The place is brand new! Love the location close to everything! Great place to stop on our journey home to southern Florida!
3.0分
其他
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Poor treatment by manager
The hotel was not too bad overall. Our first night we had an issue that the hotel wouldn't resolve and when i contacted the manager at checkout to see if she could comp us off some of the rate for thst night she was very rude and absolutely nasty to me in front of my children. I stood my ground and called out her behavior for which then she tried to argue with me but again i stood my ground and gave her a much needed lesson on customer service. The hotel is over priced. Other than Christina's horrible attitude ( manager) the rest of the staff were pretty amazing.
5.0分
家庭亲子
The friendly staff, cleanliness, fun pool and yummy breakfast made this a great spot to stop on as we passed through the area.
3.0分
其他
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HANDYCAPPED CHILD - MISLEAD
We requested the handicap accessible room because my son has Cerebral Palsy and we need floor space, we were told that at check in that was the room we got. We were sadly lied too, when confronting the front desk clerk, he stated they gave us the hearing disabled room and already gave the room we requested to someone else for the weekend. That is EXTREMELY disappointing when we needed this for an actually disabled child.
5.0分
其他
Excellent facility
Once a month my family and I have to go that area, we loved this place, staff nice, facility clean.
员工超级棒，早餐也很丰盛！
太棒了
注意清洁
Relatively new hotel. Nice, clean room. Friendly staff. Free breakfast. Several restaurants nearby. Easy access to interstate.
We'd chose it again for sure.
Clean, spacious, excellent breakfast, friendly staff, quiet surroundings.
Great Place!
The place is brand new! Love the location close to everything! Great place to stop on our journey home to southern Florida!
Poor treatment by manager
The hotel was not too bad overall. Our first night we had an issue that the hotel wouldn't resolve and when i contacted the manager at checkout to see if she could comp us off some of the rate for thst night she was very rude and absolutely nasty to me in front of my children. I stood my ground and called out her behavior for which then she tried to argue with me but again i stood my ground and gave her a much needed lesson on customer service. The hotel is over priced. Other than Christina's horrible attitude ( manager) the rest of the staff were pretty amazing.
The friendly staff, cleanliness, fun pool and yummy breakfast made this a great spot to stop on as we passed through the area.
HANDYCAPPED CHILD - MISLEAD
We requested the handicap accessible room because my son has Cerebral Palsy and we need floor space, we were told that at check in that was the room we got. We were sadly lied too, when confronting the front desk clerk, he stated they gave us the hearing disabled room and already gave the room we requested to someone else for the weekend. That is EXTREMELY disappointing when we needed this for an actually disabled child.
Excellent facility
Once a month my family and I have to go that area, we loved this place, staff nice, facility clean.