/o and the pillows were definitely not washed. Felt like they just re made the bed with the same sheets as the previous guest. Overall gross 10-10 stay away unless ur a crack head or homeless person
Roaches!
The room had a terrible smell when i arrived. A mixture of cleaning supplies and stank. As i was picking up my clothing, a roach was seen next to them. Another larger roach was seen as i was packing the car. I have stayed here several times and it just keeps getting worse. I arrive late and the counter person has been either half awake or completely drunk. This will be my last time staying here.
The blankets were completely stained with huge burn marks/holes in them. The place was disgusting. Pay an extra $10, it’s worth it.
Brief stop on my way home. Hotel was somewhat difficult to find. Check in was terrible with interaction with t shirted clerk through what appeared to be bullet proof glass. Not very reassuring for safety of the considerable amount of stuff I had to leave in my car. Room was clean and comfortable. Price was outstanding.
Disappointed
I specifically reserved an accessible room. The shower was in a tub that I struggled to get into and there wasn't any slip prevention
As I feared, I fell as I slipped getting out of the tub and got bruises on a few places.
The room they assigned me was right next to a grassy "pet area" that each square foot of the area had old pet stools.
The front desk agent seemed mechanical and indifferent.