酒店回复: Thank you so much for your review.we charge only 61.21 from you and this is the cheap price compare to other hotels.you reserved room in our hotel by ******* web site.we don't know how much they charge you so you need to ask them about the price.Thank you once again and welcome.
酒店回复: Thank you for taking the time to share your feedback with us.we are truly sorry to hear about your less-than-satisfactory during your stay.Please know that your concerns are being taken very seriously,and we are actively working to address the issues you've raised to ensure that don't happen again in the future.we value your feedback as it helps us improve our services.we'd love the opportunity to make things right for you,so please feel free to reach out to (contact information) so we can discuss this further.we hope to have the chance to welcome you back and provide you with the exceptional experience you deserve."
3.0分
家庭亲子
原文
翻译提供方:Google
你可以看出这个家庭刚刚接管并且正在慢慢地对财产进行调整,但还需要更多。
4.0分
情侣出游
原文
翻译提供方:Google
我不喜欢汽车旅馆或周边商业区没有早餐设施,除非你有车
展开
酒店回复: Thank you so much for your review! very soon we are going to start our break fast service.we look forward to welcoming you back again soon.
2.0分
家庭亲子
原文
翻译提供方:Google
位置不好。家具很旧。床上用品很旧。没有安全感。整夜整夜穿戴整齐,等待早晨。
展开
酒店回复: Hi Rebecca,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you a great hotel experience.SincerelyManagement
5.0分
其他
原文
翻译提供方:Google
不
展开
酒店回复: Thank you so much for your glowing review!We're thrilled to hear that you had a fantastic experience during your stay with us.Your kind words truly mean a lot to us.We look forward to welcoming you back again soon!
1.0分
其他
展开
Booked a room and was told there were no rooms when I got there. Then he randomly stopped me and asked for my ID, saying he now has a room. Well this “room” smelled like straight mold and the ac was broken in the middle of summer in Texas. I insistent wakes out and booked another hotel
展开
酒店回复: Thank you for sharing your experience. We're very sorry to hear about the issues you encountered during your check-in and with the condition of the room. This is certainly not the impression we want to leave with our guests.We strive to resolve any concerns on the spot, and had we known about the condition of the room, we would have gladly offered a different one to better meet your expectations. Guest comfort is important to us, and we truly regret not having the opportunity to make things right during your stay.We appreciate your feedback, as it helps us improve, and we hope you’ll consider giving us another chance in the future.
环境安静,服务人员有礼,价钱合理。不错
我预订这家汽车旅馆是为了赶飞机前能住一晚,虽然它确实提供了睡觉的地方,但也仅此而已。从一开始体验就很令人失望——毛巾上有污渍,没有熨斗,没有衣架,没有热水,没有咖啡机,甚至连餐巾纸这样的基本用品都没有。吹风机也坏了,而且汽车噪音很大,很难睡个好觉。
更糟糕的是,夜里房间里时不时会飘来一阵难闻的、像厕所一样的异味。虽然有迷你冰箱和微波炉,但这根本弥补不了基本设施的缺失。总的来说,这感觉更像是一家一星级汽车旅馆,旅客们不应该抱有更高的期待。
我一生中最糟糕的决定
沙发床非常脏而且他们没有给我们足够的床上用品。床上有蟑螂。我要求退款,然后我们去了另一家酒店
考虑到房子这么旧,价格非常昂贵。
一家价格昂贵的常住酒店,考虑到它的历史
房间里有股很酸的味道。我们总共有五位客人。因此,我们订了两张大床和一张折叠沙发。沙发很脏!当我们把沙发拉出来时,上面可能有几个月或几年的旧食物和碎屑。这张非常脏的床垫上没有床单,我们被告知没有床单可以提供。房间里有一卷卫生纸用完了,房间里没有多余的卷,我们要求再加卷时,受到了骚扰。房间里只有 2 条毛巾,虽然我们在预订时注意到了旅客人数。我们不得不从附近的商店购买所需的便利设施。预订时列出的所有便利设施我们都没有提供。
你可以看出这个家庭刚刚接管并且正在慢慢地对财产进行调整,但还需要更多。
我不喜欢汽车旅馆或周边商业区没有早餐设施,除非你有车
位置不好。家具很旧。床上用品很旧。没有安全感。整夜整夜穿戴整齐,等待早晨。
不
Booked a room and was told there were no rooms when I got there. Then he randomly stopped me and asked for my ID, saying he now has a room. Well this “room” smelled like straight mold and the ac was broken in the middle of summer in Texas. I insistent wakes out and booked another hotel