酒店回复: Dear Jacqueline,We truly appreciate your thoughts on the cleanliness of your room, and we apologize for not meeting your expectations. Our team is dedicated to maintaining high standards of cleanliness, and we will certainly address this issue to ensure a more thorough cleaning process moving forward. We hope to have the opportunity to welcome you back for an improved experience next time.Sincerely, Hotel Manager
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其他
原文
翻译提供方:Google
他们没有打扫房间或更换床单,真恶心。
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其他
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There are roaches everywhere this place is infested and the power in the whole building went out for 5 hours also house cleaning is not up to par have to chase down the house keepers fir sheets and towels definitely not coming back would not recommend
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酒店回复: Dear Stanley,We took note of your remark about roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.Sincerely, Hotel Manager
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家庭亲子
Bathroom and sink stuff,have Poo in the bathroom.no room available for me.so just give me one no clean.so sad ,need money refund
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酒店回复: Dear Guest,We regret the inconvenience caused during your stay and have noted your concern regarding room cleanliness and availability. Our housekeeping and management teams will review this matter immediately to ensure such situations are prevented in the future. We understand your concern about the refund and suggest discussing it directly with the property management team for proper resolution.Sincerely, Hotel Manager
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其他
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Both peaople checking me in and out were exceptionally nice. I especially want to point out the gentleman working the front desk in the afternoon. Very nice person
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酒店回复: Dear Serxhio,Thank you for your wonderful feedback. We are delighted to know that both our front desk team members made a great impression during your stay. It is especially nice to hear your kind words about the gentleman who assisted you in the afternoon. We will be sure to share your appreciation with him. We look forward to welcoming you back for another pleasant and friendly experience.Sincerely, Hotel Manager
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其他
Parking was easy no security. No laundry service as we were only there for two nights. The room was clean the linen was clean the toiletries were clean
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酒店回复: Dear Angiletta,Thank you for sharing your experience. We are happy to know you found the room, linen, and toiletries clean, as cleanliness is very important to us. We regret the absence of laundry service and security presence did not meet your expectations. Your comments are valuable and will be shared with our team to explore possible improvements. We appreciate your stay with us and look forward to welcoming you back for an even more comfortable visit.Sincerely, Hotel Manager
对于一家汽车旅馆来说,它算很不错了。
俗话说,“一分钱一分货”,这句话在这里得到了充分体现。我记得我本来选的是“无烟房”,但入住时却被分配了一间吸烟房。浴缸看起来很旧。床单上有“烧焦的洞”,卧室地板上发现了一根发夹,淋浴间也没有洗发水或护发素。最终我睡在被子上面,以防有“臭虫”问题。我不会再住在这里了。
房间里啥也没有,也没微波炉,警察老是来酒店。
房间、墙壁和走廊的一切都很糟糕。**住在这里,他们骚扰支付房间费用的人,也骚扰住在这里的流浪汉,这家酒店由印度人经营、态度恶劣,他们只想要你的钱而不尊重你以任何方式与你交谈。管家就像警察在上午 11 点准时敲门一样粗鲁地敲门,让你出去!他们是如此便宜,以至于有一个从未清洗过的社区微波炉
他们应该清洁得更好,清洁方面有很多粗心大意的地方。
他们没有打扫房间或更换床单,真恶心。
There are roaches everywhere this place is infested and the power in the whole building went out for 5 hours also house cleaning is not up to par have to chase down the house keepers fir sheets and towels definitely not coming back would not recommend
Bathroom and sink stuff,have Poo in the bathroom.no room available for me.so just give me one no clean.so sad ,need money refund
Both peaople checking me in and out were exceptionally nice. I especially want to point out the gentleman working the front desk in the afternoon. Very nice person
Parking was easy no security. No laundry service as we were only there for two nights. The room was clean the linen was clean the toiletries were clean