酒店回复: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mgr. Michaela Uhrínová Hotel manager
4.0分
其他
原文
翻译提供方：Google
这是一家需要翻新的大型酒店，具有“社会主义”风格……与西方标准无法相比。
展开
酒店回复: Lieber Michael,vielen Dank für Ihren Aufenthalt und dass Sie sich die Zeit genommen haben, unseren Service zu bewerten. Wir schätzen Ihr Feedback sehr. Obwohl unser Hotel tatsächlich in der sozialistischen Ära gebaut wurde, arbeiten wir ständig daran, es zu renovieren und den Standard unseres Services zu erhöhen. Viele unserer Gäste kommen seit mehreren Jahren immer wieder zu uns zurück und bewerten die steigende Qualität unserer Dienstleistungen positiv. In naher Zukunft planen wir, die gestartete Renovierung aller Hotelzimmer abzuschließen und auch die Wellness-Welt umfassend zu renovieren. Wir hoffen daher, Sie in Zukunft wieder in unserem Hotel Ensana Esplanade Health Spa begrüßen zu dürfen und Sie von der Qualität unserer Dienstleistungen überzeugen zu können. Mit freundlichen Grüßen,Martina UrbánkováQualitätsmanagerin
5.0分
其他
展开
Must go to the most of people. Those, suffering of medical conditions will get outstanding treatments, those lucky who around age of 50 have no medical issues (show me one) - will get tranquility and recharge their batteries. Immunity booster program is also available. Delicious healthy dining. Mostly Slavic-East European cuisine, so bring your bottle of red hot chilly pepper. Rooms are spacious, huge balcony, picturesque view. Only the landscape and atmosphere of this idyllic place would make one healthy!!! Generally - service is 4+. Clientele: Slovaks (paid by the state), Russian speaking from all over the world, Arabs from Emirates and Saudi Arabia, various German speaking, and all others. This is NOT a vacation, this's an intensive treatment program. Free time (for shopping, seeing around etc.) on Sundays only. Though quite cheap shopping IS available. Flight - to Vienne, and then transfer - 1h. 40 min. no flights to Bratislava. Bottom line - have already booked my next visit!!!
展开
酒店回复: Dear Mrs. Victoria Z, let us thank you for choosing your stay at the hotel Esplanade Ensana Health Spa in Piešťany. We appreciate you took time to rate positively our services and for your nice feedback shared with us. We are happy with your words and compliments received. We wish you all the bests and looking forward to welcoming you back at our hotel. Regards, Henrieta Butková, Front Office Manager
3.0分
其他
Outdated plumbing, unavailable treatments to purchase, no tissues in the room. Excellent food,Most of the therapists were friendly and competent, some not so
我很想写一篇好评，但业主竟然任由这家美丽而举世闻名的水疗中心衰败，真是令人心碎。除了Thermia之外，所有水疗中心都破败不堪。滨海大道（Esplanade）的大堂至少有25年历史了。价格非常高，尤其是理疗项目，但似乎没有给酒店带来任何回报……服务质量参差不齐。我们的体验有好有坏。有些人显然不想去那里……我希望这种情况能够改善，让温特家族的传承得以传承。
这家酒店破败不堪，房间陈旧，甚至连足够入住的客人使用的毛巾都不够。工作人员没有提供任何设施使用说明。我甚至不知道如何兑换我预订并支付的理疗服务。尽管恩萨纳酒店声称对儿童友好，但这家酒店却丝毫没有为儿童设计任何设施。省下钱，还是另找一家吧。
这是我第四次入住 Hotel Esplanade。我来 Piestany 看牙医，但我喜欢这里一流的治疗标准。治疗师非常出色 - 但对于英国游客，您必须意识到他们是治疗师。这不是 Champneys。食物非常好，葡萄酒/饮料非常超值。我发现工作人员非常友好和乐于助人 - 当我接受治疗时，他们确保我在需要时有食物，以配合我的治疗。所有工作人员都很乐于助人且友好 - 我特别感谢 0330 电话。在其他酒店，人们不能总是指望接到电话。这里也很超值。我喜欢有阳台的房间 - 即使是在一月份，早上坐在外面喝咖啡也很不错。
这是一家需要翻新的大型酒店，具有“社会主义”风格……与西方标准无法相比。
Must go to the most of people. Those, suffering of medical conditions will get outstanding treatments, those lucky who around age of 50 have no medical issues (show me one) - will get tranquility and recharge their batteries. Immunity booster program is also available. Delicious healthy dining. Mostly Slavic-East European cuisine, so bring your bottle of red hot chilly pepper. Rooms are spacious, huge balcony, picturesque view. Only the landscape and atmosphere of this idyllic place would make one healthy!!! Generally - service is 4+. Clientele: Slovaks (paid by the state), Russian speaking from all over the world, Arabs from Emirates and Saudi Arabia, various German speaking, and all others. This is NOT a vacation, this's an intensive treatment program. Free time (for shopping, seeing around etc.) on Sundays only. Though quite cheap shopping IS available. Flight - to Vienne, and then transfer - 1h. 40 min. no flights to Bratislava. Bottom line - have already booked my next visit!!!
Outdated plumbing, unavailable treatments to purchase, no tissues in the room. Excellent food,Most of the therapists were friendly and competent, some not so
Good