Disappointed we did not get the room we booked. We booked a river view room and at check in we were told all the river view rooms were unavailable and they no longer had one for us. We specifically chose to stay at this hotel because we wanted a view of the water. Also the fire alarm went off early in the morning. Clean and new property, really like the room except for the view.
3.0分
情侣出游
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I travel to s
Sioux Falls a lot and was thinking this would be my every trip hotel. However, an otherwise good stay for my anniversary was interrupted by a room with no hot water, a maintnenance man in my room for 3 hours on saturday night trying to fix it. Then a move to another room which was supposed to be an upgrade to make up for my first day amd night of no hot water, and it was exactly the same. Shame because it is a great hotel with a great restuarant and location. But when you pay for 4 stars you expect 4 stars and if its not for some reason then make it up to me in some meaningful way. Free night, a couple of comped meals, something. The staff knew it was our anniversary but that didnt seem to matter.
And pet friendly is one thing. A pet barking under a patrons table on the patio for an entire meal is rediculous.
I just joined Hilton Honors thinking I may invest my.money in stsyimg in their properties whenever possible since we travel a lot. This expereince has me rethinking that idea.
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酒店回复: Dear Timothy,Thank you for sharing your feedback with us. We're genuinely sorry for the inconvenience and disruption you experienced during what should have been a special and memorable anniversary stay. This is certainly not the level of service we aim to provide, and I regret that we fell short during your visit. If you're open to it, please feel free to reach out to us offline to discuss this further. We appreciate your feedback, and we would be grateful for another opportunity to provide you with the restful experience you expected and deserve.Positively yours, Canopy by Hilton Sioux Falls Downtown
3.0分
商务出差
Nice place but reeks of perfume!
The Hilton perfume is horrible!! Our group was sick and had migraines. Do better.
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酒店回复: Dear Janeen,Thank you for your feedback. We are truly sorry to hear that the fragrance in the hotel caused discomfort for your group. Your comments are important to us, and we will make sure to review them carefully with our team as we consider ways to ensure a more comfortable environment for all guests. We hope to welcome you back for a more enhanced visit in the future.Positively yours,Canopy by Hilton Sioux Falls Downtown
5.0分
其他
Stay here! Won’t be disappointed!
Amazing. Beautiful. Excellent service. Staying here every time we are in SF!
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酒店回复: Dear Robert,Thank you so much for the perfect 10/10 rating!We’re thrilled to hear that you enjoyed your stay and received such wonderful customer service. You can truly feel the difference a Canopy room makes, and our team works diligently to ensure every detail is just right. We're so happy to know you'll be back — until then, safe travels!Positively yours, Canopy by Hilton Sioux Falls Downtown
5.0分
其他
Wonderful new hotel
Wonderful hotel. Great location. Very family friendly with parks and restaurants in walking distance.
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酒店回复: Dear Mike,Thank you for your kind words! We’re so glad you enjoyed our location and the family-friendly vibe. From nearby parks to great spots to eat, it sounds like you made the most of your stay. We can’t wait to welcome you back.Positively yours, Canopy by Hilton Sioux Falls Downtown
5.0分
其他
Location meets comfort
Clean, fresh and modern. Plus you can't beat the location along the falls.
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酒店回复: Dear Ann,Thank you for your kind words! We're glad you enjoyed our contemporary aesthetic and unbeatable location, as well as our high standards of cleanliness. We look forward to welcoming you back for another memorable stay!Positively yours, Canopy by Hilton Sioux Falls Downtown
5.0分
其他
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Very impressed with this hotel.
This was a brand new hotel when I booked, so not many photos were available, but when I got here, I was very impressed with everything this hotel offers, the staff, the room, & the view. I would definitely stay here again if I'm ever in the area again.
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酒店回复: Dear Lawrence,Thank you for sharing your experience. It’s wonderful to hear that our exceptional hospitality, comfortable accommodations, and impressive views contributed to a memorable stay. We look forward to welcoming you back to Canopy By Hilton Sioux Falls Downtown again soon.Positively yours, Canopy by Hilton Sioux Falls Downtown
5.0分
商务出差
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Beds were comfortable, great views from the rooms. Tons of dining options right there by the property and in the property. Couldn’t have asked for a better stay
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酒店回复: Dear Eric,Thank you for your glowing review! We’re thrilled you enjoyed our comfy beds, stunning views, and convenient dining options. It was a pleasure having you stay with us, and we look forward to welcoming you back for another outstanding visit.Positively yours, Canopy by Hilton Sioux Falls Downtown
5.0分
家庭亲子
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Love having access to the Falls and all the walking trails. The coffee shop was not only tasty, but such friendly service. And our family LOVED the park right outside. Our son had a blast playing.
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酒店回复: Dear Jennifer,Thank you for choosing Canopy By Hilton Sioux Falls Downtown. We appreciate your compliments regarding our tasty coffee, friendly service, and incredible location! It was an honor having you and your family join us, and we look forward to seeing you again soon.Positively yours,Canopy by Hilton Sioux Falls Downtown
差点意思…… 缺浴袍和梳子。
浴室装修得不错，但总让人感觉像在养老院，一点也不优雅，也谈不上舒缓。
Disappointed we did not get the room we booked. We booked a river view room and at check in we were told all the river view rooms were unavailable and they no longer had one for us. We specifically chose to stay at this hotel because we wanted a view of the water. Also the fire alarm went off early in the morning. Clean and new property, really like the room except for the view.
I travel to s
Sioux Falls a lot and was thinking this would be my every trip hotel. However, an otherwise good stay for my anniversary was interrupted by a room with no hot water, a maintnenance man in my room for 3 hours on saturday night trying to fix it. Then a move to another room which was supposed to be an upgrade to make up for my first day amd night of no hot water, and it was exactly the same. Shame because it is a great hotel with a great restuarant and location. But when you pay for 4 stars you expect 4 stars and if its not for some reason then make it up to me in some meaningful way. Free night, a couple of comped meals, something. The staff knew it was our anniversary but that didnt seem to matter.
And pet friendly is one thing. A pet barking under a patrons table on the patio for an entire meal is rediculous.
I just joined Hilton Honors thinking I may invest my.money in stsyimg in their properties whenever possible since we travel a lot. This expereince has me rethinking that idea.
Nice place but reeks of perfume!
The Hilton perfume is horrible!! Our group was sick and had migraines. Do better.
Stay here! Won’t be disappointed!
Amazing. Beautiful. Excellent service. Staying here every time we are in SF!
Wonderful new hotel
Wonderful hotel. Great location. Very family friendly with parks and restaurants in walking distance.
Location meets comfort
Clean, fresh and modern. Plus you can't beat the location along the falls.
Very impressed with this hotel.
This was a brand new hotel when I booked, so not many photos were available, but when I got here, I was very impressed with everything this hotel offers, the staff, the room, & the view. I would definitely stay here again if I'm ever in the area again.
Beds were comfortable, great views from the rooms. Tons of dining options right there by the property and in the property. Couldn’t have asked for a better stay
Love having access to the Falls and all the walking trails. The coffee shop was not only tasty, but such friendly service. And our family LOVED the park right outside. Our son had a blast playing.