What a great hotel. I couldn’t imagine staying anywhere else in Sofia. Professional, attentive, and friendly staff. Stylish and comfortable in the public areas and my room. Perfect breakfast. Good vibes all over.
5.0分
其他
Luxury in Sofia
Another great overnight stay at Juno for my wife and I, we had a king corner room which was huge and very comfortable bed.
5.0分
其他
Very clean room. Friendly staff. Great experience.
3.0分
其他
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Mixed feelings about my stay.
I was really looking forward to staying in this hotel as the location and design is quite impressive. Moreover , I have chosen this hotel as a preparation and relaxation base before and after my wedding.
During the check-in I mentioned to the staff that me and my husband would be getting married on the following day and that I expect people coming in and out from the room (make up artists,hairdressers, photographers etc). The person who dealt with the check-in only smiled.
We were offered water,coffee or orange juice whilst being registered.
Usually management tend to mark similar special occasions by sending flowers,cards or some sort of a treat to the room. This was not the case before,on or after the big day!
The staff didn't initiate any day-to-day communication with us during the stay when entering or leaving the hotel during the stay. Upon checking out i had to wait over 20-25 minutes for someone to arrive at the desk
During that period no one from the passing by staff asked me anything.
I had to ask the barman to call someone as we had to leave.
The barman called his colleagues but they had left their mobile phones on the desk where I was sitting, so unfortunately I had to wait another 10 minutes or so.
We were not offered any refreshments during the check out.
We were in a rush after waiting so long,so I didn't have time to give my feedback.With regards to the actual room, as first time clients we were accommodated in a room.
5.0分
其他
A really lovely stay. Very nice hotel in excellent location. Walkable to a lot of the Sofia sights. The room was super modern and spotlessly clean.
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酒店回复: Thank you for your wonderful feedback!We’re so happy to hear that you had a lovely stay and that you enjoyed our location, modern design, and high standards of cleanliness. Being within walking distance of Sofia’s key sights is something many guests value, and we’re glad it added to your experience.We hope to welcome you back again very soon!
3.0分
其他
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Lots of silly bells and whistles in the rooms. Most not needed or convenient. Background music in bathroom, bright light switches, no blackout curtains, close the shutters instead. Lots of annoying things like that. And a very loud DJ playing to an empty bar on weekends.
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酒店回复: Hi Gary,Thank you for sharing your impressions with us.Many of the features you mentioned — like the ambient music, smart lighting, and weekend DJ sets — are actually among the most appreciated by the majority of our guests, who enjoy a more vibrant and contemporary experience. That said, we completely understand that tastes differ, and it would indeed be strange if everyone liked the same things.We believe hospitality should have personality, and while that means not every detail will suit every guest, your feedback helps us better understand where the balance lies. We truly value your perspective and hope that, should you choose to visit us again, we’ll have a chance to make your stay more comfortable.
5.0分
商务出差
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Great stay but …
Staff are wonderful the check-in was easy. The room was beautifully appointed and had modern facilities everywhere. I would’ve gotten a great night sleep except there was ruckus noise outside on the street which kept me awake. I also didn’t see any blackout curtains although there might’ve been, which meant that light was pouring into the room all night. I really love this hotel and will definitely come back and I hope they can sort out some of the problems.
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酒店回复: Thank you so much for your kind words — we're delighted to hear that you enjoyed the check-in experience, appreciated our team, and loved the room and its modern amenities.We're sorry that your sleep was disrupted by street noise and lighting. While our rooms are equipped with blackout solutions, we understand they may not have been immediately obvious — we'll look into how we can make that clearer for future guests. It means a lot to us that, despite these issues, you still loved your stay and plan to return. We look forward to welcoming you back and providing an even better experience next time
5.0分
情侣出游
Excellent hotel, wonderful good sized rooms with new modern facilitates and machinery. Friendly and helpful staff.
酒店回复: Thank you for your wonderful feedback!
5.0分
其他
Amazing hotel in Great location
Amazing hotel in a great location with incredibly friendly staff. Would highly recommend
5.0分
其他
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Nice modern hotel in the center of Sofia. The hotel has large quiet, clean and modern rooms. It is conveniently located within walking distance from restaurants, shops and museums. The staff is very friendly and helpful. Highly recommended.
What a great hotel. I couldn’t imagine staying anywhere else in Sofia. Professional, attentive, and friendly staff. Stylish and comfortable in the public areas and my room. Perfect breakfast. Good vibes all over.
Luxury in Sofia
Another great overnight stay at Juno for my wife and I, we had a king corner room which was huge and very comfortable bed.
Very clean room. Friendly staff. Great experience.
Mixed feelings about my stay.
I was really looking forward to staying in this hotel as the location and design is quite impressive. Moreover , I have chosen this hotel as a preparation and relaxation base before and after my wedding.
During the check-in I mentioned to the staff that me and my husband would be getting married on the following day and that I expect people coming in and out from the room (make up artists,hairdressers, photographers etc). The person who dealt with the check-in only smiled.
We were offered water,coffee or orange juice whilst being registered.
Usually management tend to mark similar special occasions by sending flowers,cards or some sort of a treat to the room. This was not the case before,on or after the big day!
The staff didn't initiate any day-to-day communication with us during the stay when entering or leaving the hotel during the stay. Upon checking out i had to wait over 20-25 minutes for someone to arrive at the desk
During that period no one from the passing by staff asked me anything.
I had to ask the barman to call someone as we had to leave.
The barman called his colleagues but they had left their mobile phones on the desk where I was sitting, so unfortunately I had to wait another 10 minutes or so.
We were not offered any refreshments during the check out.
We were in a rush after waiting so long,so I didn't have time to give my feedback.With regards to the actual room, as first time clients we were accommodated in a room.
A really lovely stay. Very nice hotel in excellent location. Walkable to a lot of the Sofia sights. The room was super modern and spotlessly clean.
Lots of silly bells and whistles in the rooms. Most not needed or convenient. Background music in bathroom, bright light switches, no blackout curtains, close the shutters instead. Lots of annoying things like that. And a very loud DJ playing to an empty bar on weekends.
Great stay but …
Staff are wonderful the check-in was easy. The room was beautifully appointed and had modern facilities everywhere. I would’ve gotten a great night sleep except there was ruckus noise outside on the street which kept me awake. I also didn’t see any blackout curtains although there might’ve been, which meant that light was pouring into the room all night. I really love this hotel and will definitely come back and I hope they can sort out some of the problems.
Excellent hotel, wonderful good sized rooms with new modern facilitates and machinery. Friendly and helpful staff.
Amazing hotel in Great location
Amazing hotel in a great location with incredibly friendly staff. Would highly recommend
Nice modern hotel in the center of Sofia. The hotel has large quiet, clean and modern rooms. It is conveniently located within walking distance from restaurants, shops and museums. The staff is very friendly and helpful. Highly recommended.