Hotel was clean and the rooms were a nice size. The staff was helpful despite some misunderstandings about housekeeping. Will definitely stay at this property again.
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酒店回复: Thank you so much for your 10 out of 10 rating. Here at the Home2 suites we thrive on successful stay like yours. Thank you for staying with us and come stay again soon.
1.0分
家庭亲子
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I got there, my reservation was canceled because I was oneday late. Eventhough i had called them and told them I was lost in Missouri. My sister also called them and told them I was lost. I get a called about 3 days later wanting to know why I left the room dirty and why I skipped out during the night. I told her I never stayed there and they had canceled my reservation. She told me it wasn't canceled. I am really thinking about leagal actions.
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酒店回复: Our humble apologies about the circumstances of your stay. We will investigate this and try to exceed expectations. Thank you for your feedback.
5.0分
家庭亲子
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The GM happened to be working when we checked in. He was the friendliest front desk staff I have ever come across when checking into a hotel. I was very impressed.
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酒店回复: Thank you so much for your 10 out of 10 rating! Here at the Home2 Suites in Cedar Rapids we thrive on excellence. Thank you again and come back soon!
4.0分
其他
Great room. Poor breakfast options.
The room was great. The breakfast was poor.
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酒店回复: Thank you guest for your 8 out of 10 feedback. We're saddened we did not exceed expectations but honored you gave us a chance. Thank you for staying with us and we hope to have you again.
5.0分
朋友出游
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I liked that it had all the capacity to make/eat meals. I liked the layout and comfortable furnishings to accommodate work/leisure, and the cable/streaming tv access. I liked the opaque and block-out shades. I liked the cleanliness and modern shower with easy access soaps and lotion. I liked the breakfast options for food and seating.
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酒店回复: Thank you, Laura, for your 10 out of 10 rating! Here at the Home2 Suites in Cedar Rapids we put our guests first. Thank you again and we hope to have you back with us again soon.
4.0分
其他
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Great hotel except the breakfast
The hotel itself is new and beautiful. The room was bright and spacious. The pool was small but clean. There is not much parking directly in front of the hotel. The breakfast was quite disappointing. The first day there was almost no food at all. We ate what we could get and there seemed to be a significant understaffing problem. The second day there was a bit more food - but the food waffle batter container was broken and the hot food wasn’t really hot. We will definitely be staying there next time but we won’t plan on eating breakfast there.
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酒店回复: Our humble apologies that we did not exceed expectations. Feedback is very important to us, so we improve our practices and excel. We're pleased to hear you will be back with us and look forward to having you again.
5.0分
家庭亲子
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The property was very clean and the staff was amazing. Alex and Laura were both more than accommodating and so kind - doing so effortlessly and with a smile. Would highly recommend this hotel!
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酒店回复: Thank you Andrea for you wonderful 10 out of 10 review! We're happy you enjoyed your stay here at the Home2 Suites in Cedar Rapids and hope to have you back with us again soon.
5.0分
家庭亲子
Property was in very good condition, pool and exercise facility was clean and well maintained. Breakfast was good for getting you started in the morning.
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酒店回复: Thank you Paul for your 10 out of 10 review! Here at the Home2 Suites in Cedar Rapids we take great pride in our services and accommodations. Please come stay with us again soon.
4.0分
情侣出游
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Good property but king room is arranged strangely. The bed is about 12 inches from the a/c unit. I got up and about tripped over it in the middle of the night.
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酒店回复: Thank you for the 8 out of 10 rating! We're pleased you enjoyed your stay with us. Please come back again soon.
5.0分
家庭亲子
Nice rooms, outstanding service. Very clean, great breakfast. Excellent coffee.
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酒店回复: Thank you so much Jon for your 10 out of 10 rating. Here at the Home2 Suites in Cedar Rapids, we thrive on positive feedback. Please come and stay with us again soon.
Hotel was clean and the rooms were a nice size. The staff was helpful despite some misunderstandings about housekeeping. Will definitely stay at this property again.
I got there, my reservation was canceled because I was oneday late. Eventhough i had called them and told them I was lost in Missouri. My sister also called them and told them I was lost. I get a called about 3 days later wanting to know why I left the room dirty and why I skipped out during the night. I told her I never stayed there and they had canceled my reservation. She told me it wasn't canceled. I am really thinking about leagal actions.
The GM happened to be working when we checked in. He was the friendliest front desk staff I have ever come across when checking into a hotel. I was very impressed.
Great room. Poor breakfast options.
The room was great. The breakfast was poor.
I liked that it had all the capacity to make/eat meals. I liked the layout and comfortable furnishings to accommodate work/leisure, and the cable/streaming tv access. I liked the opaque and block-out shades. I liked the cleanliness and modern shower with easy access soaps and lotion. I liked the breakfast options for food and seating.
Great hotel except the breakfast
The hotel itself is new and beautiful. The room was bright and spacious. The pool was small but clean. There is not much parking directly in front of the hotel. The breakfast was quite disappointing. The first day there was almost no food at all. We ate what we could get and there seemed to be a significant understaffing problem. The second day there was a bit more food - but the food waffle batter container was broken and the hot food wasn’t really hot. We will definitely be staying there next time but we won’t plan on eating breakfast there.
The property was very clean and the staff was amazing. Alex and Laura were both more than accommodating and so kind - doing so effortlessly and with a smile. Would highly recommend this hotel!
Property was in very good condition, pool and exercise facility was clean and well maintained. Breakfast was good for getting you started in the morning.
Good property but king room is arranged strangely. The bed is about 12 inches from the a/c unit. I got up and about tripped over it in the middle of the night.
Nice rooms, outstanding service. Very clean, great breakfast. Excellent coffee.