Spent a week here in the Fall. Hardly anyone else here. Which was great. Clean room with good heat. Is stay here again.
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酒店回复: Thank you for your review and for making Wilderness Resort part of your travel plans. We're glad to hear that you enjoyed your visit and hope that you will come back and stay again!
1.0分
其他
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Worst place ever, staff is not prepared to help , they were rude when you ask something and they were unable to help me when I needed it to solve some issues about the property and their polices.
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酒店回复: Thank you for sharing your feedback. We understand that unexpected charges can be frustrating, but we do want to clarify the situation. Our records show that at check-in, you confirmed and signed our registration form indicating that no pets would be staying with you. During your stay, our team did observe a pet in your accommodations. As outlined in our policies, bringing an undeclared pet into a cabin or cottage results in a one-time pet fee. This was applied to cover the additional cleaning and sanitation required for pet-friendly accommodations.We strive to be transparent with all our guests about policies to ensure fairness and comfort for everyone who stays with us. We appreciate your understanding and hope you’ll consider visiting us again in the future under our pet-friendly reservation option.
5.0分
其他
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We’ll be back. Thanks for making our trip amazing.
I loved our stay. The cabin was clean, private and had all the conveniences of home plus an awesome hot tub on our deck. It was amazing!
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酒店回复: Thank you for your review and for making Wilderness Resort part of your travel plans. We're glad to hear that you enjoyed your visit and hope that you will come back and stay again!
5.0分
家庭亲子
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This was my first time here. We were visiting from Tennessee. The cabins were clean, the staff were very friendly and helpful. Check in was super easy and quick. The pools are nice, big and clean. There are plenty of activities to do at no extra cost. It was nice to have dish soap, shampoo, conditioner, body wash, paper towels provided in the cabin. We definitely are coming back for a longer stay!
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酒店回复: Thank you for your review and for making Wilderness Resort part of your travel plans. We're glad to hear that you enjoyed your visit and hope that you will come back and stay again!
5.0分
情侣出游
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Based on your review, here's a summary of the wilderness presidential resort experience:
Overall Impression: Very positive, with a strong likelihood of returning.
Strengths:
* Location: Perfect
* Activities: Perfect
* Cabin Size: Perfect
* Amenities: Nice
* Check-in Experience: Exceptional, thanks to Deja's welcoming demeanor.
Area for Improvement:
* Cabin Cleanliness: Specifically, the floors needed sweeping and mopping. This detracted from the enjoyment of the lake view.
Conclusion: Despite the minor cleaning issue, the positive aspects of the resort (location, activities, cabin, amenities, and excellent check-in) significantly outweigh this drawback, leading to a strong recommendation and intent to return.
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酒店回复: Thank you for your review and for making Wilderness Resort part of your travel plans. We appreciate the feedback and hope that you will come and stay with us again!
5.0分
家庭亲子
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My second time back with the kids and we still haven’t experience all of the activities which is exciting for me because we have a reason to keep coming back! The place is awesome and relaxing!
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酒店回复: Thank you for your review and for making Wilderness Resort part of your travel plans. We're glad to hear that you enjoyed your 2nd visit and hope that you will come back and stay again soon!
3.0分
情侣出游
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I thought the people who worked at the campground went out of their way to be kind and helpful. It's location near Civil War historical sites was wonderful. The cabin itself needs upgrades. You sink so far into the couch it's difficult to get back out. The mattress in all beds need to be replaced as well.The thing that really turned us off was the large black ants in the bathroom. Not sure if I would go back
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酒店回复: Thank you for your review and for making Wilderness Resort part of your travel plans. We appreciate the feedback and do hope that you will consider coming to stay with us again!
4.0分
家庭亲子
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Steep steps to cabin was unexpected. No way to light campfire. Dust mites bothered me at sofa.
Curtain rods pitiful.
We were told the store was closed when we checked in. We expected the visitor center and store to be open based on property description. When we were leaving we found the store open.
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酒店回复: Thank you for your review and for making Wilderness Resort part of your travel plans. We appreciate the feedback and hope that you will come and stay with us again!
5.0分
家庭亲子
We didn't take advantage of any the amenities since we arrived late and left early. We did enjoy the lovely lake with the entertaining ducks.
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酒店回复: Thank you for your review and for making Wilderness Resort part of your travel plans. We're glad to hear that you enjoyed your visit and hope that you will come back and stay again!
5.0分
其他
Wilderness life
Great place for family relaxation and get togethers...
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酒店回复: Thank you for your review and for making Wilderness Resort part of your travel plans. We're glad to hear that you enjoyed your visit and hope that you will come back and stay again!
Spent a week here in the Fall. Hardly anyone else here. Which was great. Clean room with good heat. Is stay here again.
Worst place ever, staff is not prepared to help , they were rude when you ask something and they were unable to help me when I needed it to solve some issues about the property and their polices.
We’ll be back. Thanks for making our trip amazing.
I loved our stay. The cabin was clean, private and had all the conveniences of home plus an awesome hot tub on our deck. It was amazing!
This was my first time here. We were visiting from Tennessee. The cabins were clean, the staff were very friendly and helpful. Check in was super easy and quick. The pools are nice, big and clean. There are plenty of activities to do at no extra cost. It was nice to have dish soap, shampoo, conditioner, body wash, paper towels provided in the cabin. We definitely are coming back for a longer stay!
Based on your review, here's a summary of the wilderness presidential resort experience:
Overall Impression: Very positive, with a strong likelihood of returning.
Strengths:
* Location: Perfect
* Activities: Perfect
* Cabin Size: Perfect
* Amenities: Nice
* Check-in Experience: Exceptional, thanks to Deja's welcoming demeanor.
Area for Improvement:
* Cabin Cleanliness: Specifically, the floors needed sweeping and mopping. This detracted from the enjoyment of the lake view.
Conclusion: Despite the minor cleaning issue, the positive aspects of the resort (location, activities, cabin, amenities, and excellent check-in) significantly outweigh this drawback, leading to a strong recommendation and intent to return.
My second time back with the kids and we still haven’t experience all of the activities which is exciting for me because we have a reason to keep coming back! The place is awesome and relaxing!
I thought the people who worked at the campground went out of their way to be kind and helpful. It's location near Civil War historical sites was wonderful. The cabin itself needs upgrades. You sink so far into the couch it's difficult to get back out. The mattress in all beds need to be replaced as well.The thing that really turned us off was the large black ants in the bathroom. Not sure if I would go back
Steep steps to cabin was unexpected. No way to light campfire. Dust mites bothered me at sofa.
Curtain rods pitiful.
We were told the store was closed when we checked in. We expected the visitor center and store to be open based on property description. When we were leaving we found the store open.
We didn't take advantage of any the amenities since we arrived late and left early. We did enjoy the lovely lake with the entertaining ducks.
Wilderness life
Great place for family relaxation and get togethers...