酒店回复: Dear Guest,Sorry to hear that parking was an issue during your stay. We'll look into expanding our parking options to better serve our guests in the future.Sincerely,General Manager
5.0分
其他
Breakfast was okay. No juice of any kind was available. Noticed that children were upset about that. Staff was very nice. Room was very clean.
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酒店回复: Dear Guest, Thank you for the wonderful rating and kind words! We're delighted to hear you enjoyed the clean room and friendly service. Your feedback about breakfast and the absence of juice is appreciated—we’ll certainly look into improving that for our younger guests. We look forward to welcoming you again soon! Warm regards, General Manager
5.0分
其他
The room was nice and clean, the staff was very nice and helpful. Hotel nice and clean as well.
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酒店回复: Dear Guest, Thank you for the glowing 10/10 rating! We're thrilled to hear you enjoyed a clean, comfortable room and that our team made you feel welcome and well cared for. Your kind words mean a lot to us, and we look forward to providing you with another great stay in the future. Warm regards, General Manager
2.0分
家庭亲子
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Thin walls | Sit on the toilet in room 409, the whole hotel will hear it, you feel like the toilet is not solid (I weigh 150) | Staff on ***** | Walls & floors are dirty | Elevator smells like hydraulics are giving out | The patch work for repairs is very low level | Bed frames feels weak & if you move you hear it squeak.
Would not recommend this place to anyone unless you have to…
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酒店回复: Dear Guest, We’re truly sorry for the discomfort and concerns you experienced during your stay. From the noise issues and room condition to the unsettling impressions of staff and maintenance, this is far from the standard we aim to uphold. Your feedback is being taken seriously and has been shared with our management team for immediate review and corrective action. We appreciate you bringing these matters to our attention and regret that your visit was not a more positive one. Sincerely, General Manager
4.0分
家庭亲子
Nice stop on our way to FL. Big selling point was that they accept dogs. Clean. Ice maker broken on our floor. Overall good experience.
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酒店回复: Dear Guest, Thank you for the great review and 8/10 rating! We're glad to hear you had a pleasant stop on your way to Florida and that our pet-friendly policy made your stay more convenient. It's wonderful to know the room was clean and comfortable. We appreciate your note about the ice maker and will look into it. Safe travels, and we hope to welcome you again soon! Warm regards, General Manager
2.0分
商务出差
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cockroach ..was told they were coming in because they were cutting trees down.... and he told me.no big deal breakfast was not good. at all. got locked out of room twice becauelse he put we were staying for one night.
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酒店回复: Dear Guest, We’re very sorry for the issues you encountered, especially the pest concerns, room access problems, and disappointing breakfast. Your experience does not reflect our standards, and we appreciate you bringing these matters to our attention. Sincerely, General Manager
4.0分
家庭亲子
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The food was sparse the hot food was cold. The biscuits and bread were hard and stale. If a free breakfast is a deciding factor on a place to stay this would not be the place to stay if not, everything else was wonderful.
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酒店回复: Dear Guest, Thank you for your feedback and the 8/10 rating. We’re sorry the breakfast didn’t meet expectations and appreciate you bringing this to our attention. We’re glad to hear the rest of your stay was enjoyable and hope to improve your experience even further next time. Sincerely, General Manager
5.0分
其他
On to Florida
Everything smooth, quiet hotel, good breakfast. Felt safe. Would stay here again
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酒店回复: Dear Guest, Thank you for the perfect 10/10 rating! We're thrilled to hear your stay was smooth, quiet, and comfortable, with a satisfying breakfast and a sense of safety. Wishing you safe travels to Florida, and we look forward to welcoming you back anytime you're in the area. Warm regards, General Manager
3.0分
商务出差
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The property itself is beautiful however, the shower to my room was not cleaned properly at all. Still had dirt & soap scum on the walls. Room 214. The bathroom truly needs more cleaning especially the few dirt marks on the floors & around the toilet. That made me feel the rooms are not cleaned properly. Called front desk several times and went down no one at desk. I finally gave up. The rest of the room was nice & nicely decorated.
Please know they allow animals and woke up at 5am to two dogs barking both Friday & Saturday morning.
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酒店回复: Dear Guest, Thank you for your detailed feedback. We're truly sorry for the cleanliness issues and lack of response from the front desk—this is not the experience we aim to provide. Your comments about the bathroom and early morning disturbances are being taken seriously and will be addressed with our team. We're glad you appreciated the room's decor and hope we can offer a much-improved stay in the future. Sincerely, General Manager
5.0分
其他
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Property is kind of off by itself next to other hotels, but this is preferable rather than be on top of the busy street considering this is an area where everything is easily in driving distance. Staff all were kind. Breakfast options were limited but always stocked and seemed fresh. Rooms clean and nice. Only complaint, not a smart tv in the room. But I wouldn’t call that a deal breaker.
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酒店回复: Dear Guest, Thank you for the perfect rating! We're glad you enjoyed the peaceful location, friendly staff, and clean rooms. Your feedback about the TV is noted, and we appreciate your understanding. Looking forward to welcoming you again! Warm regards, General Manager
禁止停车
Breakfast was okay. No juice of any kind was available. Noticed that children were upset about that. Staff was very nice. Room was very clean.
The room was nice and clean, the staff was very nice and helpful. Hotel nice and clean as well.
Thin walls | Sit on the toilet in room 409, the whole hotel will hear it, you feel like the toilet is not solid (I weigh 150) | Staff on ***** | Walls & floors are dirty | Elevator smells like hydraulics are giving out | The patch work for repairs is very low level | Bed frames feels weak & if you move you hear it squeak.
Would not recommend this place to anyone unless you have to…
Nice stop on our way to FL. Big selling point was that they accept dogs. Clean. Ice maker broken on our floor. Overall good experience.
cockroach ..was told they were coming in because they were cutting trees down.... and he told me.no big deal breakfast was not good. at all. got locked out of room twice becauelse he put we were staying for one night.
The food was sparse the hot food was cold. The biscuits and bread were hard and stale. If a free breakfast is a deciding factor on a place to stay this would not be the place to stay if not, everything else was wonderful.
On to Florida
Everything smooth, quiet hotel, good breakfast. Felt safe. Would stay here again
The property itself is beautiful however, the shower to my room was not cleaned properly at all. Still had dirt & soap scum on the walls. Room 214. The bathroom truly needs more cleaning especially the few dirt marks on the floors & around the toilet. That made me feel the rooms are not cleaned properly. Called front desk several times and went down no one at desk. I finally gave up. The rest of the room was nice & nicely decorated.
Please know they allow animals and woke up at 5am to two dogs barking both Friday & Saturday morning.
Property is kind of off by itself next to other hotels, but this is preferable rather than be on top of the busy street considering this is an area where everything is easily in driving distance. Staff all were kind. Breakfast options were limited but always stocked and seemed fresh. Rooms clean and nice. Only complaint, not a smart tv in the room. But I wouldn’t call that a deal breaker.