Conveniently located near a wedding in Benton harbor. Comfortable bed, basic breakfast, quiet area
5.0分
其他
Helped make our family vacation on to remember!
Great service, friendly staff, stayed at mutiple hotels in the area, by far the best!
5.0分
其他
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We stay here every year on our way to Northern Michigan and the staff are excellent! The rooms are very clean and the bed is incredibly comfortable. I would recommend this hotel to anyone traveling.
3.0分
其他
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Property manager name Shy placed a $250 deposit for checkin without notifying me of the $250 deposit. Every property prior to this one has always made me aware of deposit charged prior to running my card. I travel a lot as a contractor so for me this speaks in volumes.
5.0分
其他
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Pleasanty Surprised
The suite was probably one of the best hotel rooms that we have ever stayed in. There were only two things that weren't great, the comfort of the couch and the tub drained slow. Other than that, I was very pleasantly surprised.
酒店回复: Thank you for staying with us & the 5 STAR review!
5.0分
其他
Everything was excellent!! Cleanliness, service, we will be staying here again for sure!!
酒店回复: Thank you for staying with us & the 5 STAR review!
5.0分
其他
My goto stay when I come to Benton Harbor
3.0分
家庭亲子
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The property is newer and fairly decent for the price. The location is good. The staff was not attentive. I asked for a few things for the room and was met without help. There was trash in our floor for 3 days out in the hallway by a few different rooms and no one ever came to remove it.
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酒店回复: Dear James,Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites BENTON HARBOR - ST. JOSEPH.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
4.0分
家庭亲子
Very spacious 2 bedroom. Great free breakfast options.
真是太失望了。我告诉工作人员空调坏了。工作人员说他打电话给经理后也无能为力。第二天早上我告诉经理情况，经理却说他根本没给她打电话。经理知道情况后，也没提供任何帮助。我们一家四口在房间里继续闷热，虽然我们尝试了三次求助。第二天早上，我们甚至在床上看到了几只臭虫。😒 我们一家人每次去本顿港都会住在那里，但以后再也不会住了！
Conveniently located near a wedding in Benton harbor. Comfortable bed, basic breakfast, quiet area
Helped make our family vacation on to remember!
Great service, friendly staff, stayed at mutiple hotels in the area, by far the best!
We stay here every year on our way to Northern Michigan and the staff are excellent! The rooms are very clean and the bed is incredibly comfortable. I would recommend this hotel to anyone traveling.
Property manager name Shy placed a $250 deposit for checkin without notifying me of the $250 deposit. Every property prior to this one has always made me aware of deposit charged prior to running my card. I travel a lot as a contractor so for me this speaks in volumes.
Pleasanty Surprised
The suite was probably one of the best hotel rooms that we have ever stayed in. There were only two things that weren't great, the comfort of the couch and the tub drained slow. Other than that, I was very pleasantly surprised.
Everything was excellent!! Cleanliness, service, we will be staying here again for sure!!
My goto stay when I come to Benton Harbor
The property is newer and fairly decent for the price. The location is good. The staff was not attentive. I asked for a few things for the room and was met without help. There was trash in our floor for 3 days out in the hallway by a few different rooms and no one ever came to remove it.
Very spacious 2 bedroom. Great free breakfast options.