酒店回复: Hola Carlos,¡Gracias por tomarte el tiempo de compartir tu reseña! Nos enorgullecemos de brindar un descanso reparador, por lo que siempre nos decepciona saber que no es así. Aunque esta vez no cumplimos con tus expectativas, nos comprometemos a hacerlo mejor la próxima vez y te pedimos disculpas por cualquier inconveniente.Lilith#Team6
1.0分
其他
原文
翻译提供方：Google
房间被水淹没，墙壁破损，毛巾又旧又破
3.0分
家庭亲子
原文
翻译提供方：Google
没有冰箱，没有供客人使用的便利设施！隔音不太好，隔壁客人说话都能听见！
1.0分
家庭亲子
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Ive never stayed at a hotel that everyone had to show ID. We were in town for a funeral, just me, my husband, and our kids and we were treated like criminals because my husband forgot his ID back home in Missouri and they almost didnt let me check in. The room was nasty, the floor was stained with nail polish, the tub was rusty, there were ash trays in a non smoking room. The remote was melted and the TV didnt work. The toilet seat was loose and the door wasnt secure.
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酒店回复: Hi Kelsey, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Sarah Jacobs #Team6
5.0分
其他
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The guy who checked me in was super amazing as I was going the a traumatic situation and you could see it all over my face, he immediately picked up on it and gave comfort and empathy. The room was very clean and the cleaning people cleaned everyday. This location is around everything so no need for traveling for anything. I definitely would stay her again and the price was really good especially if you book online.
5.0分
其他
Yes the room was clean but I thought I wouldn't have to pay for my hotel with cash
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酒店回复: Hi Chris,Thank you for sharing your feedback. We’re pleased to hear that you found your room clean and comfortable. We apologize for any confusion regarding the payment process and will review our communication to ensure clarity for future guests. We appreciate your understanding and hope to have the chance to welcome you again.Jeremy Ward #Team6
1.0分
其他
They gave me a dirty room then the 2nd room the ceiling was leaking water all.over tv didn't work no fridge or microwave. This was the worst hotel
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酒店回复: Hi Teresa,We’re very sorry to hear about the issues you experienced with your rooms. This is certainly not the standard we strive to maintain. Thank you for bringing these concerns to our attention. We will address them immediately to prevent future occurrences. We apologize for the inconvenience and appreciate your feedback.Jeremy Ward #Team6
泳池坏了。他们应该在预订前就告诉我，因为这对我来说非常重要。
一切都很干净，服务也很好。
它的价格还算合理，睡眠质量很好，这才是最重要的。
香烟味和满是血迹的墙壁
房间被水淹没，墙壁破损，毛巾又旧又破
没有冰箱，没有供客人使用的便利设施！隔音不太好，隔壁客人说话都能听见！
Ive never stayed at a hotel that everyone had to show ID. We were in town for a funeral, just me, my husband, and our kids and we were treated like criminals because my husband forgot his ID back home in Missouri and they almost didnt let me check in. The room was nasty, the floor was stained with nail polish, the tub was rusty, there were ash trays in a non smoking room. The remote was melted and the TV didnt work. The toilet seat was loose and the door wasnt secure.
The guy who checked me in was super amazing as I was going the a traumatic situation and you could see it all over my face, he immediately picked up on it and gave comfort and empathy. The room was very clean and the cleaning people cleaned everyday. This location is around everything so no need for traveling for anything. I definitely would stay her again and the price was really good especially if you book online.
Yes the room was clean but I thought I wouldn't have to pay for my hotel with cash
They gave me a dirty room then the 2nd room the ceiling was leaking water all.over tv didn't work no fridge or microwave. This was the worst hotel