Terrible service, cleaned room only once during all 7 days stay. They are scammers, it is written they are 5 stars, but maximum they have is 2*.
Poor breakfast, for coffee they provide nescafe gold.
The only good thing was, the jaccuzi in the room and amazing view.
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Everything was a bad experience in this hotel, the only thing that was ok is the room. We stayed in this hotel for 3 days and they never bothered to clean the room!! Another catastrophe is the breakfast, it can be rated as 1 star hotel, even coffee was not available! We couldn't find anything that we can eat so we went for breakfast outside the hotel the second day even though we payed for the breakfast with our stay!
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We were planning to stay a full week with a group. We have left the hotel after shower had no hot water for several days. Staff seem to shut of hot water supply and air conditioning when ever they want and saying it was broken. One night we came back after a long trip, the hot water was off again, the staff claimed that " it's not a time to take a shower ". We were shocked. The pool was said to be broken when we arrived. From our room view of the pool it seemed turbid and greenish, looking like it was neglected for several weeks, at least! After the group complained, they have cleared the water but didn't change it. The rooms had bad smell to them. Cleaning and fresh towels seemed to require special calls. Service was shameful, staff was embarrassing. We left to spend our weekend in another hotel. Extremely disappointing, avoid at all costs. There are plenty of fine hotels it the center of the city.
建议大家考虑一下酒店在山上的位置,打车很方便,没问题。有自己的大停车场。员工很有礼貌。酒店虽然不是新的,但很舒适。不过,我们房间浴室的壁纸有些脱落,肉眼可见的霉斑。早餐是速溶咖啡,这个价格我们希望能有咖啡机制作的咖啡。
简直是糟糕的酒店。感觉这里的人都死了。我们要求打扫房间两天,结果没人来。走进餐厅,感觉就像身处这种设计风格的苏联,根本点不到菜,因为即使我点了菜单上的普通鸡汤,也没人点。结果,他们给我们端来的是臭米饭和一点鸡肉,好像这菜是专门给员工做的似的。泳池里弥漫着死鱼的臭味,他们从来没听说过那里有氯。我劝你别住这个房间,你的假期就毁了。
酒店位于森林中,您可以安静地开始新的一天,并拥有充足的氧气。 员工乐于助人并尽力解决问题。 它位于一个安静的地方,早餐很好,但不像五星级酒店。 房间很旧,床不舒服,浴室很小。但与市场中心的酒店相比,这仍然是一家性价比酒店。 如果我们再去的话,我会根据价格再次住在那里。
Terrible service, cleaned room only once during all 7 days stay. They are scammers, it is written they are 5 stars, but maximum they have is 2*.
Poor breakfast, for coffee they provide nescafe gold.
The only good thing was, the jaccuzi in the room and amazing view.
Everything was a bad experience in this hotel, the only thing that was ok is the room. We stayed in this hotel for 3 days and they never bothered to clean the room!! Another catastrophe is the breakfast, it can be rated as 1 star hotel, even coffee was not available! We couldn't find anything that we can eat so we went for breakfast outside the hotel the second day even though we payed for the breakfast with our stay!
We were planning to stay a full week with a group. We have left the hotel after shower had no hot water for several days. Staff seem to shut of hot water supply and air conditioning when ever they want and saying it was broken. One night we came back after a long trip, the hot water was off again, the staff claimed that " it's not a time to take a shower ". We were shocked. The pool was said to be broken when we arrived. From our room view of the pool it seemed turbid and greenish, looking like it was neglected for several weeks, at least! After the group complained, they have cleared the water but didn't change it. The rooms had bad smell to them. Cleaning and fresh towels seemed to require special calls. Service was shameful, staff was embarrassing. We left to spend our weekend in another hotel. Extremely disappointing, avoid at all costs. There are plenty of fine hotels it the center of the city.