酒店回复: Dear valued guests we are thankful for your feedback, and I apologize for any inconveniences or discomfort that you experienced during your stay here, with us, It is only through your feedback that we can identify ways to improve our hotel, rooms and the service that we provide.
酒店回复: Thank you for rating your stay with us. We appreciate your feedback, as it helps us to know where improvements need to be made. We hope to have you back again as our guest again soon
2.0分
其他
原文
翻译提供方:Google
房间里有蚂蚁
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酒店回复: Dear valued guests we are thankful for your feedback, and I apologize for any inconveniences or discomfort that you experienced during your stay here, with us, It is only through your feedback that we can identify ways to improve our hotel, rooms and the service that we provide. I hope you'd give us another try if your travels bring you back to the area
4.0分
朋友出游
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Great customer service. We only stood one night, so it’s hard to determine the overall experience. My only issue was the sound of the metro station just outside the hotel. I was hoping to sleep in but was unable to due to the noise. Great breakfast selection but they do close it up pretty earlier than most other places. I would stay again if in the area.
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酒店回复: Thank you for rating your stay with us. We appreciate your feedback, as it helps us to know where improvements need to be made. We hope to have you back again as our guest again soon
5.0分
其他
So clean, great breakfast. Friendly staff and very good room. I love the bathroom and the shower
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酒店回复: We're thrilled to read that you had a great experience during your stay. We look forward to welcoming you back soon!
5.0分
其他
Very clean, comfortable, great amenities, pleasant atmosphere
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酒店回复: Thank you for your perfect 10 review. We do appreciate you taking the time to rate your stay, and hope to have you as a guest again soon
房间很大很舒服
工作人员非常友善,地理位置很好,离哪里都近。房间很棒,宽敞舒适,设施齐全。早餐10分!选择多,味道也很好。我只有一个小建议,就是泳池太小了,需要更多的躺椅,也希望能更干净些。除此之外,这是一家很不错的酒店。
办理入住时,客服人员告诉我价格和押金是多少,今天我的卡上却额外扣了一笔宠物费。他们对我进行了“诱饵和调换”。这跟客服人员告诉我的完全不一样,管理人员既不热情也不友好,态度也很粗鲁。她甚至都没跟客服人员说一句话,只是给我找借口,解释事情的来龙去脉。我告诉她事情的经过,但她根本不听。住在那里要小心,他们会在你离开后给你换一些不该换的东西,而且还扣你的钱,因为你是外地人,没法过来修。骗子
房间不错,细节方面可以再多加注意
我们的房间很棒;干净、宽敞、安静,设施齐全。床很舒服,床单也很漂亮。
浴室的天花板剥落了,一楼的电梯按钮被胶带粘住了。出口处有一个插槽,上面清楚地标明可以插入出门卡,但结果发现实际上需要用扫描仪扫描。考虑到酒店的价格,这些小问题出乎意料。
酒店很新很干净,但我们楼上有人从凌晨12点到4点不停地吵闹。我打电话给前台,被告知会处理,但问题一直没有解决。早上我告诉前台,我们不喜欢被吵醒,因为我们那天要开车13个小时。前台只说我会在档案里做个记录。我一点也不抱歉。我觉得这件事应该处理得更好。
所以,如果你不在顶楼,请做好听到楼上客人吵闹的准备。
没有酒吧。
房间里有蚂蚁
Great customer service. We only stood one night, so it’s hard to determine the overall experience. My only issue was the sound of the metro station just outside the hotel. I was hoping to sleep in but was unable to due to the noise. Great breakfast selection but they do close it up pretty earlier than most other places. I would stay again if in the area.
So clean, great breakfast. Friendly staff and very good room. I love the bathroom and the shower
Very clean, comfortable, great amenities, pleasant atmosphere