酒店回复: In the wake of Beryl most of the city was without electricity, internet, and water... and some people are still without. We apologize if this inconvenienced anyone, but it was out of our hands. Thank you for your response
3.0分
情侣出游
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Toilet seat had to.be reattached as it was undone completely. Door locked me out before 10am and things still in room as i was moving them back out to the car. Very inconvenient. Area is quite sketchy, hence the bullet proof glass the reception is behind.
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酒店回复: I would love to know the room that you were in so that I will know the correct person to address in regards to a broken toilet seat at check in. And, yes I can only imagine how inconvenient it must have been to be prematurely locked out of the room, My apologies for both . The glass, we installed during COVID with the expectancy of protecting both parties from all things seen and unseen, Thank you for your review.
5.0分
独自旅行
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Good customer service, clean and Inexpensive. If you want basic clean this is where to go.. If you are looking for fancy and better selfies..... then go up the road and spend 3x as much. I like the simple and less expensive. No sense in spending extra money for no reason.
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酒店回复: Thank you so much for your review! We really appreciate customers like you. Please make sure you come back and see us any time!
5.0分
商务出差
Amazing stay Beautiful and clean rooms
酒店回复: Thank you so much for your review! We appreciate your business.
4.0分
其他
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The staff were awesome. Super friendly and helpful. The room for some reason was unusually humid even with the AC going. The floor had a slight dampness that never went away. Everything else was great.
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酒店回复: Thank you kindly for your review. I am sorry to hear about the moisture in the room and wanted to let you know that we are currently checking into how we/ if we can fix that problem. We're hoping that this doesn't deter you from staying with us again!
1.0分
其他
Never stay at this property. They are rude. Its dirty and franlky they are over priced.
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酒店回复: Thank you for your review. We are sorry that you did not enjoy your stay.
3.0分
其他
Just needed a place to stay, so it’s worth the $ to spend. But, the location is horrible as it’s surrounded by homeless people and it feels unsafe for a woman.
酒店回复: Thank you for your review.
4.0分
商务出差
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Worth checking into
One of the better hotels in Houston comparing to same class and nightly rates. Every thing works, fairly clean, has ironing board missing the iron. Nice check in experiencw, amd most importantly, they didn't punish me for using the external booking system, like others do (give me a room w missing tv, blown fuses/oitlets to the tv, lights, etc....
4.0分
商务出差
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I give it a five this is about my third night staying here so I got a feel of it and I know the routines of the ladies that clean the rooms and I do awesome job. so if you plan on coming to the Scottish and off the 45 in Spring Texas, you wouldn’t regret it.
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酒店回复: Hello Eric, The staff at the Red Roof Inn Houston North - FM 1960 & I-45 and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience and you loved the upkeep of our hotel, which resulted in your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Very truly yours, Nishaye Red Roof Management RediResponse Specialist
非常好
Nice place go there
没有电
没有网络
没有热水
Toilet seat had to.be reattached as it was undone completely. Door locked me out before 10am and things still in room as i was moving them back out to the car. Very inconvenient. Area is quite sketchy, hence the bullet proof glass the reception is behind.
Good customer service, clean and Inexpensive. If you want basic clean this is where to go.. If you are looking for fancy and better selfies..... then go up the road and spend 3x as much. I like the simple and less expensive. No sense in spending extra money for no reason.
Amazing stay Beautiful and clean rooms
The staff were awesome. Super friendly and helpful. The room for some reason was unusually humid even with the AC going. The floor had a slight dampness that never went away. Everything else was great.
Never stay at this property. They are rude. Its dirty and franlky they are over priced.
Just needed a place to stay, so it’s worth the $ to spend. But, the location is horrible as it’s surrounded by homeless people and it feels unsafe for a woman.
Worth checking into
One of the better hotels in Houston comparing to same class and nightly rates. Every thing works, fairly clean, has ironing board missing the iron. Nice check in experiencw, amd most importantly, they didn't punish me for using the external booking system, like others do (give me a room w missing tv, blown fuses/oitlets to the tv, lights, etc....
I give it a five this is about my third night staying here so I got a feel of it and I know the routines of the ladies that clean the rooms and I do awesome job. so if you plan on coming to the Scottish and off the 45 in Spring Texas, you wouldn’t regret it.