酒店回复: Thank you for your rating, we understand that everyone has a level of comfort and for you it seems we missed the mark, for that we are very sorry. However we disinfect and clean between each guest and out of the last 8 reviews, 6 of the reviews were 10 out of 10 perfect ratings. We wish you the best in finding a hotel more suitable to your needs. Thank you.
5.0分
其他
原文
翻译提供方:Google
房间非常干净,而且已经彻底翻新过。
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酒店回复: Awesome! Thank you so much for the perfect rating and wonderful compliments, we are so happy to learn that we exceeded your lodging needs. We wish you safe future travels and hope to see you again on your next visit!
3.0分
其他
原文
翻译提供方:Google
没有互联网
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酒店回复: We have internet, we rarely have any isses with it, however I will send thi sot the managers so they can review the service to see if there is anything happening. We appreciate the heads up (we are sure you already alerted the managers) but we will send this through as well! Thank you for your business.
1.0分
其他
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No one was in the office to check in, and no one came when we rang the bell. Could not check in, so we had to go elsewhere. Booking was nonrefundable, so we lost our money.
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酒店回复: Thank you for sharing your experience, We are very sorry as we have a 24 hour front desk and if there was no one there, that is unacceptible, I have spoken to the manager and he will speak with you regrading this, please reach out to the hotel to ensure that we have your contact details. Thank you.(He will be leaving for the holiday, but will be at the hotel for the next couple of days.)
1.0分
情侣出游
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The hotel was dirty, such as the towel, bathroom, kitchen has a cockroach, the tables has dust and couch has stained all over. The fridge is so disgusting and smells. If its not a last minute needing a room i will not stay here. The staff is so defensive and rude when i was trying to notify them regarding the cockroach laying on top of the counter. I do not recommend this hotel to anyone at all.
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酒店回复: Thank you for your rating and feedback, we greatly appreciate it as it help us to ensure that our hotel is comfortable. As far as our hotel it is clean, and our prior reviews reflect this. We understand that everyone has a level of comfort and for you we missed the mark and for that we apologize, however upon check-in, if you found the room to not be up to your satifaction, you could have requested we move you to a different room. We understand that we are not the hotel for you and we wish you the best in your future travels.
1.0分
其他
I’ve stayed in a lot of hotels, most of them roadside motels like this one. But I’ve never
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酒店回复: Thank you fro your rating, we are disappointed to hear that you did not have a great stay with us. We invite you to speak with our manager to resolve any issues. We also wish you the best in your future travels. Thank you.
3.0分
其他
Big Dead desert Cucarachas, sorry but it is true. It seems they renewed the place recently, maybe that is why.
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酒店回复: Thank you for your feedback, Our hotel is clean, we are in the heart of a farming community and in the Summer, it gets really hot and sometimes we have this situation, we will work through this, I will alert the manager ASAP and continue to be diligent in handling this matter. We appreciate your business and the heads up!
5.0分
其他
I like everything the room is very cute and organized also very clean.
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酒店回复: Wonderful! Thank you so much for the compliments, we greatly appreciate them, as well as your patronage. We wish you safe travels and look forward to seeing you again sometime!
价格合适交通方便
非常感谢管家,太优秀
房间里到处都是大蟑螂,家具也破旧不堪。
房间非常干净,而且已经彻底翻新过。
没有互联网
No one was in the office to check in, and no one came when we rang the bell. Could not check in, so we had to go elsewhere. Booking was nonrefundable, so we lost our money.
The hotel was dirty, such as the towel, bathroom, kitchen has a cockroach, the tables has dust and couch has stained all over. The fridge is so disgusting and smells. If its not a last minute needing a room i will not stay here. The staff is so defensive and rude when i was trying to notify them regarding the cockroach laying on top of the counter. I do not recommend this hotel to anyone at all.
I’ve stayed in a lot of hotels, most of them roadside motels like this one. But I’ve never
Big Dead desert Cucarachas, sorry but it is true. It seems they renewed the place recently, maybe that is why.
I like everything the room is very cute and organized also very clean.