Last time I stayed there in November 2023, there were positive as normally and Staffs looks very nice to deaf customer. but just just extra clean to off insects and web in a room
2.0分
朋友出游
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If it wasn’t for the friendly front desk staff and competitive atmosphere (Spartan Race in Newberry), it would be a 1 star. Not clean, mediocre cleanliness was the expectation.. it didn’t meet that mark. Dirt, mold, sticky surfaces, burn holes in the sheets, gross pillow cases, all of the above. Although we signed up for our specific room due to availability, it was a smokers room and that was horrendous. Finally, one of the cleaners walked by our window 3 times and then peered into it! I opened the door and stared at him, gave a thumbs up, and they responded with very broken English asking if I wanted towels. I had the “Do Not Disturb” sign up, regardless of that, DO NOT peer into a window. If you knock and no one answers, simply leave. But there wasn’t even a knock…
1.0分
情侣出游
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The gentleman at the desk was the only positive experience! We came to town to see Garrison Keeler. We checked into the room and immediately decided to go get something to eat, get our belongings, go to the event, and leave to drive 2 hours back home! There were roaches, the bed covers were stained, and the room smelled aweful! There was no way we were sleeping in a place like this. Also, the hotel is right next to a main road that was extremely loud. A horrible experience overall!
2.0分
其他
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The room was not clean. It smelled really bad of smoke. There was mold around the toilet base
The sheets and blankets were stained with god only knows what.... basically the room did not look like the one advertised...i will not be going back there. The people who work they are friendly though.
2.0分
情侣出游
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The mattress was HARD as a rock. Only non smoking rooms available in the front of very noisy street. Smokers get the quiet back of property rooms. Room had a constantly running drain in the floor. Floors in bathrooms nasty ...cobwebs in corners...bedspread looked like a crime scene.
4.0分
家庭亲子
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The room was clean, but it smelled mildewed. There was mold in the bathroom and the room needed a fresh paint job. Staff were very nice and helpful. Hotel is on a busy highway, so road noise was a problem. Breakfast was good, some healthy options like yogurt and fruit.
1.0分
商务出差
If you guys deep clean more often the bugs will leave and want have a problem
3.0分
其他
It very noise during the night. A lot of activity. But it was also a Saturday night
床单自从上次客人来后就没换过，皱巴巴的，长长的小黑动物身上还有污渍。我们把它改变了。房间里有股霉味，当我们提到这一点时，他们说有几位客人提到过。吹风机坏了，早餐的牛奶是酸的。非常糟糕的经历。
房间没有换床单，有头发和血迹。
Last time I stayed there in November 2023, there were positive as normally and Staffs looks very nice to deaf customer. but just just extra clean to off insects and web in a room
If it wasn’t for the friendly front desk staff and competitive atmosphere (Spartan Race in Newberry), it would be a 1 star. Not clean, mediocre cleanliness was the expectation.. it didn’t meet that mark. Dirt, mold, sticky surfaces, burn holes in the sheets, gross pillow cases, all of the above. Although we signed up for our specific room due to availability, it was a smokers room and that was horrendous. Finally, one of the cleaners walked by our window 3 times and then peered into it! I opened the door and stared at him, gave a thumbs up, and they responded with very broken English asking if I wanted towels. I had the “Do Not Disturb” sign up, regardless of that, DO NOT peer into a window. If you knock and no one answers, simply leave. But there wasn’t even a knock…
The gentleman at the desk was the only positive experience! We came to town to see Garrison Keeler. We checked into the room and immediately decided to go get something to eat, get our belongings, go to the event, and leave to drive 2 hours back home! There were roaches, the bed covers were stained, and the room smelled aweful! There was no way we were sleeping in a place like this. Also, the hotel is right next to a main road that was extremely loud. A horrible experience overall!
The room was not clean. It smelled really bad of smoke. There was mold around the toilet base
The sheets and blankets were stained with god only knows what.... basically the room did not look like the one advertised...i will not be going back there. The people who work they are friendly though.
The mattress was HARD as a rock. Only non smoking rooms available in the front of very noisy street. Smokers get the quiet back of property rooms. Room had a constantly running drain in the floor. Floors in bathrooms nasty ...cobwebs in corners...bedspread looked like a crime scene.
The room was clean, but it smelled mildewed. There was mold in the bathroom and the room needed a fresh paint job. Staff were very nice and helpful. Hotel is on a busy highway, so road noise was a problem. Breakfast was good, some healthy options like yogurt and fruit.
If you guys deep clean more often the bugs will leave and want have a problem
It very noise during the night. A lot of activity. But it was also a Saturday night