酒店回复: Thank you for your kind words! We're so glad you enjoyed the beauty and history of our property. It’s always a pleasure to share such a unique place with our guests. We hope to welcome you back again soon!
2.0分
其他
展开
The property is impressive in size and design. Not well maintained nor managed. Our rooms were on the second floor. The hall was in obvious needs of painting, wall covering repair and general cleaning. The rooms were small and dark. The in room refrigerator made a terrible noise whenever it was running. There was loud talking in the hallway till after 1AM. I will never stay there again.
展开
酒店回复: Thank you for taking the time to share your feedback. I'm truly sorry to hear that your stay did not meet your expectations.While we’re glad you appreciated the size and design of the property, we completely understand your disappointment with the condition of the hallways, the room setup, and the noise disturbances you experienced. That’s not the impression we ever want to leave with our guests.We’re currently reviewing the issues you mentioned, including maintenance needs and soundproofing, and we’ve already passed your feedback along to our housekeeping and maintenance teams for immediate attention. The noise from the refrigerator and the late-night disruptions are particularly concerning, and we sincerely apologize for the inconvenience caused.Your feedback helps us improve, and while we regret that we didn’t get it right this time, we do hope you might consider giving us another chance in the future to show you the improvements we’re making.
5.0分
家庭亲子
展开
Room very clean. Neat older refurbished facility. Staff excellent. Had 3rd floor room …took the hot water a good while to reach the room…and drain was S-L-O-W…but just added to the nostalgia. Would stay again.
展开
酒店回复: Thank you so much for your kind words! We're glad to hear you enjoyed your stay and appreciated the cleanliness, character of our refurbished facility, and especially our excellent staff. We appreciate your patience with the hot water and slow drain — we like your nostalgic perspective and will certainly look into these issues to improve the experience. We'd be happy to welcome you back anytime!
4.0分
其他
It was a cool place in a nice location. Feel it was a little old and needs some updates. It was safe and good for kids we were traveling with.
展开
酒店回复: Thank you for sharing your thoughts! I’m really glad to hear you enjoyed the location and felt safe—especially when traveling with kids, that peace of mind means a lot. It’s great to know the place had a cool vibe and worked well for your trip. Totally understand what you mean about it feeling a bit old—some updates could definitely make it even better while keeping that charm. Appreciate your honest feedback
5.0分
其他
展开
There are no activities for kids. The restaurant wa5d a total disappointment. Service.was ok and the food was average at best. They burned my chicken. Don't waste your time eating at the restaurant.
展开
酒店回复: Thank you for your honest feedback. I’m truly sorry to hear that your experience, especially in the restaurant, didn’t meet expectations. Burned food and just “okay” service are far from the standards we aim to deliver, and I completely understand your frustration. I also hear your point about the lack of activities for kids — that’s valuable insight, and something we’ll definitely consider as we look for ways to make our space more family-friendly. We’re disappointed to have missed the mark during your visit, but we do appreciate you taking the time to share this with us. Your comments have been passed on to the relevant teams so we can work toward improvements. We hope you’ll consider giving us another chance in the future to provide a much better experience.
1.0分
其他
展开
Hotel is hot and musty and feels like could be condemned. Room was not comfortable and very old beds. Breakfast at hotel the worst. Took over an hour to get food which was absolutely terrible. Would have been better going to gas station to food. My room was over 200 dollars and should have been less than 25!
展开
酒店回复: First, I want to sincerely thank you for taking the time to share your experience — even though I’m truly sorry to hear it was such a disappointing one. Reading your comments about the condition of the hotel, the room, and your breakfast experience is very concerning, and I can absolutely understand your frustration, especially given the rate you paid.Please accept our sincerest apologies for not meeting your expectations. What you described is far from the experience we aim to provide, and I’m truly sorry we let you down during your stay. Your feedback about the temperature, room comfort, and delays with breakfast has been shared with our management and maintenance teams for immediate review. We’re taking this seriously and will be addressing each of the issues you mentioned.We never want a guest to feel their stay wasn’t worth the value, and it’s clear we missed the mark here.Thank you again for your honesty — even though it’s hard to hear, it helps us do better.
