The room was clean, the beds were so comfortable, and the staff was helpful. There was a good variety of food for breakfast, which was amazing.
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酒店回复: Dear: Mr. Stafford Thank you for taking a moment to share your experience. We appreciate the 10 out of 10 that you gave the property during your stay. We are so glad your room was clean and beds were super comfy and the staff was very helpful. The breakfast had a variety of spread for the breakfast which was amazing. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.Sincerely,Michael MarcrumGeneral Manager
4.0分
其他
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Holiday Inn Express was conveniently located off interstate and near shopping and restaurants. Clean, well decorated lobby and rooms. The only issue we had was lack of hot water in first room. One water heater went out. The gentleman at the front desk was very kind and moved us to a different room where we had hot water. Front desk staff was kind and welcoming. Quiet room. Overall good stay!
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酒店回复: Dear: Ms. Scheesselle Thank you for taking a moment to share your experience. We appreciate the 8 out of 10 that you gave the property during your stay. We are glad you enjoyed your stay at the property we are so glad it was close to shopping and restaurants in the area. We are also glad you enjoyed the décor of the property we apologize about the situation was the Hot Water in the first room situation happened but I am glad the Front Desk could get you moved right away. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.Sincerely,Michael MarcrumGeneral Manager
5.0分
其他
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This hotel was perfect! Exceptional front desk staff at check in, super comfy beds and rooms, great breakfast! Only recommendation is a little more water pressure in shower.
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酒店回复: Dear: Ms. TimmermanThank you for taking a moment to share your experience. We appreciate the 10 out of 10 that you gave the property during your stay. We are so glad that the property was perfect and Front Desk was exceptional service. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.Sincerely,Michael MarcrumGeneral Manager
5.0分
家庭亲子
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The room was clean and spacious. Breakfast was great, the breakfast area could have been cleaner, however there were alot of young guests at the hotel the same time we stayed, for a youth conference, so I believe the common area was very used the mornings that we were there.
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酒店回复: Dear: Ms. McDonough Thank you for taking a moment to share your experience. We appreciate the 10 out of 10 that you gave the property during your stay. We are so glad your guest room was so spacious and clean. The breakfast food was great we appreciate the feed back about the breakfast area to be a little cleaner. I think this weekend we were very busy with sports teams but we will look into this situation we appreciate the feed back to make the guest experience much better. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.Sincerely,Michael MarcrumGeneral Manager
5.0分
家庭亲子
The staff was wonderful, check in was a breeze, room was clean...although a little warm. But overall wonderful.
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酒店回复: Dear: Ms. Lilly Thank you for taking a moment to share your experience. We appreciate the 10 out of 10 that you gave the property during your stay. We are so excited that your check-in process was a breeze and your room was clean. We are so glad your experience at the property was wonderful. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.Sincerely,Michael MarcrumGeneral Manager
4.0分
其他
Quiet, comfy beds.
Couch in room needed cleaned so couldn’t sit on it, fabric was soiled.
卫生 干净 整洁。周边配套完善
因为泰勒·斯威夫特的演唱会住在这里。整个酒店非常干净，所有工作人员（特别是早餐和清洁人员）都非常乐于助人且友好。我唯一希望的是早餐种类能换换花样，但煎饼真的超级好吃！我的房间很宽敞，设计也很棒！甚至还有一个按摩浴缸，我平时一般不用，但它看起来太干净太诱人了，我就用了😂！真是个很棒的选择！我会毫不犹豫地再次选择入住！
没有热水
非常干净
The room was clean, the beds were so comfortable, and the staff was helpful. There was a good variety of food for breakfast, which was amazing.
Holiday Inn Express was conveniently located off interstate and near shopping and restaurants. Clean, well decorated lobby and rooms. The only issue we had was lack of hot water in first room. One water heater went out. The gentleman at the front desk was very kind and moved us to a different room where we had hot water. Front desk staff was kind and welcoming. Quiet room. Overall good stay!
This hotel was perfect! Exceptional front desk staff at check in, super comfy beds and rooms, great breakfast! Only recommendation is a little more water pressure in shower.
The room was clean and spacious. Breakfast was great, the breakfast area could have been cleaner, however there were alot of young guests at the hotel the same time we stayed, for a youth conference, so I believe the common area was very used the mornings that we were there.
The staff was wonderful, check in was a breeze, room was clean...although a little warm. But overall wonderful.
Quiet, comfy beds.
Couch in room needed cleaned so couldn’t sit on it, fabric was soiled.