酒店回复: Thank you for your feedback, I look forward to sharing your feedback with my hotel team. We hope to see you next time you come to CDA in hopes of improving your experience with us.
5.0分
其他
展开
Lexi checked us in and accommodated us even though we arrived before check in time which was wonderful after a 7 hour drive! The room was spotless and I love the amenities available in the kitchen area of the studio room. The bed was comfortable and the bathroom felt like a spa experience with the lavendar and eucalyptus shower gel.
展开
酒店回复: Thank you so much for sharing your experience with us! We’re thrilled to hear that I made you feel welcome after your long drive and that you enjoyed your spotless studio suite, comfortable bed, and relaxing bathroom amenities. It’s great to know the kitchen area and thoughtful touches added to your stay. We’ll be sure to share your kind words with our housekeeping team—they’ll be delighted to hear them! We look forward to welcoming you back the next time your travels bring you to Coeur d’Alene.
5.0分
情侣出游
展开
Our room was exceptionally clean, the front desk staff were very kind and helpful, and the breakfast was flavorful, stocked, and had a good variety of different foods with lots of toppings to customize your plate. We will definitely stay here again!
展开
酒店回复: Thank you so much for taking the time to share your wonderful review! We’re delighted to hear that you enjoyed your exceptionally clean room, our friendly front desk team, and the flavorful breakfast options. Providing a comfortable and welcoming experience for our guests is always our top priority, and it’s great to know we succeeded during your stay. We truly appreciate your kind words and can’t wait to welcome you back on your next visit to Coeur d’Alene!
5.0分
其他
Clean, spacious and so
Many amenities included!!! Friendly staff, and delicious breakfast!!!
展开
酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our clean, spacious suites and all the amenities TownePlace Suites Coeur d’Alene has to offer. It’s great to know our friendly team and delicious breakfast helped make your stay even better.We truly appreciate you choosing to stay with us and hope to welcome you back again soon!
5.0分
其他
Very impressive. Couch and mattress both very comfortable. Excellent desk. Impressively large refrigerator.
展开
酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that you had such a comfortable stay with us at TownePlace Suites Coeur d’Alene. It’s great to know you enjoyed the comfort of the couch and mattress, as well as the convenience of the spacious desk and full-size refrigerator. We truly appreciate your kind words and hope to welcome you back for another excellent stay soon!
4.0分
其他
展开
The building, the cleanliness and the room was exceptional. My room was perfect.
I was very surprised at the staff, not friendly, not welcoming and I honestly felt like was not welcome. The only polite staff that noticed me was the housekeepers and the maintenance' staff member. When I checked in there was
Never a welcome to CDA. Though I felt like most locals treat visitors not so well. Even though I lived in the area 20 years ago and my son is finishing school there, I was never thanked or was wished well in and out everyday. The breakfast was almost the on same everyday with terrible sausage and same eggs. One day hard French toast, another day cold microwave potatoes.
I have stayed at the holiday inn express across the road 2 years back to back, the building and rooms were not as new but the staff was welcoming and attentive. The food is awesome. Sorry to leave a negative review but, the housekeepers should be welcoming visitors instead of the front desk clerks who should not be representing a marriot location. To even make worse upon my checkout I never even was thanked to staying. This is my first as a bonvoy member.
展开
酒店回复: Thank you for taking the time to share your detailed feedback about your recent stay with us. We are truly pleased to hear that you found our building, cleanliness, and accommodations exceptional — and that our housekeeping and maintenance team made a positive impression. We’ll be sure to share your kind words with them.That said, we are very sorry to learn that your experience with our front desk staff did not reflect the warm, welcoming service that we strive to deliver to every guest, especially our valued Bonvoy members. Your comments have been shared with our management team so we can address this directly with our associates and ensure retraining where needed. Genuine hospitality is a cornerstone of our brand, and it’s disappointing to know we fell short during your visit.We also appreciate your feedback regarding our breakfast offerings. While we do offer a rotating selection of items, it’s clear we have room for improvement, and your comments will help guide us as we review quality and variety with our food and beverage team.We hope you’ll consider giving us another opportunity to provide you with the level of service and care you expect and deserve from Marriott. Please don’t hesitate to reach out to us directly if you plan to return to Coeur d’Alene — we would love the chance to personally welcome you back and restore your confidence in our hotel.
