酒店回复: Thank you for your feedback! We're glad you found the property spacious and well-maintained. We understand that parking costs can be a concern and appreciate your input. Your comments help us continue improving the experience for our guests. We hope to welcome you again soon!
2.0分
其他
展开
You’re better off at the Alley Lodge if you’re a Bluegreen owner. The Alley Lodge is within walking distance of the fun stuff. You need a rental if you stay here. Problem is: 1) There are limited spots for valet, 2) There is no valet after 11. Due to this, we had to use BOTH the parking garage and valet. 👎
5.0分
其他
Great location in historic Charleston. Rooms were nice and staff was friendly. Would def stay again.
展开
酒店回复: Thank you so much for your kind words! We're thrilled you enjoyed our prime location in historic Charleston and that our rooms and staff made your stay memorable. It’s wonderful to hear you'd definitely stay with us again—that’s the highest compliment we could ask for. We look forward to welcoming you back soon!
3.0分
其他
展开
Underwhelming and no manual transmissions.
Let me start ny saying it was the cleanest hotel i have ever stayed at. It has absolutely NO AMENITIES. Even the coffee in the lobby is only for a couple of hours in the morning. I never saw one housekeeper or worker on the floors, so i do not how its so clean. One ice machine for 5 floors. I am glad there happened to be a daily garage across the strret because they ONLY have valet parking and do not accept manual transmissions which would of been good to know before arriving. It was a bare bones hotel.... the consider the fire pit in the 8 foot courtyard the amenity. Which is not helpful when its 90 degrees outside.
展开
酒店回复: Thank you for taking the time to share your experience — we truly appreciate your honesty. While we're glad to hear you found the hotel exceptionally clean, we're sorry that other aspects of your stay didn’t meet expectations.Your feedback about the limited amenities, valet parking restrictions, and lack of clear communication is incredibly valuable. We understand how frustrating it must have been to arrive and discover that manual transmissions weren’t accommodated, and that the available amenities didn’t align with your needs or the weather.We’re always working to improve, and your comments help us identify where we’ve fallen short. If you choose to stay with us again, we’d love the opportunity to provide a more comfortable and satisfying experience.
2.0分
家庭亲子
Our room had a moldy smell. There was a brown leakage near the bathroom door. We told the staff the first thing we got there but they did not do anything
展开
酒店回复: Thank you for sharing your experience. I'm truly sorry to hear about the condition of your room and the lack of follow-up from our team. This is not the standard of service we aim to provide, and I understand how frustrating this must have been.We've addressed the issues you mentioned with our housekeeping and maintenance staff to ensure they are resolved and don’t happen again. We genuinely appreciate your feedback—it helps us improve.If you’d consider giving us another chance, we’d love the opportunity to provide you with a much better stay.
5.0分
朋友出游
展开
We stayed here for our first time in Charleston. It was a very nice place. Mirza did a great job of making us feel welcome. She also made sure we had what we needed. I'm glad we stayed here. It was a good place to stay. Molly did ab awesome job also. She was very helpful.
5.0分
情侣出游
Great location, we were able to walk to everything. The staff were very professional and made sure our stay was great.
展开
酒店回复: Thank you for your fantastic review! We're thrilled to hear that you loved the location and found it convenient for exploring. It’s wonderful to know that our staff made your stay even better with their professionalism and care.We truly appreciate your kind words and perfect rating—it means a lot to us! We look forward to welcoming you back for another amazing stay at King 583 Resort. Safe travels!
5.0分
情侣出游
Well maintained property, the staff was pleasant and helpful. Especially Molly who checked us in, true southern charm!
展开
酒店回复: Thank you for your kind words! We're delighted to hear that you enjoyed your stay and that our team, especially Molly, made such a great impression. We take pride in maintaining a welcoming atmosphere, and true Southern charm is always part of the experience! We hope to see you again soon. Safe travels!
