It was a nice, newer hotel with great breakfast options. We loved the pancake machine. Room was very clean.
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酒店回复: It sounds like your stay started and ended on a high note — that’s exactly what we aim for! We’re thrilled to know the experience left a great impression, and we’ll be ready to welcome you back whenever you’re in the area again.Sincerely,Management
5.0分
其他
Excellent service, the staff was great and everything was so clean! Third time staying and Will definitely be back
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酒店回复: We’re thrilled to hear your stay was excellent and that our team’s service and cleanliness made such a positive impression. Knowing this was your third visit means the world to us, and we look forward to welcoming you back for many more stays!Sincerely,Management
5.0分
家庭亲子
The only thing that I didn't like was that the they didn't have a backup for the toaster, when it broke.
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酒店回复: Thank you so much for your 10/10 review! We’re thrilled to know you had such a great stay with us. We truly appreciate your note about the toaster and will be sure to keep this in mind moving forward. We look forward to welcoming you back again soon for another wonderful visit!Sincerely,Management.
3.0分
家庭亲子
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Clean facility. Good gym options. Breakfast choices were good. Filtered water station and lemon water station were a welcomed touch for hydration. Staff was attentive and polite. Pool could be given option for heating since it was outside. Unfortunately, you can hear people upstairs...running kids and talking....it was pretty loud. I can see this disturbing people who are very light sleepers or who usually have trouble falling asleep.
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酒店回复: Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed our clean facilities, gym amenities, breakfast selections, and hydration stations. It’s also great to know our staff made a positive impression during your stay.We appreciate your comments regarding the pool heating option and will share this suggestion with our team for consideration. We also understand the importance of a quiet environment for rest and will review ways to help minimize noise disturbances for our guests.We look forward to welcoming you again in the future.Sincerely,Management
5.0分
商务出差
Very nice stay
Great location and the staff was beyond kind and the hotel was really new and clean. Highly recommend it. Also the area has a lot to offer.
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酒店回复: Thank you for the glowing review! We're thrilled you enjoyed our unbeatable location, sparkling clean rooms, and our amazing team—we’ll be sure to let them know they made your stay extra special. It’s great to hear you had a chance to explore the area too—there’s definitely no shortage of things to see and do nearby!We truly appreciate the recommendation and can’t wait to welcome you back next time you're in town.Sincerely,Management
5.0分
其他
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Our new home away from home in Pensacola!!
We love Home 2 Suites. This location was the nicest one we’ve stayed in. Staff was amazing. Room, Lobby and property was so clean.
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酒店回复: We're honored to be your new home away from home in Pensacola! It means the world to hear this was the nicest Home2 Suites you’ve stayed in. Our team works hard to keep everything spotless and welcoming, and we're so glad you felt the love from check-in to check-out. Come back and see us anytime — your Home2 family will be ready!Sincerely,Management
1.0分
商务出差
Staff are quite rude and not willing to accommodate the request. Free breakfast has very little choices.
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酒店回复: Thank you for sharing your experience. Could you tell us a bit more about the interaction you had with the staff — what specific request did you make, and how was it handled? Also, regarding breakfast, were there particular items you were hoping to see that were missing? Your feedback can help us better understand and improve.Sincerely,Management
5.0分
其他
New favorite hotel
Nice rooms and nice amenities. Friendly staff and a very convenient location
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酒店回复: Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely, Management
由于退房问题无法解决，并且入住
非常好
It was a nice, newer hotel with great breakfast options. We loved the pancake machine. Room was very clean.
Excellent service, the staff was great and everything was so clean! Third time staying and Will definitely be back
The only thing that I didn't like was that the they didn't have a backup for the toaster, when it broke.
Clean facility. Good gym options. Breakfast choices were good. Filtered water station and lemon water station were a welcomed touch for hydration. Staff was attentive and polite. Pool could be given option for heating since it was outside. Unfortunately, you can hear people upstairs...running kids and talking....it was pretty loud. I can see this disturbing people who are very light sleepers or who usually have trouble falling asleep.
Very nice stay
Great location and the staff was beyond kind and the hotel was really new and clean. Highly recommend it. Also the area has a lot to offer.
Our new home away from home in Pensacola!!
We love Home 2 Suites. This location was the nicest one we’ve stayed in. Staff was amazing. Room, Lobby and property was so clean.
Staff are quite rude and not willing to accommodate the request. Free breakfast has very little choices.
New favorite hotel
Nice rooms and nice amenities. Friendly staff and a very convenient location