5.0分
其他
The morning breakfast was wonderful. There was a large variety of good choices, and the area was very clean. The breakfast hours were great as well - A+++++
展开
酒店回复: Thank you so much for your fantastic review! We’re thrilled to hear you enjoyed our breakfast offerings and appreciated the variety, cleanliness, and convenient hours. Your A+++++ rating means a lot to our team! We look forward to welcoming you back to TownePlace Suites Coeur d’Alene for another great stay.
5.0分
家庭亲子
The staff was superb… The breakfast had many options….rooms were spacious…. It was a great time!
展开
酒店回复: Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed your stay at TownePlace Suites Coeur d’Alene. It’s great to know our team made such a positive impression and that you appreciated our breakfast selection and spacious rooms. We’re delighted you had a great time with us and hope to welcome you back for another enjoyable stay soon!
5.0分
其他
展开
Road trip USA
We really liked the location, it was easy to find and the room was wonderful. We had a small kitchen which was extremely handy as we were on a road trip and could make our own food. The room was very clean and had everything we needed. The front desk told us about the farmers market happening in downtown which we had a fun time visiting.
展开
酒店回复: Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you found our location easy to get to and that your suite provided everything you needed for a comfortable road trip stop. Having a kitchen really does make travel more convenient, and we’re glad it worked out so well for you. It’s also wonderful to know our front desk team could point you toward the farmers market—such a fun way to experience downtown Coeur d’Alene! We truly appreciate your kind words about the cleanliness and setup of your room, and we hope to have the pleasure of welcoming you back on your next adventure through the area.
5.0分
家庭亲子
The room was very clean and the morning breakfast was excellent.
展开
酒店回复: Thank you so much for your kind review! We’re delighted to hear that you enjoyed your clean and comfortable room, and that our morning breakfast was a highlight of your stay. We truly appreciate you choosing TownePlace Suites Coeur d’Alene and hope to welcome you back again soon!
酒店华丽而崭新。房间安静而美丽。可惜的是，自助早餐几乎什么都没有。我很幸运地找到了一块烤面包。而且，想找到一位在那里工作的员工简直难得。设施很棒，下次我们去CDA的时候，还会再给他们一次机会。
Lexi checked us in and accommodated us even though we arrived before check in time which was wonderful after a 7 hour drive! The room was spotless and I love the amenities available in the kitchen area of the studio room. The bed was comfortable and the bathroom felt like a spa experience with the lavendar and eucalyptus shower gel.
Our room was exceptionally clean, the front desk staff were very kind and helpful, and the breakfast was flavorful, stocked, and had a good variety of different foods with lots of toppings to customize your plate. We will definitely stay here again!
Clean, spacious and so
Many amenities included!!! Friendly staff, and delicious breakfast!!!
Very impressive. Couch and mattress both very comfortable. Excellent desk. Impressively large refrigerator.
The building, the cleanliness and the room was exceptional. My room was perfect.
I was very surprised at the staff, not friendly, not welcoming and I honestly felt like was not welcome. The only polite staff that noticed me was the housekeepers and the maintenance' staff member. When I checked in there was
Never a welcome to CDA. Though I felt like most locals treat visitors not so well. Even though I lived in the area 20 years ago and my son is finishing school there, I was never thanked or was wished well in and out everyday. The breakfast was almost the on same everyday with terrible sausage and same eggs. One day hard French toast, another day cold microwave potatoes.
I have stayed at the holiday inn express across the road 2 years back to back, the building and rooms were not as new but the staff was welcoming and attentive. The food is awesome. Sorry to leave a negative review but, the housekeepers should be welcoming visitors instead of the front desk clerks who should not be representing a marriot location. To even make worse upon my checkout I never even was thanked to staying. This is my first as a bonvoy member.
The morning breakfast was wonderful. There was a large variety of good choices, and the area was very clean. The breakfast hours were great as well - A+++++
The staff was superb… The breakfast had many options….rooms were spacious…. It was a great time!
Road trip USA
We really liked the location, it was easy to find and the room was wonderful. We had a small kitchen which was extremely handy as we were on a road trip and could make our own food. The room was very clean and had everything we needed. The front desk told us about the farmers market happening in downtown which we had a fun time visiting.
The room was very clean and the morning breakfast was excellent.