酒店回复: Thank you so much for leaving us such a kind review! I appreciate your feedback and hope that you will choose us again the next time you're in Winston Salem!
酒店回复: Dear Valued Guest,Thank you so much for your wonderful review. I really appreciate the kind words you shared about the staff at the Residence Inn. I will share your words with the team at our next huddle! We look forward to accommodating you the next time you're in Winston-Salem! Safe Travels!
酒店回复: Dear Valued Guest,Thank you so much for taking the time and leaving your review. I will share your comments with the leadership team in hopes that we can all learn from this.Have a great day!
酒店回复: Thank you for leaving a review. I apologize for the issues regarding the room not being cleaned when you arrived on property. I understand how frustrating this can be. I hope that you will give us another opportunity the next time you travel to Winston!
酒店回复: Hello!Thank you so much for your FANTASTIC review!! I'm so happy to hear that you enjoyed your stay with us. We would be happy to have you back again! Have a great day!
酒店回复: Thank you for your review! I apologize for the issues that occurred during your stay. I understand how frustrating that can be. Please allow us another opportunity to accommodate you when you're back in Winston!
酒店回复: Thank you for leaving your review. I am terribly sorry for the issue that occurred during your stay. I will speak to the front desk team to ensure we don't let something like this happen again. I hope that the next time you're in Winston-Salem that you'll give us another chance. Have a great day!
前往OIB途中不错的停留点
总体来说,这家酒店非常棒。早餐厨房的女士们非常友好,所有东西都备齐了。房间很干净,只是淋浴间有点发霉。泳池和周边环境都很棒。我们还会再来这里住的。
很棒的住宿!
我们很喜欢住在这里。这次我们的房间不是最干净的,但我们很感激套房里有额外的空间,可以容纳我们一家五口。工作人员的服务态度10分满分,弥补了房间里的任何瑕疵。
我在出差的两周里住得很舒服。
提供烹饪设施。还有电磁炉、微波炉以及简单的炊具和餐具。
房间宽敞舒适,我可以充分利用办公桌来工作。
前面有一个加油站,左转不走主路,开车1分钟就可以到达Target Mart,位置很好。
过去50年,我离开温斯顿塞勒姆后住过不少酒店,这家酒店是我最棒的体验之一。Residence Inn酒店的员工非常友好。我不记得那位办理入住的女士叫什么名字了,但她和餐厅的Ashley一样优秀。以后我还会住在那里。
帮自己个忙,还是另找一家吧。我出差,这绝对是我住过的最差的酒店。门锁坏了,我被锁在房间外面一个小时。房间里还有蚂蚁。两周内,他们打扫了我的房间三次。第二次和第三次,他们把所有毛巾都拿走了,只留下干净的。他们从不整理床单,也不换床单。到处都是灰尘,而且他们根本不打扫房间。酒店里住着家庭。你最好还是住其他酒店。
午夜后抵达办理入住手续(我们来城里是为了打棒球),房间仍然很脏。大约45分钟后,我们拿到了房间,但经理和另一位工作人员打扫了房间。经理很抱歉——没有原谅这个房间是提前预订的,他们知道我们会来。房间很不错,虽然不是最干净的,但周围的房间整晚都非常吵……而且游泳池也关闭了……
我来这里的那个周末,正准备送儿子去学校,由于热带风暴,所有迎新活动都取消了。我们的房间简直是做爆米花和过夜的完美天堂。以后我们每次来都会住在这里。
4/5 - 卫生间里少了肥皂/洗发水/护发素的瓶子。没什么大问题。后来有人送来了更多。我们的浴缸排水太慢了……所以最后只能泡在脏水里。这不太好。除此之外,住宿环境还不错。早餐也不错。
我们的房间非常吵,昨晚的体验糟透了。楼上的人在晚上9:30到凌晨1:30一直在跳来跳去。尽管我给前台打了三次电话,但他们还是继续吵闹,影响了我们的住宿和睡眠。我们不太可能再住这里了。
酒店脏乱,与广告宣传不符。
入住后发现,酒店与广告宣传不符。房源信息显示有热水浴缸,但实际没有。房源信息显示有大堂酒吧和休闲区,但实际没有功能齐全的开放式酒吧休闲区。房间很脏,冰箱很久没打扫了,有人在冰箱里放了发霉的食物,做了科学实验。我通知了前台,但他们没有采取任何措施,也没有提供任何折扣。服务非常差。