Overall a great value. Clean room, great location close to historic Manteo. Wonderful and responsive staff. Well equipped gym. Only complaint was there was no mattress cover which I find to be substandard for a Wyndham.
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酒店回复: Thank you for your comments and feedback. I think my team is awesome as well!!! We are in the process of ordering new mattress protectors! So glad you enjoyed your stay and town of Manteo!
2.0分
家庭亲子
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Staff was not very hospitable and we asked when our room would be cleaned we were told they did not have maid service then another front desk employee told us rooms are cleaned every 3 days . We were they 4 nights and our room was never cleaned. We had to bring our dirty towels to the desk and get fresh ones. It was not worth the money we paid.
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酒店回复: I apologize you were not satisfied with your stay. Thank you for your feedback and we will be addressing your comments with the staff.
2.0分
其他
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I had reserved a King room but when I got to my room, it had double beds. I asked at the front desk and was told they were out of King beds. Normally, I would expect to be told about this at check-in. The room had a very strong smoke smell and there was an old air purifier rubbing the entire time, but the smoke smell didn’t go away.
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酒店回复: Thank you for your feedback and comments, We sincerely apologize for the room change, unfortunately we had a maintenance issue with your scheduled room and had to relocate you. I will make sure our staff knows to advise guests in advance if there is a room change. I wish we could catch everyone who smokes in our rooms, when we do, they are charged a $250 smoking fee, if the credit card does not decline. Again our sincere apologies. Hotel Manteo
4.0分
其他
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Get away
Nice hotel. Went to see the play one of the nights we were there. So convenient to there and other historical areas.
Close to food and store's and restaurants.
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酒店回复: Thank you so much for staying at Hotel Manteo, Trademark Collection by Wyndham. Our location is perfect for so many activities in the area, and a short drive to the beach!
这是一家不错的旧酒店,他们刚刚开始翻新。酒店始建于20世纪50年代,虽然装修简朴,略显陈旧,但非常干净,价格合理,而且位置便利,去哪儿都很方便。床很舒服,毛巾也很多。酒店也很安静。
不错、便宜的住宿地点。
我独自在这里住了一晚,以帮助我的家人。设施很干净,工作人员乐于助人且友好。房间很舒适。这是一个较旧的设施,所以可以理解这一点,但不要因此而放弃。我唯一的建议是停车场的照明要更好。
酒店离曼蒂奥市中心非常近。镇上有很多很棒的餐饮和购物场所。酒店周围的街区非常适合散步。
前台办理入住的女士试图提供便利,但遇到了几个客户的多重困难,因此花了很长时间才办理患者入住。注意到其他预订也存在多个问题。我们这边没有问题。但是,整个入住过程大约花了 45 分钟。
再也不来了
房间光线很暗,电灯开关很难找到
浴室灯坏了,淋浴门总是滑开
退房后,卡上记录的金额多次被扣款
很棒的酒店。下次记得要求远离主干道的房间。总体来说,体验很好。
Good value
Overall a great value. Clean room, great location close to historic Manteo. Wonderful and responsive staff. Well equipped gym. Only complaint was there was no mattress cover which I find to be substandard for a Wyndham.
Staff was not very hospitable and we asked when our room would be cleaned we were told they did not have maid service then another front desk employee told us rooms are cleaned every 3 days . We were they 4 nights and our room was never cleaned. We had to bring our dirty towels to the desk and get fresh ones. It was not worth the money we paid.
I had reserved a King room but when I got to my room, it had double beds. I asked at the front desk and was told they were out of King beds. Normally, I would expect to be told about this at check-in. The room had a very strong smoke smell and there was an old air purifier rubbing the entire time, but the smoke smell didn’t go away.
Get away
Nice hotel. Went to see the play one of the nights we were there. So convenient to there and other historical areas.
Close to food and store's and restaurants.