酒店回复: Hi Guest, We are happy to hear your positive feedback, and we love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.GM
2.0分
朋友出游
原文
翻译提供方:Google
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酒店回复: Dear Guest,Sorry to hear that parking was an issue during your stay. We'll look into expanding our parking options to better serve our guests in the future.Sincerely,General Manager
3.0分
商务出差
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The property itself is beautiful however, the shower to my room was not cleaned properly at all. Still had dirt & soap scum on the walls. Room 214. The bathroom truly needs more cleaning especially the few dirt marks on the floors & around the toilet. That made me feel the rooms are not cleaned properly. Called front desk several times and went down no one at desk. I finally gave up. The rest of the room was nice & nicely decorated.
Please know they allow animals and woke up at 5am to two dogs barking both Friday & Saturday morning.
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酒店回复: Dear Guest, Thank you for your detailed feedback. We're truly sorry for the cleanliness issues and lack of response from the front desk—this is not the experience we aim to provide. Your comments about the bathroom and early morning disturbances are being taken seriously and will be addressed with our team. We're glad you appreciated the room's decor and hope we can offer a much-improved stay in the future. Sincerely, General Manager
5.0分
其他
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Property is kind of off by itself next to other hotels, but this is preferable rather than be on top of the busy street considering this is an area where everything is easily in driving distance. Staff all were kind. Breakfast options were limited but always stocked and seemed fresh. Rooms clean and nice. Only complaint, not a smart tv in the room. But I wouldn’t call that a deal breaker.
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酒店回复: Dear Guest, Thank you for the perfect rating! We're glad you enjoyed the peaceful location, friendly staff, and clean rooms. Your feedback about the TV is noted, and we appreciate your understanding. Looking forward to welcoming you again! Warm regards, General Manager
5.0分
朋友出游
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We really enjoyed our stay there. The place was very clean. The beds were comfortable. The bathroom was wonderful, and the room darkening blinds made sleeping easy. Will definitely be back at that hotel if we are in that area again
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酒店回复: Dear Guest, Thank you for the glowing review! We're delighted you had such a comfortable and restful stay. We look forward to welcoming you back whenever you're in the area. Warm regards, General Manager
5.0分
家庭亲子
I like the convenience most. But the pillows smelled of rotten eggs. Luckily one pair was smelling good so we slept well.
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酒店回复: Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. We hope to see you again soon. Sincerely, GM
5.0分
其他
Had a bit of a hiccup first night , air conditioner seemed to be leaking ..floor got wet , thankfully I was moved to another room with same accommodations .
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酒店回复: Dear Guest, Thank you for your perfect rating! We're glad we could promptly resolve the issue and ensure your comfort with a smooth room change. We appreciate your understanding and look forward to welcoming you again. Warm regards, General Manager
4.0分
其他
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Pleasantly surprised
Breakfast wasn’t anything to write home about, but they rarely are. Had waffles, sausage, hash browns, all the usual options. Staff were always helpful & the room was comfortable. I will say at home La Quintas are often quite run down, so I was pleasantly surprised by this stay.
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酒店回复: Dear Guest,Thank you for your kind feedback and great rating. We’re glad you enjoyed the comfort, helpful staff, and were pleasantly surprised by your stay.Sincerely,General Manager
4.0分
其他
Check in person was great and did a wonderful job. Unfortunately the power went out as we were checking in and took awhile for it to come back on.
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酒店回复: Dear Guest, Thank you for your kind words about our check-in staff. We appreciate your patience during the power outage and are glad things were resolved. Sincerely, General Manager
5.0分
情侣出游
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This is a great motel. We have stayed here several times and will continue to make it our place of choice in Manchester, TN. The front desk is always very helpful and friendly, the rooms are comfortable and clean, and the area is nice and quiet. It is very close to the highway but you never hear any noise. Breakfast was excellent (great coffee).
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酒店回复: Dear Craig,Thank you for your wonderful feedback and continued loyalty. We’re delighted to know you enjoyed our friendly service, comfortable rooms, and quiet location. It’s great to hear you also appreciated the breakfast and coffee. We look forward to welcoming you back for many more stays.
房间很干净,整洁。工作人员非常友好和乐于助人。一定会再次入住!
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The property itself is beautiful however, the shower to my room was not cleaned properly at all. Still had dirt & soap scum on the walls. Room 214. The bathroom truly needs more cleaning especially the few dirt marks on the floors & around the toilet. That made me feel the rooms are not cleaned properly. Called front desk several times and went down no one at desk. I finally gave up. The rest of the room was nice & nicely decorated.
Please know they allow animals and woke up at 5am to two dogs barking both Friday & Saturday morning.
Property is kind of off by itself next to other hotels, but this is preferable rather than be on top of the busy street considering this is an area where everything is easily in driving distance. Staff all were kind. Breakfast options were limited but always stocked and seemed fresh. Rooms clean and nice. Only complaint, not a smart tv in the room. But I wouldn’t call that a deal breaker.
We really enjoyed our stay there. The place was very clean. The beds were comfortable. The bathroom was wonderful, and the room darkening blinds made sleeping easy. Will definitely be back at that hotel if we are in that area again
I like the convenience most. But the pillows smelled of rotten eggs. Luckily one pair was smelling good so we slept well.
Had a bit of a hiccup first night , air conditioner seemed to be leaking ..floor got wet , thankfully I was moved to another room with same accommodations .
Pleasantly surprised
Breakfast wasn’t anything to write home about, but they rarely are. Had waffles, sausage, hash browns, all the usual options. Staff were always helpful & the room was comfortable. I will say at home La Quintas are often quite run down, so I was pleasantly surprised by this stay.
Check in person was great and did a wonderful job. Unfortunately the power went out as we were checking in and took awhile for it to come back on.
This is a great motel. We have stayed here several times and will continue to make it our place of choice in Manchester, TN. The front desk is always very helpful and friendly, the rooms are comfortable and clean, and the area is nice and quiet. It is very close to the highway but you never hear any noise. Breakfast was excellent (great coffee).