我们对房间的状况非常失望。从我走进来的那一刻起，就很明显它很久没有被好好打扫过了。灰尘弥漫的踢脚板、积满灰尘的台灯、积满灰尘的风扇，而这仅仅是开始。为了满足家庭需要，我们把床移了位置，但很明显这张床已经好几年没动过了。厚厚的灰尘、死蛾子和昆虫令人无法接受。浴室相对干净，但是皂液器上长满了霉菌。酒店承诺第二天我们离开时会进行深度清洁。但这并没有实现。他们给了我们新的毛巾（上面还长了一根黑色的长发），清空了垃圾桶，还喷了一些空气清新剂。肥皂仍然发霉，灰尘仍然覆盖在地板和踢脚板上等等。我们换了房间，却发现房间还是一模一样，肮脏积满灰尘的踢脚板、灯具、风扇等等。这只能说明每个房间都是这样吗？我们遇到的接待员都很友善，也尽力提供帮助，但由于前一晚酒店客满，第二天晚上又很晚才回来，所以也没什么可做的。考虑到价格，这完全不可接受。酒店房间应该给人干净、安全、温馨的感觉，但这间房间却感觉被忽视了，而且很脏。除非酒店能做出重大改进，否则我不会推荐您入住这里。

This Premier Inn has a contemptuous attitude towards its staff and, thus, a contemptuous attitude toward the guests. Breakfast was shockingly poor. There were issues with poor quality fruit, but it was the understaffing that was the real issue. No eggs on Saturday and only one staff member at front of house who was overworked yet polite and facilitating. I would avoid eating at this Premier Inn.

I recently stayed at the hotel due to location, it had everything you would expect at a Premier Inn. It was reasonably priced at £73 for a Monday night. Room was spacious and quiet, the bedding and towels were clean. My only criticism is that the public area looked tired and could do with a refresh and the carpets throughout need a deep clean as a minimum, reminded me of pub carpets! There was also obvious fluff all along the edges by the skirting boards. Would it stop me from stating again? No, it’s just an observation that it needs some attention.

Convenient location 5 minutes drive from M3. Plenty of free parking for guests. Two blocks for accommodation and a large pub restaurant on site. Helpful and friendly reception - system is simple with key card to get access to residential areas including room. Large room, WiFi worked but basic, bed very comfortable. Water in bathroom hot and shower worked well. Breakfast was good value - lots of choice and cooked well. It did take 10 minutes for vegan choices to be cooked on order but very tasty when it arrived. Nice atmosphere in the restaurant. Whole place could do with a refresh but it was clean and great value for an overnight stay.

A very tired hotel in need of some TLC, heating in the bedroom didn't work, Staines on the chair seat cushion and just generally gruby all round. The adjoining restaurant was a tale of two halves, the evening meal was very average and the service from the bar staff was lacking, on the flip side the breakfast was really good and the lady on duty was very attentive and super helpful, the staff from the night before could do with taking a leaf out of her book!

We have stayed at many primer inn hotels over the years this one is no different We arrived to no one being on the reception desk as we could hear a conversation in the back we rang the bell and someone did come don't know who but she seemed nice enough we were not asked if we wanted to book breakfast and wasn't told you have to book it over at the restaurant the room was clean and had everything we needed as we were there for comic con in Farnborough the next morning we asked at the reception desk for our room to be cleaned and then went over for breakfast which we payed asked if i could have some vegetarian sausages which the lady said she would order we started eating and i noticed that my sausages hadn't come we asked the lady who said she forgot and apologised they eventually came lol after we come back from a great day we found that our room had not been clean dirty cups bed not maded ect my hubby went to ask why this hadn't been done the person on the desk thought it had been done unsure why not ? we did get some clean cups in the end only thing was my hubby after eating breakfast had a bit of an upset stomach not sure if it was breakfast or not ? the hotel is in a good location but unsure if we will return as we have stayed at better