The first room was road facing and very noisy and the window wouldn't close so there was a freezing blast of air coming through the gap. The reception area and restaurant was very cold all the time
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酒店回复: Good Day Mr./Mrs. MeredithThank you for sharing your valued feedback. We sincerely apologies for the discomfort you experienced during your stay.Please know that your feedback has been taken seriously. We are currently investigating the issues with the room window and the restaurant heating system to prevent future occurrences.We value your feedback as it helps us improve our services. Should you choose to stay with us again please don't hesitate to inform us of any preferences or concerns, we will do our utmost to ensure a comfortable and enjoyable stay at our establishment.Kind Regards Front Office Manager
4.0分
其他
Perfect for a ine night stay
Staff attitude was absolutely great. Room small and basic but fine. Good breakfast. Perfect for a 1 night stay.
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酒店回复: Good dayThank you for taking the time to review our hotel. We are delighted to hear your wonderful remarks about your experience with our hotel and staff. We value your feedback and have shared your comments with our staff so we can continue to improve our services. We hope you will visit us again.Yours sincerely,
5.0分
家庭亲子
Great service all around.
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酒店回复: Good dayWe are delighted that you enjoyed your stay and hope to welcome you back to stay with us again in the near future. Warm Regards
The first room was road facing and very noisy and the window wouldn't close so there was a freezing blast of air coming through the gap. The reception area and restaurant was very cold all the time
Perfect for a ine night stay
Staff attitude was absolutely great. Room small and basic but fine. Good breakfast. Perfect for a 1 night stay.
Great service all around.