very poor services please avoid going here we booked super deluxe room but we got very low standard rooms. Front desk manager and the receptionist were very rude.
1.0分
其他
展开
Very poor room services and the front desk manager and the receptionist were very very rude and it was unacceptable . No proper decent rooms as promised. We booked super deluxe room 201-204 4 rooms but they were nothing up to the standard very poor room facilities and not worth the money we paid.
1.0分
其他
展开
Receptionist staff Mr. Luke Parera and the front desk manager were very rude and they treated us with very unacceptable behaviour. They promised us with the best service while booking but during our staff we were provided with low facilities. We booked super deluxe room but we were given very low standard rooms. No fridge, no telecoms for room service, no internet connection in our area, very low room facilities.
1.0分
家庭亲子
展开
me n my family visited adano village hotel in matheran and we do not recommend you to choose this place for your stay in matheran the room services were very poor and unacceptable. we are very disappointed with the poor facilities and services compared to the amount we paid for 4 rooms
1.0分
其他
展开
we visited adano village hotel in matheran and the services were extremely poor. Firstly, we bought super deluxe room but we got very low standard rooms and it wasn’t worth the money we paid. There was no proper wifi connection near our area, no telephones in the room to connect with the staff, low response, no fridges in the room. Nothing was up to the super deluxe standard and we are very disappointed with the hotel services. We genuinely do not recommend this hotel.
4.0分
其他
展开
The rooms were neat and clean . The swimming pool was clean and well maintained. Only suggestion is that the waiters' personal appearance.... combing of hair, shaving etc requires improvement.
4.0分
其他
Excellent service, and the rooms are clean, and the staff are supportive. The location is also good You can choose this hotel for family and friends
4.0分
其他
展开
Went for Good Friday weekend upon a friends suggestion. Huge property, lot of swings. It is situated right at the end of the line of hotels, around 7-10mins of walking to the main market area but not too noisy. Decently clean although rooms could do with some thorough cleaning given the 7k we paid per night. Our room was next to the pool area. Lots of monkeys who snatch things, take care of belongings. Pool water wasn’t too clean and both me and my husband had itches post dip. In the evenings, one day they arranged puppet show and another day magic show, which was quite entertaining for the kids. Food was very good- ample options of veg and non veg items, tasty and suitable for kids as well - the light khichdi was outstanding, loved by my baby and hubby both. Overall good stay, recommended.
4.0分
家庭亲子
The location was good
food was good as well!
Amenities weren't provided they follow on demand services which they can work on. The rooms were spacious.
由于是雨季，几乎每天雨都下得很大，我住的房间（图1-3）估计是度假村里比较低价，虽然靠近游泳池，里面相当潮湿。房间设计也让我感觉不太舒服。第一晚冲了个冷水澡，被告知需要提前开20分钟才有热水洗澡。肥皂🧼泡沫🫧少的可怜🥺，洗发水是空的。
房费含早餐以及可选午餐或者晚餐（共两人食用）
自助形式种类也还可以。（图4-8）
三天两夜只在第二天接近傍晚徒步去了Sunset point（图14-18）但雾大没看到日落🌅，景色还是不错的。孟买Uber可以抵达（2000卢布左右）回程就需要至少双倍价格。建议提前在孟买找到司机愿意前来接回（大约3500卢比）
山脚据载我回程的司机透露呗当地黑手堂操控，需要搭乘他们提供的小巴（每人100卢比）其它车辆上到山上的入门处需要每一辆车（500卢比）。
山上如门票50卢比，进入后搭乘电动三轮摩托前往市中心每人25卢比。大约三公里路程。
总计🟰春秋冬天前往比较适合，必须避开雨季（夏天）
very poor services please avoid going here we booked super deluxe room but we got very low standard rooms. Front desk manager and the receptionist were very rude.
Very poor room services and the front desk manager and the receptionist were very very rude and it was unacceptable . No proper decent rooms as promised. We booked super deluxe room 201-204 4 rooms but they were nothing up to the standard very poor room facilities and not worth the money we paid.
Receptionist staff Mr. Luke Parera and the front desk manager were very rude and they treated us with very unacceptable behaviour. They promised us with the best service while booking but during our staff we were provided with low facilities. We booked super deluxe room but we were given very low standard rooms. No fridge, no telecoms for room service, no internet connection in our area, very low room facilities.
me n my family visited adano village hotel in matheran and we do not recommend you to choose this place for your stay in matheran the room services were very poor and unacceptable. we are very disappointed with the poor facilities and services compared to the amount we paid for 4 rooms
we visited adano village hotel in matheran and the services were extremely poor. Firstly, we bought super deluxe room but we got very low standard rooms and it wasn’t worth the money we paid. There was no proper wifi connection near our area, no telephones in the room to connect with the staff, low response, no fridges in the room. Nothing was up to the super deluxe standard and we are very disappointed with the hotel services. We genuinely do not recommend this hotel.
The rooms were neat and clean . The swimming pool was clean and well maintained. Only suggestion is that the waiters' personal appearance.... combing of hair, shaving etc requires improvement.
Excellent service, and the rooms are clean, and the staff are supportive. The location is also good You can choose this hotel for family and friends
Went for Good Friday weekend upon a friends suggestion. Huge property, lot of swings. It is situated right at the end of the line of hotels, around 7-10mins of walking to the main market area but not too noisy. Decently clean although rooms could do with some thorough cleaning given the 7k we paid per night. Our room was next to the pool area. Lots of monkeys who snatch things, take care of belongings. Pool water wasn’t too clean and both me and my husband had itches post dip. In the evenings, one day they arranged puppet show and another day magic show, which was quite entertaining for the kids. Food was very good- ample options of veg and non veg items, tasty and suitable for kids as well - the light khichdi was outstanding, loved by my baby and hubby both. Overall good stay, recommended.
The location was good
food was good as well!
Amenities weren't provided they follow on demand services which they can work on. The rooms were spacious.