5.0分
其他
展开
Loved the location. Walkable to all the Bravo Southern Charmed + Southern Hospitality shows fav spots i wanted to visit. Craig's Sewing Down South, Leva's Republic, Austen + Craig's "By The Way", Miss Patricia's historic residence ... tho couldn't see anything understandably 💝
展开
酒店回复: That sounds like such a fun trip! It’s great that the location made it easy for you to visit all your favorite spots from *Southern Charmed* and *Southern Hospitality*. Walking through those iconic places must have been exciting—even if some were understandably off-limits. I love that you got to experience the world of Bravo firsthand! Hope it made for some amazing memories. Thanks for sharing! Safe travels, and we’d love to welcome you back for another great adventure.
5.0分
家庭亲子
展开
What did you like or what was unique about the property? The price was reasonable! Such a hidden gem conveniently located right by the green line pick up stop at Concord, and a short half mile walk to the yellow line. Quick trips there and back to the area attractions assisted in cutting down extreme walking. All necessary amenities were included with the room.
What did you not like? Our room was hot. We reported it a few times, but the air simply didn't keep up and it was only high 70s outside. The air in the hallway and lobby was much cooler. We were able to get a box fan from the front desk which helped. We would have given an excellent rating if the air had worked properly.
展开
酒店回复: "Thank you for taking the time to share your experience! We’re thrilled to hear that you found the property’s location convenient and enjoyed the easy access to transportation, local attractions, and the included amenities. It’s wonderful to know you appreciated the value we offer as well! However, we deeply regret that the room temperature didn’t meet your expectations and that the air conditioning struggled during your stay. We’re glad the front desk could assist with a box fan, but we understand this wasn’t an ideal solution. Your feedback is incredibly valuable, and we’ll use it to address these issues so we can provide a more comfortable experience in the future. We hope to welcome you back for an improved stay!"
建筑宽敞，维护得很好。停车需要单独付费，而且价格很贵。
You’re better off at the Alley Lodge if you’re a Bluegreen owner. The Alley Lodge is within walking distance of the fun stuff. You need a rental if you stay here. Problem is: 1) There are limited spots for valet, 2) There is no valet after 11. Due to this, we had to use BOTH the parking garage and valet. 👎
Great location in historic Charleston. Rooms were nice and staff was friendly. Would def stay again.
Underwhelming and no manual transmissions.
Let me start ny saying it was the cleanest hotel i have ever stayed at. It has absolutely NO AMENITIES. Even the coffee in the lobby is only for a couple of hours in the morning. I never saw one housekeeper or worker on the floors, so i do not how its so clean. One ice machine for 5 floors. I am glad there happened to be a daily garage across the strret because they ONLY have valet parking and do not accept manual transmissions which would of been good to know before arriving. It was a bare bones hotel.... the consider the fire pit in the 8 foot courtyard the amenity. Which is not helpful when its 90 degrees outside.
Our room had a moldy smell. There was a brown leakage near the bathroom door. We told the staff the first thing we got there but they did not do anything
We stayed here for our first time in Charleston. It was a very nice place. Mirza did a great job of making us feel welcome. She also made sure we had what we needed. I'm glad we stayed here. It was a good place to stay. Molly did ab awesome job also. She was very helpful.
Great location, we were able to walk to everything. The staff were very professional and made sure our stay was great.
Well maintained property, the staff was pleasant and helpful. Especially Molly who checked us in, true southern charm!
Loved the location. Walkable to all the Bravo Southern Charmed + Southern Hospitality shows fav spots i wanted to visit. Craig's Sewing Down South, Leva's Republic, Austen + Craig's "By The Way", Miss Patricia's historic residence ... tho couldn't see anything understandably 💝
What did you like or what was unique about the property? The price was reasonable! Such a hidden gem conveniently located right by the green line pick up stop at Concord, and a short half mile walk to the yellow line. Quick trips there and back to the area attractions assisted in cutting down extreme walking. All necessary amenities were included with the room.
What did you not like? Our room was hot. We reported it a few times, but the air simply didn't keep up and it was only high 70s outside. The air in the hallway and lobby was much cooler. We were able to get a box fan from the front desk which helped. We would have given an excellent rating if the air had worked properly.