酒店回复: Dear Guest,Thank you for your feedback. We're glad to hear that the sheets were clean, but we apologize for the housekeeping oversight and the condition of the floor. We appreciate your comments and will work on improving our service to ensure a more comfortable stay next time.Sincerely, Hotel Manager
3.0分
情侣出游
原文
翻译提供方：Google
附近有商店和餐馆。
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you enjoyed our convenient location near shops and restaurants. We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Manager
5.0分
情侣出游
原文
翻译提供方：Google
我感觉很舒服
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酒店回复: Dear Guest,Thank you for your kind words! We're delighted to hear that you felt very comfortable during your stay. Providing a welcoming and relaxing environment is our top priority.Sincerely,Hotel Manager
3.0分
其他
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I liked the ease of finding fuel and the outlet mall is one building down.
I was awakened at 2am by water pour into the bathroom through the fan vent. I reported it to the front desk, he investigated, and moved me to another room.
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酒店回复: Dear Guest,Thank you for your feedback. We are glad you appreciated the convenient location and that our front desk staff acted quickly to assist when the water issue occurred. Your comments are important, and we will review the maintenance concern to ensure a smoother experience for future guests.Sincerely, Hotel Manager
4.0分
其他
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Good, comfortable room
Room was in need of some minor repairs and matainence but everything was clean and comfortable and the staff was extremely friendly and welcoming. The attached IHOP was also very convenient and the staff there was wonderful as well.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found your room clean and comfortable and appreciated our friendly staff, as well as the convenience of the attached IHOP. We will address the minor maintenance issues you noted and look forward to welcoming you back soon.Sincerely,Hotel Manager
5.0分
商务出差
You drive a box truck no problem & hotel so much beautiful and clean and safe hotel in Saint Augustine Florida.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad to hear you found our hotel beautiful, clean, and safe, and that you had no trouble with parking or access for your box truck. We look forward to welcoming you back for another great stay in Saint Augustine, Florida!Sincerely, Hotel Manager
5.0分
家庭亲子
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Property was clean. Check in was excellent. Traffic on highway at I-95 and State road 16 was a disaster, confusing with one ways and lane changes. Stay at the property was excellent otherwise.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad you found our property clean and check-in excellent. We apologize for the traffic confusion nearby and appreciate your understanding. We look forward to welcoming you back for another great stay.Sincerely,Hotel Manager
我觉得还行，就是我预订的时候，上面写着包含早餐，结果到了那里发现根本没这回事，早餐还得另外付钱。
客户服务太差了。不承认携程订单里承诺的设施或服务。一点都不值得入住。
不错的住宿地点
我的三星评级意味着住宿体验还算不错，没有多余的装饰。但我觉得价格略高。交通便利，房间也不错。百叶窗不遮光，所以如果你对光线敏感，就别指望能睡到很晚了。不过位置还算方便
床单很干净，第一晚之后没有整理床，地板很脏。
附近有商店和餐馆。
我感觉很舒服
I liked the ease of finding fuel and the outlet mall is one building down.
I was awakened at 2am by water pour into the bathroom through the fan vent. I reported it to the front desk, he investigated, and moved me to another room.
Good, comfortable room
Room was in need of some minor repairs and matainence but everything was clean and comfortable and the staff was extremely friendly and welcoming. The attached IHOP was also very convenient and the staff there was wonderful as well.
You drive a box truck no problem & hotel so much beautiful and clean and safe hotel in Saint Augustine Florida.
Property was clean. Check in was excellent. Traffic on highway at I-95 and State road 16 was a disaster, confusing with one ways and lane changes. Stay at the property was excellent otherwise.