Clean room with 2 twin beds.and cute decor. Just was very attentive. Attached pub (Railway Tavern) had a friendly atmosphere, and best English breakfast on our tip so far!

Absolutely loved this place. Rooms were very nice and the upkeep of this place was great. The staff was wonderful and helpful, the breakfast was very nice, cereal, yogurt, juices and wonderful jams, as well as other goodies. The price was well worth it, and it was quiet and restful. I loved it so much I have plans to return with a few months to share it with my family. Highly recommend this wonderful inn and the great people who run it.

A very clean and comfortable place. The rooms were very nice and the beds quite comfortable. The bathrooms were up to date and there was plenty of hot water. The pub next door was very hand for a drink and breakfast in the morning. Very friendly staff.

No arrival details were sent, just a link to the hotels dot com app. Some simple instructions regarding the key safe used would have been appreciated. Luckily the girl in the bar had a scrap of paper with the details. The room was small but comfortable and nicely furnished. There's a kitchen/breakfast room with two chairs at a small bar. There's a fridge, toaster, microwave etc but no sink. Unfortunately, it was difficult to use the room because other guests had left three bikes in there, practically filling all the available space. Assuming the management don't actually condone this practice then it suggests a lack of supervision of the property. During the evening there was a lot of noise from the street outside which I assumed was from customers of the pub.

Arrived around 5 pm, went up to the bar. The young lady in the bar said we should have had an email and text explaining that cooked food was not available at the moment and we would have to go somewhere else for some food (we received no email or texts). We were then taken to our room and given a key. As we had been driving for over 7 hours, we had planned to eat our main meal when we arrived. As a result we walked over the bridge going over the river and found another pub/hotel who were very helpful and we had homemade steak and kidney pudding which was delicious. Our room had two single beds, a kettle with some tea and coffee. A built in wardrobe and en suite bathroom with a shower, toilet and wash basin. We also had towels, shampoo and shower gel supplied. The shower was ok for a freshen up. The beds were very soft and comfortable. Breakfast was in a small room downstairs which was a help yourself basis and you had a few cereals and bread/toast to choose from. We stayed for two nights, any longer would have been a bit of a push, but we only needed the room to stop over and it's in a nice quiet location. If you plan to get the train to Newcastle or Carlisle the train station is just down the road. There's lots of pretty areas close by. Overall, the service is very basic but it did the job for a short trip.

Apartments attached to this friendly, clean pub. In a beautiful area, river, pubs close by. Near to Hadrians wall areas ..our apartment was a large double bed, t.v. courtesy tray. Lovely hot shower, white fluffy towels. Small joint kitchen area, providing cereals, fridge, yoghurt, milk, bread, jams etc. Cereal bars, fresh fruit, clean white crockery. The owners were very accommodating, made up welcome, giving local information, guidance and I will definitely revisit here

Inconsiderate guests and poor customer service.

The room itself was clean and comfortable. No proper instructions were sent regarding accessing the room (which is via a key safe). Luckily, the girl in the pub had a scrap of paper with the details. I didn't see anyone from the hotel itself during my stay. There is a small kitchen with a breakfast bar (seating for two people), fridge, toaster etc but no sink. During my stay the room was being used to store three bikes belonging to other guests which I think is incredibly inconsiderate. What I find even more disturbing though, is the fact that they were allowed to do it. Either the management condones the practice or they were unaware. The latter suggests a lack of supervision of the property which I find disturbing. I sent an email the next day but have yet to receive a reply. Very poor customer service.