3.0分
其他
good for overnight stay
Very quiet. Bed very comfortable. Issues with water pipe breaking in hotel so elevator our of service.
展开
酒店回复: Thank you so much for your feedback. We're really glad to hear you enjoyed the quiet atmosphere and found the bed comfortable — getting a good night's rest is so important, and it's great to know we delivered on that.We sincerely apologize for the inconvenience caused by the water pipe issue and the elevator being out of service during your stay. That certainly isn’t the experience we aim to provide, and we understand how disruptive that must have been. Our team was working as quickly as possible to hopefully resolve the issue.We hope to have the chance to welcome you back in the future for a smoother and even more enjoyable stay.
5.0分
家庭亲子
展开
The 3rd floor window which looked out toward the mountains were truly needing a GOOD cleaning was the only fault that I found. The front desk lady was truly a credit to your staff and the restaurant personnel went above and beyond to serve us.
展开
酒店回复: Thank you so much for your thoughtful feedback. We’re truly glad to hear that our front desk team member and restaurant staff made a positive impression — we’ll be sure to pass along your kind words to them!We also appreciate you pointing out the issue with the 3rd floor window. You're absolutely right — a beautiful mountain view deserves a crystal-clear window to enjoy it through. We’ve shared your comment with our housekeeping and maintenance teams so this can be addressed promptly.Thank you again for staying with us, and we hope to welcome you back soon for an even better experience!
3.0分
其他
Room was clean . Limited counter space Iin bathroom .lamp between beds did not work. Breakfast was good. Front desk n restaurant staff friendly .
展开
酒店回复: Thank you for taking the time to share your feedback! We're glad to hear that you found the room clean and enjoyed the breakfast, and that our front desk and restaurant staff made a positive impression. We apologize for the inconvenience with the bathroom counter space and the lamp between the beds — we'll be sure to look into that. Your comments help us improve, and we hope to welcome you back for an even better stay in the future!
酒店坐落在山谷，外景很美，尤其是蓝天白云下大片紫薇盛开。
服务不错。
酒店的设施是老了些，房间内没桌子，我只能在餐厅外区域找了个桌子写了每日功课。窗帘不密封，透光厉害有点影响睡眠。
非常美丽且具有历史意义的建筑
The property is impressive in size and design. Not well maintained nor managed. Our rooms were on the second floor. The hall was in obvious needs of painting, wall covering repair and general cleaning. The rooms were small and dark. The in room refrigerator made a terrible noise whenever it was running. There was loud talking in the hallway till after 1AM. I will never stay there again.
Room very clean. Neat older refurbished facility. Staff excellent. Had 3rd floor room …took the hot water a good while to reach the room…and drain was S-L-O-W…but just added to the nostalgia. Would stay again.
It was a cool place in a nice location. Feel it was a little old and needs some updates. It was safe and good for kids we were traveling with.
There are no activities for kids. The restaurant wa5d a total disappointment. Service.was ok and the food was average at best. They burned my chicken. Don't waste your time eating at the restaurant.
Hotel is hot and musty and feels like could be condemned. Room was not comfortable and very old beds. Breakfast at hotel the worst. Took over an hour to get food which was absolutely terrible. Would have been better going to gas station to food. My room was over 200 dollars and should have been less than 25!
good for overnight stay
Very quiet. Bed very comfortable. Issues with water pipe breaking in hotel so elevator our of service.
The 3rd floor window which looked out toward the mountains were truly needing a GOOD cleaning was the only fault that I found. The front desk lady was truly a credit to your staff and the restaurant personnel went above and beyond to serve us.
Room was clean . Limited counter space Iin bathroom .lamp between beds did not work. Breakfast was good. Front desk n restaurant staff friendly .